Name: Westwood Honda
Address: 2400 Barnet Hwy, Port Moody, BC V3H 1W3, Canada, CA
Telephone: +1 604-461-0633

Westwood Honda is a car dealer, located at 2400 Barnet Hwy, Port Moody, BC V3H 1W3, Canada. They can be contacted via phone at +1 604-461-0633, visit their website www.westwoodhonda.com for more detailed information.

Location :

2400 Barnet Hwy, Port Moody, BC V3H 1W3

Contacts :

Added by Jopie, at 23 January 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Serena Sanat

28 November 2017

I had a great experience at Westwood Honda, I was helped by Mike Afshar. He was extremely professional, patient and helped me navigate all the features in my new car once it was delivered. Everything from the test drive to the final financing went smooth! Couldn’t have asked for a better person to help me with such an important purchase.
Heather Banfield

25 October 2017

INCREDIBLE customer service! Mark, Wes, and the whole staff went above and beyond. Their knowledge, patience, and kindness were just as impressive as my fabulous new car. They really took the time help me find the perfect vehicle to fit my needs. Wes even wore a pink shirt as per my 7 year old daughter's request for the photos after the sale. I will definitely be returning to Westwood Honda when it's time for me to buy another vehicle.
Mike T

13 October 2017

Purchased a new Honda from Mark Blight at Westwood Honda. Fantastic experience from start to finish. Mark was courteous, helpful and knowledgeable. He really took the time to go above and beyond and make sure that we were comfortable and received a fair deal. In fact, all the people we dealt with at Westwood were excellent. I would highly recommend this dealership and Mark in particular if you are looking for a Honda and want to be treated right.
Daren Spithoff

11 October 2017

We had a great experience with Westwood Honda when we purchased our electric car. They were very straightforward with us, treated us with respect, and did not use any pressure tactics. They gave us a reasonable trade-in value and a competitive price for the vehicle we purchased. We were so happy with our experience that we went on to purchase a second vehicle from Westwood Honda only a few weeks later. Thank you to Josh and the team at Westwood for redefining car shopping for us!
Candice Parker

08 October 2017

My husband and I needed a new car in a short period of time as our old one died. We went to Westwood Honda and they took great care of us. From the moment we walked in we felt at ease. We were greeted by Joe and Amanda and then we were introduced to Wes, our sales guy. He listened to our needs and our must haves and recommended a couple vehicles. We went for a test drive and came back and started the paperwork. Even when our budget needed to be adjusted the staff at Westwood Honda kept that in mind and recommended other vehicles we could look at. We left with a car that fits our budget and our needs! We are so happy and intend to stay customers for life! Thanks Caren, Joe, Amanda, Wes, Alisha and David we couldn’t have done it without you!
Calvin Sham

10 September 2017

First time new car buyer, I was pretty reluctant to visit a car dealership for a new car, after hearing about all the horror stories.

I decided to visit Westwood Honda, because it was close by but also through my research it had good reviews and fair prices when compared to other Honda dealerships and other dealerships in general.

I felt welcomed right when I walked into the dealership, thanks to Tony. I required a new car and they were able to provide me with a fair lease which I plan to buyout when it matures. I hope that the excellent customer service I received will continue even after this as I plan to come back for other vehicle purchases in the future. PLEASE DON'T DISAPPOINT ME, WESTWOOD HONDA! (No pressure)
Melanie S

18 August 2017

The quality and service we received from Jamie and the team at Westwood Honda were exceptional! We couldn't be happier with our purchase and the follow-up care we received as well. Jamie worked with us to get exactly what we wanted while maintaining a no-pressure approach. Would highly reccomend!!
Michael Taylor

18 August 2017

We've had three awesome CR-Vs in a row. Nothing but exceptional service from these guys. Work very quickly and at reasonable prices. Anyone giving this place a one-star review needs to look at themselves in the mirror. Westwood Honda bends over backwards to provide the best service they can possibly provide. Highly recommended!
Ben Libalizadeh

11 August 2017

Horrible customer service and service center. They want to charge me $129 to do "diagnostics" for my burned out rear view brake light and my reverse brake light. Keep in mind this is a 2 year old Honda Civic. In no way should any light be burned out when it only has 41k usage on it. Honda used to be a lot better but recently money has obviously become more important than customer satisfaction so they charge for everything. Apparently warranty means nothing too, after this lease is over I'm probably not going to get another Honda after 9 years of loyalty through leases. Loyalty means nothing to this Honda dealership.
Sven Boesen

21 July 2017

I have been using this company over the past year. In general, we are happy with the car and the service received was in general ok but the company seems to have some organizational/communication issues:
- Showed up about an issue with a used car I bought with them that was still on extended warranty. They never got back to me. Wrote, called and wrote again and was promised they would now follow up. Then wrote again - never heard back. This is not just anecdotal but consistently bad service. I would have been much happier if they just told me that they don't want to provide service or if they are overloaded. Now my warranty has expired and I am frustrated.
- Their departments don't speak to each other. Every time you talk to them, you will at some point get "but that's the other department". Even when you are physically in the same building. They don't seem to remember that they are one company, so calling- or just walking to a colleague would have been more customer minded.
- Had to move a service appointment as they could not hold the promised duration before they even started (no call prior, I had to find out after taking time off to go there).
- Their sales department keeps spamming me but never follow-up when they promise to call-back. Also, they call but don't leave a message so you have to circle through all departments to find out who called you. They seem to be in continuous canvas sales mode and never actually get past that unless you fit exactly what they are looking for.
- Their computer systems are antiquated, I keep changing details every time I come by and the next they will still get it wrong.
- I have now gone to Marv Jones a few km away! A completely different experience so far (a service technician actually sat down in the car with me, listened until the problem was understood and worked with me by text message until we had gone to the bottom of the issue). I am sad it had to go this way, but they had several opportunities to show that they had a handle on things.
J N

08 April 2017

Horrible experience not once but twice. do not deal with Josh in sales as he is young, inexperienced about the auto industry, no personality,dishonest and tells you what you want to hear without approval from management then denies it when it comes to making the deal. We even asked what fuel to use in the vehicle and he couldn't even answer that question to the best of his knowledge.

Thanks to Colin in management though for picking up the ball and finding us another clone to the first car and make up for the original deal that Josh never followed through on, but once again smoke and mirror conversation with Josh and denying our conversation regarding our trade and being dishonest to his management. From here moving forward we lost trust, confidence, professionalism and integrity with Westwood Honda when Colin in management backed up Josh on his dishonesty and denile regarding our trade in vehicle with our conversation within the deal.

With my experience in the customer service industry "The Customer Is Always Right"

On a positive note Alisha in finances was very professional, knowledgeable and fun to engage with during the paperwork process. The In house insurance agents were also very professional, knowledgeable and helpful.

All the best to everyone with your future auto investment and the dealer of choice, sales personnel and best experience you deserve.

Best regards,

John
George Mihailov

19 March 2017

Bought a used Nissan Leaf (yes it is not a mistake, Honda doesn't make any EVs at this moment) and my customer experience was really good. Not all places are familiar with electric vehicles but there you can find people who understand it. After purchase I had an issue with car and it was solved in timely manner. It was a pleasure to deal with Lynn. Now we are happy EV owners!
Raza Qureshi

14 March 2017

Professionalism & No Sales Pressure

After a long day of dealing with several dealerships and salesman, I was really glad that we landed at Westwood Honda. We were warmly greeted by Keith, and then the whole process felt like a fresh breath of Air. Keith was so professional in his approach and made us feel extremely comfortable before we signed the papers. Great team and experience. Highly recommend Keith and Westwood Honda
Eddie Cymbala

12 March 2017

I was is the market to buy a new or used car, I was looking at electric cars. A friend of mine recommend this dealership, I did some research and it fit the bill. I made a phone call to see if a certain car was there and I had some finance questions. I wanted to finance the car to help out my credit, if that wasn't a option then I'd pay in cash. The staff was friendly and answered my questions fully. There was some back and forth over the phone to clarify things and now for some reason the staff is busy when I call and my calls have not been returned. Its been 2 weeks now and I know it doesn't take that long to finance a vehicle, or call to say we will take your money, come on! I was left hanging high and dry. Well, the staff did such a great job not helping me and the staff worked very hard not to give me great service. I would not recommend this dealership!
Lynda Lewis

30 January 2017

I worked with Lynn to find the perfect upgrade for my family. It took 3 months from our first contact until finding the right vehicle. She was SO patient all that time! The entire process of purchasing was very positive. Lynn was exceptional in her professional yet understanding attitude. I never felt pressured. I have to say everyone was top notch - and a special thank you goes to the gentleman who picked me up when my van was ready. It was evident that taking care of customers is an important part of who the folks are at Westwood Honda! Highly recommended!!!