My husband and I have bought equipment, taken classes, and have dive gear serviced here. Every experience has been wonderful!!
This place is all about getting your money. My experience the owner travels so much he or she just does not care. I found the store to fine, you can get way better deals a diver-supply. com. That being said, I signed up for a Rescue diver class and found the instructor to be the worst kind of instructor. Found the instructor to be so egotistical they he was unapproachable when I had an issue with my equipment. You would do well find a small operation, where the owner cares and staff are helpful.
Great place to prep for my first scuba diving experience. Staff was very helpful and friendly throughout the process. One comment would be to figure out a way to streamline the online vs. classroom options for the initial part of the certification class. I had done the online class and taken the quizzes already so when the rest of the class had to do them, I just kinda hung out. It would have been cool to have more time in the pool but I also understand since it was just me maybe that wasn't an option and sometimes it is different.
Took the "try scuba" with my mom. The instructor Julie H was amazing she made us feel so comfortable and at ease. Still need some more practice but she made our first time alot more easy then we thought. Thanks Julie H!!
Definitely a go-to for local diving enthusiasts. They know what they are doing and are friendly. Great establishment.
Even though I am very happily married I have absolutely fallen in love with the guys at A-1! Scuba Steve (and Dan) was the best instructor, Mike can customize, build, or repair anything, Sean was very knowledgeable in the products/equipment and helped me pick exactly what I needed and wanted, and Eric has a way about him that makes you feel like you belong there; they are all just fantastic. If you have any fear, concern, or difficulty they will stop at nothing to help you through it at your pace and teach you to be very comfortable with every step of training. I highly recommend; you'll be hooked for life!
In October, I bought all the necessary equipment for a snorkeling trip to Turks and Caicos this January. Since it was my first trip, I asked for all the advice I could get. Among other things, I was sold a set of fins. While on the trip, I left the fins on the patio of the place we were staying for a couple of days, along with all the other equipment held by my wife and mother-in-law. The fins I had melted and fused together. None of the other equipment sitting next to my fins was damaged by the sun or heat. When I brought the fins back and asked for a refund, the guy behind the counter said he did not have the authority to make adjustments. A manager named Bob was brought out and my request was denied. Bob told me that the fins had been exposed to "extreme" heat and there was nothing wrong with the manufacture of the fins so he would not do anything. After more conversation where I said that, if the fins are vulnerable to melting in the sun, I should have been informed; just like I was informed on how to wash and care for the mask and skins, he relented and allowed a store credit. Although I have no need to buy another thing from this store, it was the only thing he was willing to do. My issues are twofold. One, if a particular set of fins are vulnerable to this phenomenon, tell the customer in advance, especially if they are a novice. Two, don't take a dismissive tone with a customer who may either become a loyal return customer or recommend others.
The shop itself seems to have good equipment available and some of the staff are good to work with. But, I will not give them my business nor will I refer others. This will probably cost them more business than they saved by not refunding a measly $62.
Their staff went above and beyond to teach me how to fill my tank from their scuba tanks. Meg and Shane were fantastic!
An awesome place with people that will take the time to make sure that you are comfortable with each step. It was a little scary for me especially being disabled, they took the extra time to get me acquainted with the process and what to expect, then it was on!! absolutely a blast!! To be disabled and in the water free to do what any able body person can doAWESOME!!!! Some of the best people that you could ever hope to know, no question!
Henry Jameson
Great instructors and the swimming lessons are perfect for our 7 and 5 year olds - wouldn't go anywhere else.
The staff at A1 is extremely knowledgeable on gear and equipment, they answered all questions I had when selecting my gear. The instructors, Jim and Julie, made me feel very comfortable and safe in the water. They gave excellent instruction and demonstration before we executed each lesson. They provided solid information when any of us had a question. Ryan, one of the techs, helped me pick a mask that would work for me, and stopped by the pool to make sure everything was working right. I would recommend A1 scuba to anyone that is pursuing recreational diving.
Thanks again for the great experience!
We just finished our scuba certification with Maia and we LOVE it!!! Everyone we have felt with at A-1 has been awesome. Sebastian helped us choose a package. Wendie helped me download the PADI help and even walked me through getting my digital certification card..even after I made her stay late. And once againMaia was the an amazing instructor. Super fun but also down to business. Highly recommend everyone here!