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Added by Jopie, at 06 December 2015
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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30 May 2018
Our experience with them was exceptional. They do regular pick ups from the airport - usually every hour. As most others have experienced, service is very good - even after the fact, I've had excellent follow-up. We were there on a 7 day self-driving tour, and I opted for the more expensive option - we were given a 2017/2018 Toyota Land Cruiser. The vehicle was clean, delivery was prompt, and everything worked well. I believe they have a partnership with Toyota, so you're likely going to get one. Special thanks goes out to Iris, who made sure everything flowed smoothly. I also want to commend the staff at our pickup location - two very caring individuals who tried to do more to help us when there was an error with some other bookings we had. They also have a partnership with one of the gas stations, that gives you 5 off/L. In our experience driving around the country, that discount did seem to factor in, as we could often times find the gas station to take advantage of the discount.
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19 May 2018
Lack of understanding, They obliges us to pay for a very small impact on the windshield but we have reported the problem at the office and the hotess assure us there is no extra for that Finally after 2 days a emails : PAY 30.000ISK because we will replace the whole winshield. DON'T Go to this Rental Car company, too many lies We finish the holyday with a unecpexted invoice . unjustified ! Please user don't use My Car rental !!!
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15 May 2018
We rented from MyCar Rental, and were extremely happy with the service. The staff was very friendly, helpful, and made the whole process extremely easy. They were very helpful after we had made a mistake in our booking, and corrected our error with absolutely no fuss. Hands down the best car rental we've ever used, and we will definitely be using them again.
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10 April 2018
We used MyCar for a 5 day trip around Iceland. It was one of the cheapest options available, and they were brilliant. They picked us up from the airport at midnight the night before our car hire actually started, even though we were staying at a nearby hotel they were not affiliated with. When we called on our last day of hire asking about an additional day of hire, they were very quick to approve it and provide us with another competitive price for an extra day. The Toyota Yaris was relatively new, with only 17,000km, and great value for the price we paid. Would definitely recommend!
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11 March 2018
I wish to give an unbiased and unsolicited review for MyCar, we are from Singapore and happened to chance upon the car company during our search. We decided to went with them because of the convenience of getting our car (just in the BNB we were staying at) and also the price is reasonable.
We were unaware of what was to happen to us in Iceland will be one that is truly unforgettable, apart from the beautiful scenaries and the adventures you will experience in Iceland, we met with one that was truly unique and unfortunate.
Our car got skid during our return from Jokulsarlon back to the city. and it was damaged beyond repair. What i can tell you is i am deeply touch by the help from the Icelanders, whom step out to ask us if we needed help, gave us shelter in their vehicle (from the extreme cold) and some food while waiting for help from the reps from MyCar, police and ambulance.
MyCar's helpline was extremely helpful, gave us assurance and at least something for us to look forward to as we were in foreign land and we did not know who else to seek help from. Although the car is an valuable asset to them, throughout the incident time, Dianna did not even ask or gave me any vibes that they are more concerned of the vehicle than us. which i am very grateful that she is taking our lives and the incident seriously. For this i am truly sorry that the car ended up in an accident.
Dianna & Iris from MyCar helped us alot from the extraction of the vehicle from the crash site, which was beyond driving condition. Then facilitated our transport to pick our other family members from the hospital, then to the city.
Even when we are back home, there was still communication and Iris had promptly chased for the police report from the local authorities so as to facilitate our insurance reporting back at home country.
Thank you to the team!
To future car renters at Iceland, driving in Iceland in winter is no joke as the weather changes rapidly, you can experience snow, rain, (very) strong wind all within a 20 mins ride of the journey. very unpredictable. And of course we do not want accidents to happen on us, but they are called accidents for this reason, and it is wise to get a good company with good follow up in the event of bad things. and i am glad we chosed MyCar for our iceland trip.
Overall, the car was good. spacious. Brakes and all were good, but just unfortunate for us that the car skidded.
For the record, thank you ladies for the assistance render to our family! We sincerely thank you for this!response / report this review -
22 October 2017
Great service, friendly staff, modern and clean car, great value for money.
Highly recommendedresponse / report this review -
07 May 2017
Very flexible, helpful and affordable. Great new cars.
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01 May 2017
At the arrive waited over 45 mins to pick up,the staff wasn't helpful, I called the office 4 times when could collect us. . We got a petrol engine 4WD which one had very high consumption (12l/100km) and no power/torque.
Absolutely not recommended car and company!!!response / report this review -
02 March 2017
The staff were very nice & helpful! The car was fairly new & in great condition. It was a 4door Toyota Yaris and it definitely was worth the price. By far the cheapest price we found! The car was literally waiting for us at our bed & breakfast. Love it!! P.S. gas can be a bit pricy, almost $8 a gallon
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15 January 2017
Rented a Toyota RV4 4x4 for 6 nights in Jan 2017. By far the best price I found online. Once we arrived at the airport I gave them a quick call and within 10 mins they collected us and took us to MyB&B where MyCar is located. The process was quick and efficient. Returning the car was just the same. One only minor point was the car was a bit dirty on collection, but unfortunately that can't be helped by the amount of salt they use on the road in winter.
I would use them again no worries.response / report this review -
03 November 2016
Very good experience with Mycar Rental Car, the car was quite new with few milage. The employee there war really nice and relax. Will choose again.
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13 December 2015
Loved the 2015 RAV4 and great price. Easy airport pick up with keflavic bnb
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