I was at a Health and Safety training course at the Burlington Holiday Inn and I really enjoyed the three days I spent there. The course was excellent, and the people working at the Holiday Inn were awesome! Great customer service!
We recently visited the Holiday Inn in Burlington to use their conference rooms. We used the Halton room and the Cabinet room. Both were stocked with plenty of drinking water, supplies and seats to make the meeting comfortable. The staff were friendly and the food was great. Would use them again!
Thank-you to Kim and her team for a flawless stay over the past weekend for my daughters 12th Birthday. Kim was so helpful and kind, taking me to tour the rooms to find the right configuration for my group size. On the day of we were able to check in an hour early which is always a bonus. We loved the huge pool, hot tub and open area for everyone to hang out in. The hotel was very family and child friendly while still remaining professional. The breakfast buffet was a great value in the morning!
Worst hotel I have ever stayed at. Kids ran wild, pool was full of kids which is great, but the hot tub had so many kids playing in it it over flowed many times and was spraying water all over the stuff in chairs. Wrecked a pair if shoes. Common area was filled with garbage bags of stuff and people's leftover food and you couldn't use any of the pool or air hockey tables in the courtyard. People were drunk and loud in the courtyard until 1 am, and throughout all of this we were told there is nothing they can do, and this is what it's like when a hotel is fully booked. We stay at fully booked hotels for tournaments on a regular basis, never have I seen anything like this. They did nothing to control the guests. We are leaving a day early and will stay elsewhere tonight.
The staff was so friendly. The pool area was fantastic, the hot tub was HOT and the sauna was nice. The pool had long opening hours. Everything was clean.
My fiance thought the carpets in the hallway look like a turtle neck from the 70s but I liked it!
Highly recommend.
A wonderful hotel at a great price. Perfect for bikingjust the right distance from Toronto and the Falls. Staff were very helpful and offered maps and allowed early check-in. Fantastic experience.
I am a regular guest to holiday inn express. this hotel is your basic holiday inn. service is always great. first time having to sleep on the fold away sofa. it was not made. i asked guest service for extra blankets and received a pillow with no pillow case and a ripped up fleece blanket. for the $200 i paid my expectations were not met. don't expect to return here again though.
Enjoyed our stay here while visiting for a wedding in town. It was easy to find. Front desk staff was friendly and made check in and check out quick and easy. Our room was on the third floor and it was clean and quiet.
Holiday Inn is always great, but upon arriving at the hotel, the power went out for 5 hours. No hot water, no fridge, no A/C. No compensation either even though we're paying $100+ a night. Daytime Staff was very friendly, but night time staff seemed like they didn't care. Kids in the atrium were extremely loud at 1AM, and asked the front desk to do something about it, but they never did. Pool was huge and deep and there was a nice sauna. Basketball court was weak. Plenty of parking. If you want to stay at a Holiday Inn in the next few weeks, go to the Oakville one. Overall great hotel, but you don't want a room next to the atrium, and they are having construction so power will go out.
Rooms were clean, staff very friendly and kind. Hotel was clean. They let us stay till 1 to check out instead of 12.
Breakfast options very weak, only thing I would recommend they improve on because everything else is amazing
I would definitely book this hotel again and would recommend it to others!
Thank you so much staff of holiday inn!
Was a patron of the Easter Sunday brunch. The dining area was festive with lots of natural light. The staff was incredibly friendly and personable. The food was a bit pricey for the quality but was acceptable for the holidays.
Had a wonder event here. About 200 people and it was well organized. Loved the spread with awsome beef roast for dinner.
Comfortable clean room & pool was very clean. My friend loved the scrabbled eggs. I loved that there were several juoces to choose from at breakfast.
This place is terrible if you plan on going to bed early with little kids. The indoor public play ground is out of control with loud music and kids screaming until 11 pm.
I never experience a such a disaster in my life.
I would never return to this holiday inn period.
I often meet clients and business colleges at the restaurant inside the Holiday Inn in Burlington. It is a wonderful setting, casual yet classy, the atmosphere is relaxed and the staff is always courteous and attentive. I will continue to enjoy the Holiday in the future.