Stayed for a short time. Then visited studio movie grill. Good atmosphere
We had a nice stay although it gets pretty noisy. The beds are comfortable and the staff are quite nice.
Good location but badly in need of renovation. Shared elevator with mall area is less than ideal. Also very noisy and sub par rooms
The EpiCenter is very convenient - lots of restaurants and bars, a Starbucks and a pharmacy - everything you need! The stadium is very close by as well. The EpiCenter gets noisy at night on the weekend but we were a part of the going-out crowd so we didn't mind. The hotel provides ear plugs and a noise machine. The staff is very accommodating and friendly and the rooms are clean and comfortable. I'd definitely stay here again!
Hotel was super convenient and located right in downtown Charlotte. Upkeep and cleanliness of the hotel could have been better.
It was a fantastic location! Right in the center of everything- very convenient. The room was big and was very aesthetically pleasing. My only complaint is that the beds were a little uncomfortable.
Noisy, but terrific management that could not have been nicer. I wouldn't recommend staying with a family here during the weekend. Probably terrific if in Charlotte to party.
The hotel was fantastic! We chose to valet park, so we just dropped the car off and headed in. The lobby is on the 5th floor of the building. It was the first time I've ever seen people just hanging out in the lobby of a hotel. There's a sitting area, a pool table, a snack bar area and a bar. The staff was very friendly. I do wish they had asked if we had a preference on the room. I wanted a king bed, which we got, and a high floor, which we got. But they put us on the quiet side. I didn't want that. I wanted to be able to see everything. We could have asked for a different room, but chose to just stay where we were. But I felt like they judged us as "older" and put us on the quiet side because of that. So it would be nice if they would ask. The room was very nice! It was clean and the layout was a bit different than the usual hotel. I loved it! Their idea of an "oversized" shower is questionable, but it wasn't a small shower, so I have no complaint there. I just expected it to be bigger. The bed was incredibly comfortable. We slept great! The air conditioner is a little loud, but it's not bad enough to complain about. I've stayed in places where it was much louder. At least it works well. Our room stayed nice and cool. We ended up not doing much other than going to the concert that we were there for because I ended up getting sick before we got there and I didn't feel like doing much. But you're right there at everything. Just head downstairs and take it all in. I will be back to stay again. It was a wonderful experience!
A room like I had never seen before. The staff were a pleasure to deal with and very cordial. Little tip - call and listen to The automated message to get the correct GPS address to find their parking location.
The Aloft at the EpiCentr is perhaps the BEST hotel experience I have had in quite some time. Purchased a three night stay for a mini-vacay and everything about it was fantastic! The location was incredible with easy access to a myriad of bars and restaurants. The staff are extremely pleasant to deal with. The super clean room had a great view with comfortable beds. Would definitely recommend to anyone visiting Charlotte!
Way too loud, at least on Saturday night but given that a lot of the noise was from traffic, I doubt that other nights are much better. My hotel in downtown Manhattan was quieter (room was also on 8th floor) with the window open than the room here (which wasn't even facing the Epicenter and the clubs located there​).
Unfortunately the attached image isn't a practical joke and even with earplugs, I could hardly sleep. The loud A/C didn't help either.
Service was friendly though, the bed was comfortable and I can't complain about any uncleanliness, except for the elevator in the morning.
**A VERY DISSATISFIED CUSTOMER**
I have been a loyal customer of your hotel chain for very long time and have always appreciated the excellent customer service and cleanliness of your hotels. Yet our recent unpleasant experience at your hotel has shaken our belief in your ability to provide top notch service. I'm writing you this to inform you of the cleanliness of the hotel and our hotel room. Please see the photos attached. This is not 4 star quality and very unacceptable. We had to check out and check into another hotel at 3am in the morning. I'm very displeased with our stay. **A VERY DISSATISFIED CUSTOMER**