About
Location :
Added by Jopie, at 17 December 2016
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Gallery
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11 Reviews
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18 October 2017
Super team of people there. Thanks for all the help plus friendly and professional service!
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11 October 2017
Very helpful staff and a good selection of new and used vehicles.
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27 September 2017
Terrible..insulted me with low ball offer on trade in
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21 September 2017
The three-month service of my new Frontier was exceptional! The truck is running so well and the VIP upholstery clean was amazing. And hey, it was Friday so they gave me lunch too. It cannot get any better.
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15 June 2017
Brandon in sales is absolutely amazing. A used vehicle on the lot had caught my eye after driving past a few times, and I just had to stop and see it in person. I purchased a new vehicle earlier this year and am finding it maybe wasn't the best choice for my lifestyle, and was wondering what other options may be available to me.
Brandon knew everything about the Jeep I was interested in and was happy to discuss any concerns and take me for a very thorough test drive. I was absolutely in love with it but didn't want to make the wrong decision, and ultimately it came down to numbers. Through no fault of Brandon's, I did not make the purchase.. I am still heartbroken but had to make the responsible choice and it would not have been the best financial decision for me. I had stopped to see the Jeep on an impulse and hadn't even run the numbers yet, which I should have done first.
When I admitted that it would be too expensive for my budget Brandon was lovely - he did not push or badger, he acknowledged and accepted that I would not be able to buy, and still offered for my partner and I to come back in if we had any further questions. I respectfully declined as I didn't want to take up his time when he could potentially be working with someone in the position to make a purchase, but the offer was greatly appreciated. I was very much pro-Jeep and my partner had hesitations, and Brandon was still willing to discuss the vehicle and finer details with him to help us know what to look for in the future, knowing that this particular sale wouldn't be happening.
The fact that Brandon was willing to go above and beyond and still talk with us knowing it wouldn't end in a sale speaks volumes - I've had a few dealership experiences and once they realize you're not ready or able to buy right away, they often shut down and stop being helpful. I appreciated Brandon's commitment to customer service even knowing that I now wouldn't be able to buy, and when I am ready to make the switch in the future he's the salesperson I'll be looking for. He was lovely, patient, knowledgeable, and great to get along with. He's a rare gem among car salesmen - the kind of guy that you'll enjoy the process with, and you don't feel like he's taking you for a ride (except for the test drive, of course!).response / report this review -
15 June 2017
I recently brought my Nissan Frontier to Nanaimo Nissan and was told after not one, but two scans of my vehicle that they couldn't find the issue and had never heard of this problem before, even though people on different forums described the very same thing I was experiencing. ABS, VDC and SLIP lights coming up on dashboard, and abs was kicking in even when lightly braking. I was told that it "might be" the ABS actuator and that I would have to pay $2,100.00 for the part up front on top of labor, and if it wasn't the problem, I would not be issued a refund. Needless to say I didn't buy this maybe fix-it part. I went to a local mechanic in Port Alberni (G.D. Auto) and they fixed it, plus did my regular maintenance for under $300. These guys are brilliant. I would highly recommend. I've tried to speak with the service manager of N. Nissan all day and he hasn't returned my calls. Not very professional in my opinion. If I could post this with no stars I would.
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19 March 2017
Save for a few, much of the staff is some of the worst I've seen. And that "manager" had me waiting for hours.
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20 February 2017
We recently bought a car at Nissan of Nanaimo. Exceptional service has been provided. The dealership staff followed all our needs and performed very well. Special thanks to Brylan whose professional customer oriented attitude was outstanding. We highly recommend the dealership for everyone.
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18 February 2017
Good friendly staff, good service for our vehicle, free car washes
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09 February 2017
Had a very pleasurable experience purchasing my vehicle from Nissan of Nanaimo. The staff was exceptionally customer orientated and friendly (unlike other dealerships), they are great people to deal with.
My salesperson was Paul Lacroix, he was very knowledgeable and caring, he took care of the process from the beginning to the end, and made the transaction very smooth and effortless.
Will highly recommend this place.response / report this review -
24 December 2016
I dealt mainly through email with Shawn and he was very responsive. I gave him a list and a budget and he found exactly what we needed. I only had to make one trip and left with a vehicle. Thanks to Shawn and staff for a pleasurable experience!
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