Nice hotel. We were earned that one elevator was not working, but it was still annoying waiting for the one main guest elevator or the service elevator that was being used while the other is down. We also got upgraded to a bigger room but on the sixth floor. Great view of the wall of the building next door and the pool of the other building. I've stayed there before and had a better time. Servuce was great! Pool ans hot rub area in great shape. We will be back but when both elevators are running and not on the sixth floor.
Great gym and cozy suites. The management has to have a sick removed from their ass though.. If certain people still work there..
Great hotel. Clean. Friendly staff. Towels and sheets very soft and smell nice. Rooms fair sized for area.
Pretty good sound proofing compared to other hotels in the area. Normally stay on a corporate rate so I cannot comment on actual value for money.
We really enjoyed our stay at The Westin Grand. Its in the heart of downtown, and there are tons of places to eat close by. Everything is basically walking distance and I recommend saving money by not getting a rental car, since everything is super close ! They upgraded our room for a minor fee and the room was awesome, with a little balcony. Two tvs in the room, and room service was great. The location was busy and the hotel front is a little awkward. I would stay here again but will explore other options next time ☺ 👍
Place is nice. Rooms were renovated with nice materials. Pool was very handy. Rooms very clean and modern. The elevators are horrible, it can take 10 min for one to arrive, and often it's full. Plan extra time as this slow elevator seems to be a thing about half the time you need it.
Wow what can I say. I've stayed here quite a bit as a frequent bidniz traveler and multiple times they've given me complimentary upgrade to a room that is completely the same from others, except that it resides on a higher floor and makes me feel more accomplished as a human being. They keep giving me tiny bottles of body lotion that I don't use. I think it's the staff's way of complimenting me on my fair complexion. I wish they'd just ask me out already. 5 stars.
Center of downtown off Robson street, walking distance to shopping dining, parks. Rooms are modern and well furnished. If you need USB charge ports you are in luck! Almost everything had charging ports, from night stands, to desks, dressers, lamps etc. Just make sure you have your own cable. Main King sized bed room separated with double doors to the TV sitting desk area of each room. Kids loved the fold out sofa bed. Parking is a little pricey since you are in the middle of downtown, but you get unlimited entry/exit. Swimming pool and exercise room is wonderful. Swimming pool is salt water so no awful chlorine. There are changing rooms and a sauna. Surprisingly quiet for a hotel in the middle of downtown. Only complaint may be the elevator. Expect a little wait, with 30 floors and a small elevator. This is our second stay at the hotel and we love it.
This hotel has an excellent location. It is within walking distance of a number of eating establishments of all prices. The harbor is about a 15 minute walk away. Stanley Park is about a 15 minute drive away. The rooms seem somewhat recently redecorated and the hotel restaurant has some tasty food. All the staff are very nice. The only reason I took a star off was because they only have 2 elevators for the entire hotel and we spent 15 minutes waiting for the elevator at one point. This seems to be the general trend. We have a stroller so we couldn't use the stairs.
The hotel is fantastic, long story short. The staff has been nothing less than amazing and helpful to anything you need. Since we were not from the area, they gave us recommendations for eating and where to visit along with a map. Would definitely stay here again.
They are renovating the rooms here. I got a suite that was recently completed. Great look too it I have to say. Very nice features, including the rain shower. The restaurant in the hotel was nice. Great service and staff was wonderful.
Fantastic New rooms. Everything is clean and crisp and service was great. All new modern amenities and a will designed room made the stay very pleasant. Would definitely come back again.
I had a great experience here from the beginning. The valet was friendly and very quick. The desk asgents were extremely nice and helpful. The newly renovated room was nicely furnished and immaculately clean with one of the nicest hotel bathrooms I've seen. Great location, would stay here again.
3 stars due to 2 elevators for the whole building 15 minutes to get to ground floor because it stops at each level just to say we're full! Breakfast not included as well $26 for continental breakfast is not welcoming when the restaurant is unavailable. Room service was not charging for delivery because of this, which was commendable. Excellent room layout in suites. Excellent ammeneties. Loved the lavender oil roll on for bedtime. Large bathroom. Loved the tea kettle availability.