So happy to have this shop in my neighbourhood! Incredible customer service and very trustworthy staff with terrific product knowledge. Bring your car here! I couldn't be more satisfied with this place.
Excellent service, I thought that my battery was toast. They put it through the tests and determined that it was fine, in fact, it was pretty new still. He showed me how to tell the age from the codes. He could have just said that it was toast and made a sale, but chose to be honest a rare thing these days. Also, I have never seen a warranty so good. It beats all the big box stores!
Absolutely TOP-NOTCH customer service. After buying a battery 3 years ago from these guys, today I came in with a loose connection that due to OEM/aftermarket incompatibilities could not be fixed, left with a newer model battery that solved all my problems. These guys get it, and by it I mean all my repeat business and as many referrals and recommendations as I can give out
I like the new location: clean and spacious. Battery installed fast and at a good price. No hassle when asking for a quick diagnosis. Thank you Jesse.
I phoned ahead to make sure I didn't need an appointment and that the battery I was sure I would need was in stock! On arrival I met Jesse who said he would just check my old battery first, which he did!
He explained what he was doing and why. After cleaning the contacts and tightening up a couple of things, he assured me my battery would probably last me a couple more years. The car started perfectly. Jesse then told me there was no charge! Of course I was delighted. Jesse was personable, knowledgeable and professional! I will definitely return to Edmonds Batteries when this one bites the dust! Great to see good service is not dead! Thanks Jesse!
Great experience all around. Fast and super helpful.
Great service, great price, knowledgeable, friendly, fast
Solid service and products
Really good service No just money grabbers
Needed a new battery for my truck, they had the batteries switched and paid for within minutes. Really good customer service
Emailed them, and they had my battery in stock, and got price. Drove by a couple days later and got the exact perfect battery I needed, it was identical to my stock battery, at the price I was quoted. They checked the battery in front of me to show me it was in excellent condition, capped it off, and I was happily on my way. Over a year later, I finally put the battery in my truck (my current batt was dieing, not dead till a few days ago) and everything works like brand new. I would drive far out of my way to do business with them again.
First of all, I called ahead of time to make sure they had a battery I needed. The person on the phone was wonderful he informed me they did have the battery. Upon going to the store I walked in and there was no staff to be seen or heard of. I waited 10 minutes and finally a very slow moving employed informed me without even looking that
"no, they did not have the battery" even though, I had just called that morning and I was informed they did. He suggested I just buy a battery charger, so I grabbed one off the shelf. He told me I would have to wait because he was doing an instal. So I waited at the front desk. All I wanted to do was pay for the charger and go, after waiting for another 15min at which time the employee still did not return, so I never got the battery charger and I wasted my time even going there in the first place. I think they need to re-evaluate who they hire for customer service and what kind of service they want their customers to experience.