We had just awesome customer service. The gentleman helping me knew everything about the bag I bought and answered all of our questions with ease.
Very impressed.
Books, gear, accessories, This store is directed at explorers and backpackers but also at anyone looking to widen their horizon. It comes at a price though.
I go to the store for my travel needs. What I liked being in there is that I could browse the store for as long as I want without being 'disturbed' by any of the staff. I had a great experience today where one of the staff - she maybe the owner - was kind to replace a product without much fuss. I really thank her for allowing this otherwise the product would have been left to waste.
A pretty good selection of travel items and books, but I wouldn't go back just because of the customer service. One guy served while the other two staff members chatted a d didn't even recognize my presence when I entered the store, looked around trying to navigate, or in the 5 minutes I waited at the desk to pay for my items. Dissapointing. Like another user said, this is why business is migrating to Amazon
Nasty, nasty, nasty. Bought a luggage lock which did not work. Staff refused to take it back or exchange it. This store is a perfect example of why Amazon will ultimately triumph!
Large selection of maps and travel products.
Could probably be updated a bit for the modern era.
The Wanderlust Travellers Store have been Great!! Having had a few difficulties with trying to get warranty work done on my luggage, as soon as I spoke with them my problems were solved. They expedited the claim, it was easy, fast, no problems.
Great Service! !
Great pre-travel store. I use it in particular for electrical adapters (Canada to whatever country I need). They are simple and small compared to the universal adapters (I own two bulky ones), and particularly fairly priced in this store (in the $3 range). Their staff also know the plug type by country off the top of their head!