Bill Snethkamp Chrysler Dodge Jeep Ram
16400 Woodward Ave, Highland Park, MI 48203, USAAbout
Location :
Added by Jopie, at 22 April 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Gallery
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14 Reviews
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16 December 2017
Best experience I've ever had getting a new car. Staff was very polite and accommodating. Just got my second lease through them and will be back for my third.
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15 December 2017
My experience wasn't horrible. First time car owner so the process was a bit long. However, my friend had a different salesmen than I did and received better perks. It could be a case by case credit situation. I didn't feel uncomfortable but there's certain information that wasn't relayed to me and there were a few things I didn't know anything about until my friend mentioned it to me. I felt like I was buying a debt and not a new car. The only thing I had an option in was the type of car and color. I mentioned the mileage and did not get the option to choose until I inquired. I did get a perk for gas after my salesman posed an argument. All in all it wasn't a bad experience. The only reason I didn't go to the salesmen my friend mentioned is because she didn't have his card to give me his name and I was in a transportation and time conflict. Maybe things would have turned out different. No one was rude or forceful.
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05 December 2017
The service guys were wonderful. However, the cost for repair is crazy high. For a senior on a fixed income there should be a rate to reduce the stress. The amount I had to pay today of $817.05 was my whole social security check. I asked for an additional key and was surprised how inflation has jumped. Last year a replacement key and programming cost me $194.00 and today the cost of the same key is $180.00 with a programming cost of $110.00. My loyalty to Chrysler should mean something more than just a thank you. I wish someone would address the ignition issue for the 2006 300s. The breakage in the device is happening to more customers than just me. Chrysler can afford to give something back to the little people who help them to get a bonus at the end of each year. I'm just saying
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19 November 2017
I have had nothing but excellent experiences at Bill Snethkamp Chrysler Dodge Jeep Ram! I custom-ordered a 2016 Wrangler from them, which was the most seamless and pleasant car-buying experience that I've had to date. Their service department is great to deal with as well and have taken care of both a recall and routine service (oil change/tire rotation) quickly and thoroughly. Top notch across the board!
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27 October 2017
So happy with the customer service J. Jefferson provided. He was able to get me approved for a vehicle even with my credit situation. Everything when smooth, Jefferson made sure he explained everything to me and made sure I was happy. I couldn't of asked for a better experience. If you need a car, don't hesitate to give Jerrick Jefferson a call today! You won't be disappointed! Plus, he is very handsome ladies!!!!! I am just saying!!!
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26 October 2017
I do not care for the attitude that the young man's at the Des have towards their customers one time I have to wait 3 hours for an oil change this guy did not change my oil his job was to just take information down but he has such a bad attitude that he had me sitting for 3 hours this happened early part of the summer
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07 October 2017
Let me join the Jefferson fan club!!!!!!!! Jefferson was great and very helpful with respect to the entire process. We saw his commercial on Bounce TV and went into the dealership and we were met with a smile and effective customer service. I highly suggest Jefferson as your sales person. I am very pleased and excited about my experience. Contact Jefferson today!!!!!!
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02 October 2017
I would highly suggest not going to this dealership. The guys were nice but that doesn't make up for the lack of communication between their crew. I dropped my vehicle off to get fixed. It took them 3 weeks to get done. The first week they told me yeah it was done, I go to pick it up and they tell me oh wait we need to fix something else. It was cool because they did give me a rental car for the time i didn't have a vehicle for free. I go back about 10 days later after they call and tell me it is done. I pay everything was smooth sailing and I go to pull the vehicle out of the driveway and it doesn't work properly. Mind you they had my vehicle for an extra two days after they told me it was done. Needless to say I was promised it would be done over the weekend and I call up the shop and there are no technicians apparently. I call one of the managers and it seems as if he is confused to what is going on and lies and says he will call me back but just blows me off. I call a manager today and the guy doesn't seem as if he cares either. Overall I have had my car in the shop going on a month now because of poor communication, poor performance, and lack of initiative. Over the time it's been in there I had to call about it and see if it was done. No one called me. I wanted to go to a dealership because I knew it would get done right. Unfortunately that isn't the case for this dealership. Overall I would say if you are going for small maintenance Like oil changes I would go there but when it comes to big fixes, take your car elsewhere. The guys were nice but seemed like they don't know what the hell they are doing.
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01 September 2017
I routinely take my car in for oil changes and tire rotations. The staff is top notch and extremely professional. I'd recommend this dealership to anyone! We are definitely looking forward to our next vehicle purchase in the spring from them!
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01 June 2017
Out of this world experience! I was blown away by Franks speed and efficiency. I thought that I was going to be at the dealership all day, but he had me in and out within a hour.
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27 May 2017
Absolutely outstanding customer service in the sales and service department. My car was in a terrible accident and needed extensive front end repairs. Their service department had remarkable custom service and completed all of my repairs in a timely manner. I have been there many times after for regular maintenance and will never take my car elsewhere. Their service, honesty, and efficiency are unbeatable!
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05 May 2017
WOW,WOW,WOW,WOW,WOW, THIS IS ALL I HAVE TO SAY. JEFFERSON MADE IT HAPPEN . I AM DRIVING A BEAUTIFUL SUV AND I AM TOTALLY HAPPY. IF YOU NEED A NEW VEHICLE , JERRICK JEFFERSON IS THE GUY TO TALK TO. I WAS WATCHING TELEVISION AND I SAW THE TELEVISION COMMERCIAL AND GUESS WHAT???? THE COMMERCIAL WAS TRUE AND ACCURATE , JEFFERSON IS THE GUY YOU WANT TO SEE TO GET A NEW VEHICLE.
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02 May 2017
My experience was outstanding. Jefferson Went above and beyond making sure I was satisfied with my purchase. They gave me realistic choices. I am highly satisfied with my purchase and would recommend this dealership. Jefferson was professional, friendly and helpful working through a tough situation.
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29 April 2017
Awesome Dealership!!!!!!!!!! I have Bad credit and never leased a vehicle. I worked with Jefferson and he got me in a Jeep Compass with 0$ down!! Jefferson made it seem so easy! I would recommend this place for everyone!!! Make Sure you ASK FOR JEFFERSON BEST SALESMAN HANDS DOWN!!!
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