About
Location :
Added by Jopie, at 26 September 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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08 May 2018
Friendly and helpful staff, I will definitely rent here on my next trip to Iceland. US travelers—the petrol stations near the airport are unmanned and will likely not accept your credit card because of a pin issue.
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14 March 2018
Excellent service and a quality car. Friendly staff gave me a better car than I booked for free. No hidden extras and no pressure for add ons. No credit card hold taken, just one needed for payment. The terminal was a short bus shuttle ride away from Thrifty office but we walked in under 5 minutes. I would definitely recommend Thrifty, especially for younger drivers !
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20 December 2017
They saved my trip as I was cheated by the Sixt. It turned out that even though I changed the pick up time and agreed that somebody would wait for mee there was nobody at the Sixt's office. The only open place was Thrifty. The service was friendly, quick (10-15 min) and what is the most important they didn't want to charge for anything more than the car itself (deposit/age/being left-handed/having too long nails or other things for which they charge you in those cheating companies). They told me everything I should know about the car. The car worked perfectly. The drop off lasted literally 2 minutes - as it should. Totally recommended!
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09 November 2017
We have travelled a lot of places and rented cars in many different countries. The experience that Renole (I really hope I got her name right) offered us at Thrifty Car Rental (Keflavik location) was outstanding. We are visiting from Canada and have hauled our son's bucket car seat around with us. We didn't anticipate that in Iceland the seat belts work differently than cars in North America. For example, at home - when you pull on the seatbelt until it can't go any further, release it, and then pull again, it locks. We anticipated this feature in the cars here so that we could travel with our bucket car seat without its base. For some reason, the cars in Iceland don't have the same feature. Renole was so helpful to immediately get us a super safe Volvo car seat for infants at an extremely reasonable price.
Great customer service!!response / report this review -
27 October 2017
Dual was our customer agent at the airport and he was a super help since we had inadvertently booked our car at the domestic airport instead of where we landed at the international airport :(. He was able to find us a vehicle so that we did not have to take a transfer to Reykjavik. Additionally - when we had a parking problem in the city. Thrifty representatives helped us move the vehicle to avoid being towed. They went above an beyond to make our trip uneventful so we could have fun.
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08 September 2017
Arrived early in the morning. We received great service by Bjorgvin who was very friendly, the price was good, and so was the car, a compact SUV. Just make sure to read all the information on their website, regarding the payment and other charges (if there are any), reserve early in the day, have your papers with you, and just go around the car with the agent. So read, and ask, and you shouldn't be one of those leaving a bad review :)
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28 August 2017
Friendly staff, the car was good and the price was fine too.
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15 August 2017
Watch the Charges. Print everything that you were quoted before leaving home (even then, may not make a difference).
Apparently they like to quote everything in Euros, but itemize the charges in Krona. This creates an air of confusion about what you are really being charged, especially since they are using their own conversion rate.response / report this review -
02 March 2017
Nice cars. Good service
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28 February 2017
Great experience and good customer service.
We hired a car from Thrifty, as the price was very competitive as well as the reviews from Google.
We hired the car for over a week and during that period, we experienced an issue with the car. We informed Thrifty of the issue immediately after and staff there were very pleasant in dealing with the issue.
Upon returning the car, the staff re -assessed the issue and after our discussion with the manager, they decided the issue should not be charged onto us.
My partner and I have hired a lot vehicles during our travels across the world and with my experience with Thrifty Iceland, I would highly recommend them to all traveling to Iceland.
Please note that Thrifty is not located within the airport however it is within walking distance (5-10 minutes) from the airport.response / report this review -
21 January 2017
No issues getting a car here. Staff was friendly and helpful. Vehicle was in good condition and no issues. Shuttle from airport terminal runs every 15 minutes and was easy to use. Their office has Wi-Fi available while you wait too
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20 November 2016
Quickly processed at both collection & drop off points. Facilities inside the office include unisex toilet, drinking water facilities, seating and coffee station.
Friendly staffresponse / report this review -
03 October 2016
Unfortunately, we encountered some difficulties on our flight, which cause a delay. Upon arrival at the rental car desk, the average sixteen year old employees were neither helpful nor friendly. Customer service was definitely not part of their vocabulary.
Instead of helping and assisting we were simply handled a decline and a response that all cars are gone. Neither did they care about the reimbursement of the payment.
Not recommendable. Sixt was however very friendly and helpful. Props to that.response / report this review
