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Added by Jopie, at 18 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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18 Reviews
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10 April 2018
The hotel is located right next to Cancun most busy nightlife area, with only 3 minutes walk to the ferry pier to Isla Mujeres, Supermarkets, club and shopping mall.
The room is Pretty big, clean and modern with a great view to the lagoon. Staff are extremely friendly and efficient. They also have a great rooftop bar and swimming pool with wonderful Caribbean views. The parking is free but with only Valet services.response / report this review -
18 March 2018
The room smells like mold. I highly recommend Ferdy the bartender though. Very accommodating and very nice!
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26 February 2018
If you are looking for a place to relax and party at the same time this is the place to be. We visit led Cancun in January and stayed here for few days. Every time I come to Cancun I try to stay here because everything is in the walking distance. Beach is literally 5 to 7 minutes walk. All the club's including coco bongo is literally few minutes walk from the hotel. There are securities and cops in this area most of the time because it is a very tourist heavy area so you are safe walking around. We have gone to bars and have gotten pretty drunk few times and walked back to our hotel with no issue what so ever. Also did I mention this place is affordable if you book in advance. My first visit they even had a bottle of wine waiting for us in the room. Very nice touch for a hotel which isn't all inclusive. They have a rooftop bar and have parties in their rooftop time to time. It Also has a great Ocean view with swimming pool on the rooftop. If you want to relax and get some drink it's right upstairs. I highly recommend this to anyone who is trying to stay close to happening things near Cancun. You can buy all the excursion for cheap with vendors outside which is what we normally do for a good price. Don't hesitate to negotiate everything is negotiatable.
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16 January 2018
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around
Overall a very nice stay, but mostly due to its location. It's in the middle of everything. Rooms definitely left more to be desired, but the lobby and bar were very modern and nice. Prices are what left me feeling a little bothered though, especially after staying at an absolute gem the following night, which was not in the middle of things but still only a 10 minute walk from convention center, for a fraction of the price I paid at Aloft. Still, I'd recommend it if you can get good prices. Location is really fantastic if you're attending a conference here.response / report this review -
06 November 2017
Overall a very nice stay, but mostly due to its location. It's in the middle of everything. Rooms definitely left more to be desired, but the lobby and bar were very modern and nice. Prices are what left me feeling a little bothered though, especially after staying at an absolute gem the following night, which was not in the middle of things but still only a 10 minute walk from convention center, for a fraction of the price I paid at Aloft. Still, I'd recommend it if you can get good prices. Location is really fantastic if you're attending a conference here.
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15 October 2017
Fantastic staff! Extremely helpful, attentive, and caring. It was my birthday and they made it extremely awesome. Rooms were nice and clean. The inroom safe worked fine. Very comfortable bed with cozy down comforter. Stephanie was delightful and helpful ..Arturo and Leonardo were very helpful and provided excellent adviceVeronica and Fernanda with Place Travel will take care of you! As well as the Jorge's. Very classy establishment and staff to go with it. A-1!!
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06 October 2017
Positive: The only good thing about this hotel was the location. (Front desk employee named Cesar was very nice too!)
Negative: I could provide a long list a complaints, but all around the service and quality here was awful to the point that we couldn't even get clean towels. Do Not expect any decent treatment even as a loyal SPG Platinum member. After a miserable 5 night stay even my request for an apology from the hotel went unanswered.response / report this review -
28 September 2017
Simple but really nice and well allocated. Great staff, excellent attention. They have a nice rooftop pool with a wet bar. Gym and sauna were also nice. The best part was the breakfast buffet, do try their pozole.
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15 September 2017
The valet service was nice and the bedroom was nice, had a great view and the extra bed was really confortable. That's it for the good. One of the elevators had no air-conditioning and they were painting the hallway walls *during* our stay, causing a very bad smell and health problems to my sister. We had a TV-remote problem only solved two days later. One of the employees offered us cheaper breakfast if "we paid him directly" (sic). It was expensive and not really that good. I found the Region Hotelera to be quite overrated.
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19 July 2017
Internet went down while we were there. room was hot when initially arrived. Other than that the place was great. awesome location!
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07 July 2017
Aloft Cancun is in a great location. Easy walk to convention center, grocery store, restaurants and night clubs. The hotel is not on the water. It is directly across the street is the public beach.
Service was great and the breakfast buffet had a nice selection.response / report this review -
04 July 2017
I felt like this was a nice hotel. Close to the shopping/dining/entertainment strip but I only rate this hotel 2 stars because we stayed 4 nights and the housekeeping was not good at all. They recycled the towels each day (not washed). Our shower door would not close all the way and the water was splashing outside onto the floor so naturally I threw the extra towel on the so there would be no leak into the room below. We assumed that the housekeeping would replenish with clean supplies and extra lotion. I am surprised because this is a branch of the "W" hotel chains which are classier and have higher standards for their staff. The bathroom door and closet door are one, so there is no privacy whatsoever. Additionally, I felt everyone wanted a tip for doing their job. This was a major deal breaker. On the positive side, the rooftop pool was beautiful ( but a bit small).
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17 June 2017
The hallways smelled damp but relief was found once inside the room. It is not noise proof as youcan hear your neighbor but maybe it was our room only since we had a lock-off. It really caters to the convention center crowd. We stayed here because we had access to the Royal Sands pool and Beach area. Otherwise this place isn't for someone looking to have easy beach access. Rooftop pool had cool views, it's small so the sun heats it up quickly. The location was perfect for catching the bus and accessing the nightlife within walking distance.
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14 April 2017
We stayed here for half of a night because we new we would get in around 2 AM. Reasonably priced. Friendly staff, and they accommodated our late arrival. Room was clean. Rooftop pool offered a spot for us to read until we were ready to head on to our main travel destination.
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31 March 2017
Stayed for one night. Ocean view room was okay. The beds are extremely comfy. Bathroom could have been cleaner. The rooftop pool and Lou he area provided an amazing view of Cancun, and only a short walk to the beach
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18 February 2017
I like the place. I read the comments before booking. I have to say. If it is to cold, there is a on and off switch. If the safe is broke maybe someone should show you how to use it. If the towels are stained. Help them out. Say something. It's a great place. For real. It's a third the price of being on the beach. Have you stayed on the beach? There is no beach. To many people to even see it. The food is good. It's a lot better at dinner. But breakfast was good.
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29 January 2017
Aloft is literally like an upgraded hostel, but it is also probably the only hotel in Cancun that isn't also a resort, so for that reason I liked staying here we were able to explore Cancun unlike you would if you were at a resort. The room was pretty basic, while it has all the necessities, it's nothing too fancy. The overall atmosphere of the hotel is very nice and modern. There are a lot of travelers from all over the world and like a hostel, it is a good place to meet new people. They have live music in the lobby some nights. The hotel's food is really good and the prices are not bad either, especially the breakfast buffet at the hotel restaurant, which I definitely recommend there are not too many restaurants in Cancun so this is important. The hotel has a nice rooftop deck with a pool and bar, where the sunset is phenomenal. The hotel is also very close to a bus stop, a beach, a grocery store and other shops. I give my rating of 4 stars, because there were some bumps in the road every time I needed something they would give me a little pushback before giving me what I requested (a refrigerator and bottled water). I could have probably stayed at the Cancun hostel for much cheaper and if you're into that I would recommend doing that instead, because you'll save money. But, overall I am happy with my stay at Aloft. Most of the staff was friendly and it had a good restaurant and the hotel was right next to a grocery store. If you're looking for a safe place to rest your head at night in crazy Cancun--without being at a resort, this is the place for you!
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25 December 2016
They did a good job with a funky atmosphere, live music, young crowd, and overall up beat hotel. The rooms are modern and clean. The cleaning crew does a great job. As an upgrade to an ocean front room, Sergio moved my husband and I to another room while we were out. He paid attention to every detail of where things were in the room and made sure it was like that in the new room The margarita at the bar downstairs was super good and the breakfast every morning was also tasty.
Would definitely recommend to others and stay here again. Very well run operation from valet to management.response / report this review
