Name: NCIX
Address: 20125 64 Ave #104, Langley, BC V2Y 1M9, Canada, CA
Telephone: +1 604-514-5700

NCIX is an electronics store, located at 20125 64 Ave #104, Langley, BC V2Y 1M9, Canada. They can be contacted via phone at +1 604-514-5700, visit their website www.ncix.com for more detailed information.

Location :

20125 64 Ave #104, Langley, BC V2Y 1M9

Contacts :

Added by Jopie, at 09 March 2017

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Anonymous

18 November 2017

Had great experience for years until my most recent order. Website showed in-stock items but I was weeks later most items had an indefinite back-order(On an I5-7600K Kaby Lake chipset really?). I asked for a refund, and two weeks later I still dont have it. I've emailed, I've used the websites internal message system, and I've called repeatedly(with never anyone answering).Not sure what happened to your customer service NCIX, but you've lost a loyal customer.
Anonymous

05 October 2017

Was recommended to get a gaming PC built here. After putting it together for the price I wanted I paid and was then told It would take about 2 weeks to build, which I found high but bit my tongue.

Over two weeks later without hearing a word from NCIX I tried to phone and inquire where my PC was at. Two 20 minute calls where I was put on hold and I still couldn't get an answer as no one picked up. Still waiting on my PC as of now.

Staff was friendly in store, but be prepared for LONG waits on whatever you buy that isn't immediately in stock, and for a hair-pulling experience trying to get in contact with anyone there. Won't shop there again.
Anonymous

22 September 2017

No stock
No one answering the phones
No service.
The guy there insisted my pc motherboard would not run 4k on my tv and tried selling me $800 new gear.
I was only wanting the 1050 video card and even after showing my computer he said impossible.
Next day I went into Mike's computer shop walked out with the correct video card they had in stock and it runs great.
NCIX was fabulous to shop at but I'm guessing their days are numbered with service like this.
Too bad.
Anonymous

28 June 2017

It can sometimes (not often) be kind of difficult to get a hold of someone sometimes, but when you do have a chance to speak to someone, it's totally worth it. Brandon and David are a huge help. They know EVERYTHING and are able to provide awesome service. Staff overall is very friendly. They greet you as you come in, and wish you well as you leave. Looking forward to shopping here in the future.
Anonymous

23 June 2017

Great Experience here at NCIX Langley. Staff is friendly, extremely well versed in electronics knowledge. Even if they do not have something available in stock in their catalogue, they always have great suggestions. Highly recommend Davinder at the sales desk, and Brendan at the Service station.
Anonymous

16 June 2017

I called in to find an adapter for my HDMI cable and the staff member was very knowledgeable. He put the item on hold for me over the phone. When I arrived in store, he asked me further questions to determine exactly what I was going to use the adapter for. He helped me find a more appropriate adapter for my situation and the item was half the price of the item I originally thought I needed. I appreciated that the staff member went above and beyond to ensure that I had the right item. It worked perfectly, and I would definitely recommend this location as the staff was very friendly and helpful. Thanks :)
Anonymous

03 May 2017

bad attitude all around. lack of stock on hand is disappointing. would recommend going to a different location

manger called and apologized for the poor experience. he clearly cares about customer service. would mention his name but nobody there wears a name badge so I don't know who he was.
Anonymous

13 April 2017

Extremely helpful staff. Very Friendly and patient. Would recommend this store over other electronic retailers. Special thanks to Davinder who answered all my questions with ease.
Anonymous

13 April 2017

Good deals and friendly staff but both times I've ordered parts they've been extremely late.
Anonymous

23 March 2017

My husband and I went to the Langley location specifically for the Lenova all in one computer. Even though, there were none on display was wanting to purchase one. After a few moments I was asked if needed assistance. No smiles, very unfriendly. Told him what I wanted was online for $1199. He brought up, and showed price of $1499. He told me it must have been a limited time sale. No offer to honour it.
We went to Best Buy. I wanted to compare specs so I brought up on my phone. The computer showed the price of $1199.
We went back to NCIX. My husband refused to come in, due to the first time experience.
I went to a different representative. She was not much friendlier. When I showed her the price on my phone she said that mobile can be different but she will honour the price. She said it would be here Friday and there are no returns. The way she said it was like she did not wish for me to purchase, so I left.
Very disappointed as it was the computer I had wanted to purchase, but with the representative's attitude I could not.
Anonymous

16 March 2017

I had visited another computer store in Richmond to look at computers - they gave me a very competitive price on the computer I decided on but I wasn't ready to buy. Two days later after some research I was sure that it was the right computer, but I live in Langley and did not want to drive back to Richmond. I looked up the same computer on NCIX's website - called in and talked to Brett. He was able to price match for me and save me the drive. In total I spent about 10 minutes of my life ordering and then picking up the computer. I did have to wait one day for him to bring in from the warehouse, which was fine. Great customer service all the way around and I love my new Zenbook!! Thank you Brett!!