This is an OK hotel for a short stay. Not a 5 star hotel, nor do they claim to be 5 star. This is a 3 star hotel that is clean, with friendly staff. Our room offered a large refrigerator and a microwave, which was great for the four of us. This is an OK hotel that is showing its age. There is a large mall nearby as well as restaurants and other shops within driving distance. Highway 1 is easy to reach.
We stayed there for 2 weeks.. room was pathetic the bath tub got clogged and wash basin leaks ac was not working in our room requested the on duty manager to change our room or at least solve these basic issues, but he was so rude and nothing was done for around 12 days before we were about to leave in a day or two that bath tub issue was fixed miserable condition of the room 252 if I remember pleased fix these issues of 252 room so that next customer don’t give such a review.
Absolutely sucked. Shower parts falling off, air conditioner useless. Would have been more comfortable to sleep in the parking lot. We left after only 3.5 hours because we felt it was an insult to stay and put up with such poor conditions. No way we will ever stay there again. If they still charge us it will be really disgusting.
Rooms are not clean. Wi-Fi was unusable. Refrigerator in kitchen didn't work. ATM couldn't complete transaction. No breakfast provided.
On the other hand, location is central to Coquitlam and price is competitive.
A couple left the hotel when I arrived due to bedbugs. They showed me the pictures, and it was clear there was a problem. I checked my room throughly and found none. I did find chips, food, and rocks in the sheets and mattress. The floor was extremely dirty. The bathroom had mold on the ceiling. There was a noticeable bad smell. You could hear the highway right outside almost perfectly. They have reviews saying they are trying to fix it, but these were months ago and the issues are only worse. STAY CLEAR OF THIS PLACE.
Here for work. Dealing with all the staff here is great. Very helpful and always friendly
We stayed 5 nights last week. When we arrived around 10pm after a long drive at the first day, there was a older guy with ball-head in front desk, he looks like originally came from southeast of Asia and he spoke English was not clear enough, obviously he was NOT friendly and happy to serve us. After my wife checked in with her Alberta GOV ID and got the room cards for 409, she tried to open the door a few times but failed, that guy came and complained: I had already told you followed me, my wife said there was another person behind her, she didn't know whom is this guy talking to. After we entered the room and found the window cannot be locked, my wife asked this old guy: is there any way to fix this problem because the security issues (someone can break into our room easily from window and also we have a 4 year old boy and easily to fall out from the window if he plays around there. This old guy said there was no way to solve the problem, no other room available and his shift will be ended at 11pm. He wanted us to ask next shift worker to solve it. All of us were so tired and got sleep quickly even though we didn't feel safe enough in the room. The next day morning we went to the frond desk and asked James who worked there then and he just gave us a stick to help to lock the window and fixed the issue very easily. It only took 2 minutes. We cannot really understand why it is so hard to make us feel better last evening. During our stay, the power of our room was gone since the microwave was running, so I went to front desk and let another Asian guy knew it, he is younger, he was very friendly and happy to serve. He went to machine room to reset the switch and fixed the issue. So good employee keeps contributing the good reputation to the hotel, but bad employee keeps destroying the good reputation.
The bathtub was scratched and beat-up looking, the room was clean but had a worn look that could have benefited from a bit of paint and some new furniture. However, the pool was heated and the staff was friendly. A little refurbishment could make this place worth five stars.
Went to the Ramada for a meeting that my office was having in the restaurant. As we were parking the fellow from the front desk and the security guard came out and asked what we were doing. Told him that we were parking and then waiting for the rest of our party. He and the security guard physically tried to get us to go into the hotel and told us we couldn't wait outside. It was ridiculous they even called the police because we wanted to wait outside. We cancelled the whole thing and left. Will never go there again.
Older hotel but staff are friendly and rooms are clean. The pool.was nice and warm. We have stayed here a number of times over the past 8 years and have never had any problems. The only complaint I have is the road noise is quite loud on the 2nd floor. Replacing the windows miggt help with this.
Decent price, basic room, nice staff.
Good location. Very accommodating since my stay has become longer and longer. One week became two and I'm going into my third week now. Possibly a fourth! Washer and dryer is a major bonus. Internet is not the best. Only down fall since I need my computer for work. The restaurant is convenient but closes during lunch time. Staff are all really nice.
Rooms and washroom are clean. Restaurant has decent food, however, I ordered crab and spinach dip only to be informed that "we don't have crab" with no explanation. I ended up getting artichoke and spinach dip instead in place of the crab/spinach dip, which was tasty, but got hardly any dip (dip to chip ratio was about 1:3), half of it was pure oil, and I was still charged full price. Service was terrible, we were ignored for the most part and had to get up out of our booth to go find the server (we were the only people in the restaurant). Internet craps out randomly at times.