About
Location :
Added by Jopie, at 29 August 2016
Opening Hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 6:00 PM
Gallery
Add missing information
11 Reviews
-
15 November 2017
I will say the I have had good and bad experiences at this location, I am going to speak on my last visit at this time. Both Ryan and Denver went above and beyond what they had to do to help me solve the issues with my girlfriends phone, they both deserve the recognition.
response / report this review -
22 October 2017
Amazing, honest employees! I had an issue with cyber stalking and they helped me go through my computer to find all of the proof for my local authorities.
response / report this review -
18 October 2017
Great place to buy a new phone. But if you need a phone fixed, go to the Cellphone Repair (CPR) store, down the street next to awok. The guy in there works insanely quick and fixes your phone in record speeds. He knows what hes doing and figured out what was wrong with my phone in 5 min. Highly recommend that place if you have a problem with a repair.
response / report this review -
16 October 2017
Horrible experience! Both "techs" wouldn't spend 3 minutes with me to even look at my phone to help me. They basically told me that there was nothing that I could do for me and wanted me to pay hundreds of dollars for the newest iPhone when mine isn't even that old. I walked out in tears. Luckily I found a nice little place 5 minutes down the road and the nice man fixed my phone in 10 minutes. He was great. I will never go to apple again. When Jimmy at the Apple Store smirked at me when I asked him a question that made me feel even worse. Thank you so much apple for not helping me. This really makes me question if I ever want to buy another apple product again. Thank goodness for the man down the street who helped me. He will get my business from now on for sure!
response / report this review -
08 September 2017
On Tuesday I brought my computer to the apple store and today on Thursday I just got it back! They have really fast shipping. I sent it late Tuesday and got it earlier today! They replaced my my whole laptop monitor for free! The apple store is awesome!
response / report this review -
16 June 2017
I have been to this store a number of times with good success. But my most recent experience was horrendous and I was extremely inconvenienced as was my friend. First I am greeted and waited on by a young lady with multiple long wire piercings (looked like a piece of barbed wire) throughout her nose and septum area that was very distracting and repulsive as I talked to her. Getting beyond that she was not knowledgeable at all and constantly had to seek advice from others on a simple store pick-up and activation of a new phone purchased on-line. Then she provided inaccurate information multiple ways that required me to make a return trip to the store requiring a 30 mile drive each way. I own many Apple devices and my company owns over a hundred. Being very competent from a technical standpoint I clearly knew much more on this subject than half the employees therebut my friend had some had number migration issues I could not help on. Beyond that they were more hindrance than helpand their customer service people are absolutely clueless.
When we finally got to a person that knew what they are doing things went better but their was still a tremendous amount of stress, inconvenience and frustration involved. I used to really enjoy going to this store but these days they seem more concerned with employee diversity and equality to all types than competence and knowledge. From now on I will do my purchasing on-line and save my trips there for the most difficult tech issues that would be handled at their "genius bar." They have lost site of the fact Steve Jobs built Apple on the basis of outstanding innovation and quality products. Their service and some of the people at this store ..represent either. Come to this store and there is a good chance you are going to leave in a pretty bad mood. I have heard this is the worst Apple store in the regionI no agree and strongly believe the entire store needs a Jobs style housecleaning.response / report this review -
26 May 2017
Received an Apple watch for Mother's Day from my daughter. Set up an appointment for what I thought would be a one on one set up. When I arrived, there were a mob of people waiting to be scene by a Apple rep. Since I had an appointment, I was immediately waited on. My rep, Jovan, told me they did not do one on one appointments, which was concerning to me. He could tell I was upset, and immediately put me at ease, worked with me and set my watch up! I have to say, he was professional, courteous and never made me feel like I was asking the wrong questions. Thank you and I love my Apple watch.
response / report this review -
30 January 2017
What a wonderful and pleasant experience. They fixed my cracked iPhone screen while I waited. Thanks to all the wonderful people at the Apple Store!
response / report this review -
25 January 2017
I just called this store to see how much it would cost for them to get a bunch of viruses off my computer - Alexander helped me using screen share and I was able to do it all right at home free of charge. He was very knowledgeable and obviously very helpful!
response / report this review -
14 January 2017
Typical Apple response. "Did you try turning your phone off and back on again?" OBVIOUSLY! Zero help. Very disappointed. My phone is super messed up and they did nothing. Drove 45 min for them to tell me that. Complete waste of time.
response / report this review -
05 September 2016
Went to Apple after making a Genius Bar appointment for repair - liquid in my iPhone. Their answer? They don't do repairs - let them help me with a replacement. I asked- Why does the Genius Bar online call it a repair? Answer: Their repair is a replacement. ??? If I had known, I would have saved myself over 1.5 hours of travel and wait time on a holiday.
I have never posted a negative review but wanted people to know.as the same thing happened to the woman behind me in line and a third person who was waiting!
Don't bother to come to the store unless you are ready to hear replacement. I don't mind the policy----just let us know when making the appointment!!response / report this review
