My experience at the Marriott Pinnacle was limited, but great. I was welcomed at the door by a friendly and helpful doorman, the lobby was well decorated and open, and the bar was spacious and clean. I had a opportunity to visit my friends room briefly and it seemed like a nice room. The loaction is amazing, and if the hotel restaurant/bar isn't what you're looking for there are plenty of other options nearby.
Superb staff. I was here for a conference and the organizer complained that it was freezing cold in the corridor. She also pointed to me and said I was freezing cold too. I actually wasn't but had agreed with her when she commented in order to be polite. In any case, the hotel conference staff offered me hot tea while he gets his technician to adjust the temperature. And came back with a blanket/ throw for my legs (I was wearing a skirt). That was super thoughtful! The missing star in the rating is because some of the washroom stalls were not flushed properly.
We were in town for a night on our honeymoon and the amazing staff upgraded our room for us and sent up a delicious cheese plate, chocolate covered strawberries, and two small bottles of champagne. Those small things made our good visit into a great visit! I very highly recommend the Marriott Pinnacle hotel!
I would like to thank two people at this Hotel. Prasad the Bellman. Very helpful and informative. Also, Kim Tang, the most patient person I have ever met. She tried to help me with airline check in due to computer system being down. We got most of it done. All of the staff was great. Clean accommodations, good restaurant. I would recommend to others.
Had dinner here once. Drinks a couple of other nights. They made an Old Fashioned that I loved and they pour a generous Canadian red wine that was delicious. The bartender Travis or Trevor was a doll. For desert my friends loved everything but we were partial to the strawberry rhubarb crumble. I would have stayed here with my friends but the rooms sold out quick.
The room was wonderful! Clean, comfortable and we had a beautiful view of the harbor and city. The location was central to all the main downtown attractions. The staff was nice. The TV could have had better channels/options/scrolling menu. I would stay here again.
This outstanding hotel has been very gracious and accommodating. The staff is amazing, and the room is very nice. The bed is comfortable as well. The only areas for improvement would be the a/c doesn't seem to keep the room cold enough, and the shower is too small. Overall, I loved the stay and the hotel was fabulous.
Came here for a wedding at the Pinnacle ballroom and it was fantastic. The food was all delicious. The desserts were good and not overly sweet. The event staff were all quite helpful and courteous. Bonus: all night parking was only $7 which is the best deal for parking downtown you can find.
Great views. The staff is great and the rooms are clean. I was especially pleased with the house keeping staff. They were very nice and accommodating. The location is great, close to everything.
Very nice location. parking was easy at night time,however it costs alot. I was there for only 2 hours..and i payed $5..and was two min late to put more in,and got a $75 ticket. They really should have guest parking. The conference room was old,dated and hot.
Hotel was convenient to downtown. Staff was very friendly and helpful. Mobile check in was the best I have experienced Had my keys ready and just needed to see ID and I was on my way to the room. Room was clean and comfortable.
Great place! Rooms are clean and comfortable. Parking is at a decent price so even if you didn't stay at the hotel and needed parking for downtown, you won't get ripped off. The bar / dinning area is nice. Happy Hour is great and food is good also. Staff there are very friendly! Nice social atmosphere.
Courteous staff. The facilities and rooms are always in good repair and clean. As a business traveller having the print shop, car rental and other services in the building is excellent. I also appreciate the complimentary Starbucks in the lobby each morning ( sometimes finding a decent cup is the biggest challenge on the road)