Overall review was good. There was an issue at a different hotel and they were very fast to get us a room at the Marriott. The room was clean and it smelled very nice.
Hotel was beautiful! The lobby bar staff and front desk clerks were friendly and professional. The conference rooms were perfect for our event when we launched our company into this country this weekend! Our room was perfect for what we needed but there was a lot of confusion for other people we stayed with. A lot of requests for 2 beds or couches and cots were unobtainable.
The lobby staff were also over prepared for us when we had walk in the rain. They provided a bunch of large umbrellas to help keep us dry!
Nice lobby with clean rooms. The rooms are somewhat dated but the beds are very comfortable. Friendly, courteous staff throughout hotel. Attended a venue in the conference center and the food was amazing. Would recommend this hotel.
Modern lobby and lounge/food services with a very good breakfast buffet. Our room was comfortable with typical Marriott facilities, but somewhat tired decor and carpet. Business lounge was nice but no evening snacks (cheese, crackers, nuts etc.) unless you like candy and a sweet.
Fantastic venue! Great food! Great service! Very clean and modern! 10/10 would love to go there again!
This hotel never ceases to amaze me. The renovations are going great. The hotel cleaning staff, front desk and every other employee continually shine as hospitality leaders.
This is a great hotel located conveniently near Toronto Pearson Airport (YYZ). They have a nice lounge right in the lobby. The rooms are modern and there are plenty of plug-ins to charge your electronic devices. Definitely recommend!!
A bit of an older hotel with a recently renovated lobby restaurant, and bar. I've stayed a few times. Typically for only a night at a time. The restaurant has a food range of options that are well prepared and the staff is always very friendly.
I'm a Marriott Platnium member. This hotel is one of the WORST Marriott's I've ever stayed. Air Conditioners are old and rooms are hot (I checked more than one-needed a fan to be comfortable). Elevators don't work properly (one of three continually broken). No room on bathroom counter. Room has old smell to it. Never again. Enjoy the view from your dirty window.
I was there for a conference over a 2 day period. The staff that we had as servers for the conference meals were great and the staff at the restaurant were great but what ruined mine and my friends experience was the front desk staff. When you came to check in and out they were rude, pushy and just plain mean. You felt like it was such a big inconvenience being there and checking in, let alone the face that most of us weren't suppose to be paying for our rooms, but they were suppose to be billed to our offices back home. I was really lucky when I checked in because I got a girl named Linda who helped me but my friends standing right beside me and behind weren't so lucky. I couldn't believe the difference in staff quality on that shift (and Linda's name tag said 'in training'). At check out I wasn't so lucky and got one of the older ladies and again witnessed more problems. The room was fine. Dinner at the restaurant was great. Definitly recommend the need tacos.
Had a very pleasant stay. Staff were very helpful and nice to deal with. Room was clean and spacious. Would stay again.
Was at the hotel for a trade show food, drink and venue was great. Primary hotel was under construction but they did a good job of boxing it in.
Our Favorite Hotel when we fly out of Toronto.Free Parking for the week's vacation. Cheaper to get the hotel with free parking than to pay for parking at the 'Park'n'Fly'. Has been our "go to" place for several years. Good beds, great staff. They are currently renovating the Restaurant
Staff is very friendly here. It's currently under renovation until mid 2017 and there's a fair bit of noise. The restaurant is also reduced. But they offer 20% off room service in lieu! Rooms are nice. Beds are very cozy.
Really disappointed with this hotel. We recently hosted a weeklong meeting there in which our attendees booked over 50 rooms each night. I had talked to the meeting coordinator about splitting the rewards with myself and my co-worker so that I could get my gold status back. She made a copy of my card and said she would take care of it. A couple of weeks later after going back and checking I found that she didn't split the points, but instead awarded all of them to my co-worker. I really can't stand people that don't do what they say they are going to do. I expect way more out of the Marriott. This hotel is a poor representation of the brand. I hope they hire better in the future.