About
Location :
Added by Jopie, at 23 March 2017
Opening Hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday 9:00 AM – 4:00 PM
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13 Reviews
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26 May 2018
Not a good firm at all. The worst car company I dealed with in my life Most cars have too many miles, some of them old. I wouldn't recomendit at all, specially if you are on vacation.
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26 May 2018
Everything went well smoothly until we had a problem. Then, the worst nightmare. We spent about 5 hours in their office in Reykjavik and lost almost 2 days of our vacation, the other customers we talked to were also very disappointed. There are plenty of firms much cheaper than this one>> Budget, Avis, Europcar, Hertz Just get another, this one is not worth the extra money.
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21 March 2018
Be aware ! I rent a car from atak at Keflavik International Airport. The personal is unfriendly and unpleasant. They tried to re sale me the "Super extra thing" insurance when I actually already had it When I brought back the car I spoke with an American couple who had the same experience a few days before with Atak. They had to argue with the seller to convince him they had itoh and by the way look at your windshield for any chip before you rent the car. It cost 240 USD for a small chip (2mm size)this couple paid the price for the mistake.
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14 February 2018
Horrible customer service. We were met by unfriendly staff, unwilling to explain the circumstances of our rental at sadcars, which they now own.
No help. No guidance. Only a prompt to buy an insurance package or else get out.response / report this review -
08 February 2018
Excellent service and attention. There was a problem with my online booking and they gave me a nice discount on a bigger car!
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19 November 2017
Rented a Toyota Land Cruiser from this company on a 12-day trip. Everything went smoothly, from the start to finish. The vehicle seemed to suck back gas, but the cost wasn't bad after splitting it with 4 people. There was enough room to fit 4 people with multiple bags very comfortably. Overall good experience.
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02 November 2017
Great vehicle rental company - pleasant to deal with, the vehicle was high quality and comfortable, terms and conditions were very clearly laid out. We rented a Toyota Land Cruiser. It was nice having the comfort to go to the more remote areas of Iceland without worry of the vehicle limiting us.
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02 November 2017
Everything was as advertised, great clean vehicle, no hassles, would definitely recommend.
After landing in Reykjavik we followed the instructions given to us by the rental agency, the free 5 minute shuttle was easy and convenient. Walking is also an option, not very far at all (max 10 minutes). Upon arriving we were greeted with free coffee and the lady at the service desk was very friendly and helpful. She gave us a few tips for sights to see along the journey and did a great job explaining what was and was not covered.
One thing to note! Iceland is an absolutely beautiful country but the weather conditions can be very harsh. Do your research ahead of time, every rental company has optional upgrades for sand/ash damage, windshield coverage, etc. It is always possible that the weather/nature can cause damage to vehicles, especially in Iceland. I know a family friend that went there, shipped over his OWN motorbike, and the thing was written off due to a sandstorm. Because of this we opted for the full insurance package. It great to be able to enjoy Iceland with out the stresses of things that aren't in your control.
We had a Toyota Land Cruiser 4x4 Diesel and it was awesome. It comfortably held 4 of us with camping/cooking gear, it allowed us to travel F Roads, see the highlands, get away from the crowds, and access incredible spots not otherwise possible. Only con I can think of is this car was fairly thirsty and fuel is not cheap in Iceland. On the other hand, with four people sharing costs it isn't a big deal.response / report this review -
30 October 2017
Recent update: They put me on the blacklist to prevent me comment on their Facebook page.
Booked a car from Atak, because of holiday reason they say they cannot serve me as the time period I booked (they didn't close the period for booking online, however apparently they don't want to admit that it is their mistake). After contacting the local customer service, got a "no". Then try to issue a complaint to the official website customer service, they still say it is not their issue and did nothing for me. I spent 700 euros and bought service like this, what can I say, just imagine if I meet some problems on the road and contact them, what will I got?
Unfortunately it is not available to give a 0 star on Google review, I have to give them a one-star, Atak, thanks to the system setting of Google review, you can still got 1 star than nothing :)response / report this review -
02 September 2017
Really good company. The lady in the office was really nice, the car had great options I didn't pay for. Good prices and clear explanations.
Really great people compared to sixt for example.response / report this review -
01 June 2017
worst experience of my life, go with any other company
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27 April 2017
Good Service
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30 March 2017
Good service
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