Name: Simply Computing
Address: 1690 W Broadway, Vancouver, BC V6J 1X6, Canada, CA
Telephone: +1 604-714-1450

Simply Computing is an electronics store, located at 1690 W Broadway, Vancouver, BC V6J 1X6, Canada. They can be contacted via phone at +1 604-714-1450, visit their website www.simply.ca for more detailed information.

Location :

1690 W Broadway, Vancouver, BC V6J 1X6

Contacts :

Added by Jopie, at 13 November 2016

Monday 9:30 AM – 6:00 PM
Tuesday 9:30 AM – 6:00 PM
Wednesday 9:30 AM – 6:00 PM
Thursday 9:30 AM – 6:00 PM
Friday 9:30 AM – 6:00 PM
Saturday 9:30 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

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Anonymous

14 December 2017

Free diagnostic test for my MacBook, I saw good deals while I was there
Anonymous

19 November 2017

Thanks staff at Simply Computing are friendly and knowledgeable. Shout out to Max for the excellent service. Would recommend Simply Computing to anyone who needs help with their Mac.
Anonymous

07 November 2017

I would like to voice my heart felt thank you to Simply. I have a law firm which uses their tech services and ongoing maintenance. No matter how urgent a matter is, simply tends to it immediately and ensures that we are always protected and happy with their services. I couldn't ask for a more reliable company. Thank you so much!
Anonymous

22 October 2017

Taken my MacBook here several times and always received great service.
Anonymous

06 September 2017

The customer service I received here has been amazing every time I visit. Staff are friendly, knowledgable, approachable and not pushy. The gentleman in repairs went the extra mile in diagnosing my computer and helping me assess whether it was worth it for me to repair it. The young Irish salesman Anthony took extreme care and answered all of my questions. I really appreciated this team's patience and care. Was happy to give them my business and will again.
Anonymous

26 August 2017

0-10 expirence if you have to deal with an Apple retailer I would advice driving to Apple Store in Vancouver
Anonymous

06 August 2017

need repairs on your mac computer? go to apple directly!

i had an emergency (my computer was restarting on a loop) so i booked the first available appointment on the apple website (via my ipad) and ran over there with my macbook pro 17.

first, they charged me to do the diagnosis, $55 with taxes.
apple does not charge. not ever.
(something reconfirmed when i took it there after)

when the technician called me with the bad news, three days later, he offered zero solution, other than "we can help you get another one." (fyi, my computer was designated "vintage" less than six months ago -- meaning they stopped making parts for it, so authorized repair shops are no longer authorized to repair those machines)

i know there are other possible solutions to save a computer, with third parties, but he offered none. whatever i did suggest, he said "no" to it, "not possible" (which at this point i know is untrue). "but the good news is your data is intact" (i already knew my hard drive was healthy, but thanks)

i don't know about you, but when you have a $4K machine that is just over 5 years old, the last of its kind no less (17") you kinda want to hold on to it.

so i booked another appointment, at apple this time. and there, i was able to have a much needed conversation for some possible solutions. the technician at the genius bar was super honest with me. he made some valid points, offered some advices, and even recommended a third party option. he also gave me some pricing on what the parts and labor would have cost (if they were still available), so i wouldn't get ripped off. he was super helpful. which is a lot more than i can say from my experience at simply computing.

in summary, they may be good at fixing computers (they are after all an "apple authorized" shop) but as for the rest, they were pretty useless. my feeling is that they were more keen on selling me something else than saving my precious computer.

___
i will add that after i ran over there to get help in stopping the restart loop my computer was on, i was going to take it to apple. the girl who served me tried to deter me in doing so, by insisting that apple could take up to two weeks (which has never been my experience). in any case i caved in and left my computer with them, and that's where i would have saved the $55 charge.

___
(update 7/22/2017)
one less computer in the dumpster!
i am very happy to report that my computer has been saved (at the third party option recommended at the genius bar) and is now fixed and in working order. to know more, please check my other reviews! :)
Anonymous

29 July 2017

Great service and super helpful team! Shayden was essentially my saviour and had my computer back and running in no time after some issues with a software update!
Anonymous

10 June 2017

Decent service, good products in stock that are harder to find in kelowna.
Anonymous

12 March 2017

Pick up the phone! I called them when I was in the store to see why they never answer, RINGER WAS OFF! That to me is ignorant so I walked out and took my business elsewhere.
Anonymous

08 February 2017

Nice place you can get what you looking for in technology field.
Anonymous

24 January 2017

Grab a number as soon as you walk in..don't wander looking for someone to help you. These guys know apple stuff inside out. The four stars is because the front line staff is quite disconnected from the back end staff..not knowing work loads and such.
Anonymous

17 January 2017

Shayden at Simply Computing, located on West Broadway, is one of the best and kind hearted individuals that I have met up to date. He has taken the time, skills, and information to ensure that I had the most pleasant experience, a client can have. I was looking to trade in a older MacBook Pro to upgrade to a new one and he took all of the time and resources available to ensure I had all of the information available to make the right decision.

After the sale was complete, he stayed in touch and followed up to ensure I had understood everything in terms of my financing options.
All in all, Shayden, you have provided the best service a person can ask for, especially when an important purchase such as this. I would recommend you to all of my friends and family members to go and see you at Simply Computing if they are looking for the best service and devices available. Thank you, again.
Anonymous

20 November 2016

I've had some really good experiences here. My latest was today when I "lost" all contact info on my iphone (not properly backed up). The employee who helped me (Paddy) was determined and left no stone unturned. The problem was not an easy to solve and while he ultimately was able to fix it, it took a lot of creativity and patience to do so at a really reasonable price. All I can say is "thank you"--I'm glad you guys are close to my neighborhood.