Name: The Westin Prince, Toronto
Address: 900 York Mills Rd, Toronto, ON M3B 3H2, Canada, CA
Telephone: +1 416-444-2511

The Westin Prince, Toronto is a lodging, located at 900 York Mills Rd, Toronto, ON M3B 3H2, Canada. They can be contacted via phone at +1 416-444-2511, visit their website www.westinprincetoronto.com for more detailed information.

Location :

900 York Mills Rd, Toronto, ON M3B 3H2

Contacts :

Added by Jopie, at 13 February 2017

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Sirous Jafarian

28 November 2017

Hotel gym has one of the best set of cardio machines that I have ever seen in a hotel. That part was very much important to me and why i am scoring this hotel better than average. Downside was that the price you pay is way higher than the service you get. Rooms are old, mattresses are not comfortable, TV channels are extremely limited, and movies which are offered by hotel are costing 20$ each. I did expect that there would be an indoor pool but it turned out that there is just one outdoor one that is obviously close on November.
Yousha Mirza

21 November 2017

Came to this hotel for a one night stay to attend a conference. Did not get a chance to use most of the facility. However, they do not have massage therapy which I needed after a long drive. The restaurant in the hotel had excellent food choices and I enjoyed my dinner. Wifi was free and worked great in the room but no one at the conference could connect to the wifi. Parking is available on site and very convenient. I self-parked and it was $15 per night which I think I very appropriate for Toronto. Valet with in-and-out privileges is available for a slightly higher cost.
Gavin Sword

08 November 2017

Love this hotel - great location and good value. The Japanese Restaurant is a classic! It is a bit of faded glory, but in a good way. The whole front desk staff is great, valet/doormen are SO polite - Paul Lee, in particular has been in a league on his own - for me. Recalling my name, always positive, complimentary, helpful, professional - the kind of employee that is a credit to their manager actually. Careful he doesn't get stolen away! NOTE: I think the area in the hotel bar for TV needs some TLCjust saying.
Nacori Grobler

27 October 2017

Any member of staff that I spoke to provided excellent service. Our room was big and comfortable, if not as recently renovated as the hotel lobby. I'll gladly have extra space over a fancy interior. Breakfast had a good variety of offerings. I especially enjoyed the daily fresh juice blend.
Stephanie Fisher

16 October 2017

Organized for microwave I'm room ahead of time and to be in a room at end of floor (I had my 3 month old with me) my room request wasn't fulfilled and I had to wait for them to bring the microwave. Room was not nice enough for the pricepeeling wall paper, moldy grout it's like they renovated only certain parts of the room when they updated. Workmanship was clearly shoddy. Mirror in room was crooked. Kind of demonstrated lack of attention to detail. Lack of luggage carts meant my husband had to make 4 trips while I cared for the baby (Yes we had a lot of stuff). In the morning it took more than 30 mins for milk for coffee to be brought to my room. Only bonus was that to make up for my wait they brought us a luggage cart so my husband didn't have to make a bunch of trips again. Bottom linesave your money and stay at a cheaper hotel, this one wasn't worth the price tag. Pretty lobby though.
Lauren B.

21 August 2017

We stayed at this hotel for our wedding and blocked many rooms for our guests. I was embarrassed to have recommended this to my guests. Suite rooms were dirty, phones were not working, guest alarm clocks were not working, halls were dirty, elevators were not working properly and the parking situation was terrible. Our guest's cars were constantly not able to go into or out of the parking due to a faulty parking gate which caused stress for guests being able to get to wedding events. To make matters worse we were overcharged at the end of our stay and that took weeks of headache, phone calls that went in circles and poor customer service to resolve. The only reason I gave them a 2 instead of a 1 is that the green space at the back of the hotel was beautiful for pictures. Would have expected a better experience given we booked so many rooms (including some suites) and brought great business to their bar and restaurant.
Neal Levy

19 August 2017

Hotel experience was great except one major issue that ruined it all. The terrible parking system is a damn disaster. The hotel acts as though they have no responsibility to provide parking that does not make their customers late EVERY DAY. (I was told by security that the system malfunctions every morning causing customers to be late getting out of the parking lot). This is unacceptable. I have reviewed the parking system company as well.

If this issue is not fixed by the time I have to return to the area I will go somewhere else simply to know I will get to my meetings on time. The hotel can be great but if it causes me to be late everything else is worthless.

Change your system. It is terrible.
Scott Norris

18 August 2017

Just finished an evening at the restaurant meeting up with a friend who worked close by. Had a fairly good meal which ended up costing $160 for two people and then decided it was time to go home. We gave our license to the server to validate our parking and went out to the car. When we got to the gate we were shocked to hear that we had exceeded our allowable time and had to go back into the hotel to pay an additional fee. When I went back in the staff were unaware of what was going on and after 10 min on the phone directed me to a kiosk to make my additional $5 fee payment. As it turns out the parking lot is managed by some money grubbing company that has no affiliation to the hotel and gouges people that exceed a invisible or poorly posted time allowance. Oh let's not forget that this whole ordeal took 30 min to sort out. I am appalled by the customer service and will never return to this establishment. Anyone who is going here beware of the parking lot
Liseli Martin

07 August 2017

The foyer is very upscale. The hotel grounds from the lobby windows are exquisite. We checked in with 2 kids and Christine did not seem to want to be bothered with me at all. She was not helpful, bordered on being rude and dismissed me before I had even finished asking her questions. The concierge was great - he gave us lots of tips about the city and was so patient with our kids and us.
The rooms were ok small and standard but clean.
The best thing about the hotel is the pool and the indoor hot tub!
Notes: They charge per day for parking so don't be surprised when you see that on you bill.
Katie Bowman

20 June 2017

My fiance and I had a great stay at your hotel this past weekend for our wedding at a venue close by. The staff were all very professional. We particularly liked Matthew, who helped us with our car. He was very friendly and accommodating! The room we had was a great size (Jr. Suite) very nice and roomy. Worked especially well for my bridesmaids to all get their hair and makeup done comfortably. However, the lighting in the room was a little dim. It was great to have a balcony, however it looked like it needed a little maintenance. We had brunch in one of the meeting rooms downstairs the next morning, and everyone loved that. Great food. Much needed after a late night out for the wedding :) Thank you!
Keisha Carvery

10 April 2017

Very nice lobby area, seems clean and we'll kept. The room we stayed in was clean and a decent size. The temperature was a bit off wasn't sure if the thermostat was working.
Andrew Cottle

21 March 2017

Rooms are clean and have a nice view. Shower is quite small but overall bathroom is good size with standalone tub. Restaurant is nice. Gym is not huge but variety of equipment. Hot tub is great but sauna doesn't seem to work. Lots of food options within walking distance.
Bob Hunt

13 March 2017

Beautiful hotel. Very nice location with a great property to use. Tennis courts. Nice trail outside. Service was excellent and fast. Rooms were a good size and clean. Very nice meeting rooms in the lower level overall a great hotel.
Roger Lynker

28 February 2017

Luxurious hotel on the north side of Toronto with a nice distant view of downtown. Very courteous and helpful staff. Clean, spacious rooms. Located near several decent restaurants.
Kevin Liu

20 February 2017

The location is perfect as it is just off don mills. The rooms are large and spacious. Very clean. They beds are comfy and warm while the bathrooms are very clean and well stocked. Overall a very nice experience especially because the lobby is so nice and warming.