Name: Jim Pattison Volvo of Surrey
Address: North Surrey Auto Mall, 15393 Guildford Drive, Surrey, BC V3R 0H9, Canada, CA
Telephone: +1 877-213-5474

Jim Pattison Volvo of Surrey is a car dealer, located at North Surrey Auto Mall, 15393 Guildford Drive, Surrey, BC V3R 0H9, Canada. They can be contacted via phone at +1 877-213-5474, visit their website www.jpvolvoofsurrey.com for more detailed information.

Location :

North Surrey Auto Mall, 15393 Guildford Drive, Surrey, BC V3R 0H9

Contacts :

Added by Jopie, at 18 September 2016

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

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Carmen Deng

10 November 2017

Service staffs are polite, professional. Especially thanks to Daniel, who help me to do all my translations to Mandarin. And it would be great if I could make appointment by Wechat.
MENGZHANG ZHU

10 November 2017

Service staff are professional and nice, helped on details and ensure I could understand of every item listed on paper.

Sales Danile did a great job and transfered into Mandarin for me. Great aptitude! Definitly will recommend to friends want to buy a car.
Nathan Peardon

04 November 2017

I Ordered a couple parts that were supposed to be delivered on a Wen now because of a shipping issue on their end and because of them using a courier instead of delivering the parts themselves I wont see the parts till monday.sometime! Ordered and have been speaking to Bruce in parts and he really seemed to not care. Apparently this just happens!
Samuel Varghese

25 October 2017

Had great customer service experience with Jim-Pattison Surrey Dealer. Peter was my sales guy and he ensured that quality of service was provided. Thank you !!!
Jacob Cowan

03 October 2017

The staff I dealt with were friendly and professional, however I would never recommend using their mechanical services. I brought in a vehicle that I had just bought for $1900, a 2001 Volvo V40, to have the check engine light problem dealt with. I had their assurances before hand that they would fix the issue. Instead, I received a quote for $5000 in repairs, only about $300 of which were related to the check engine light, which had not been repaired. I told them not to do anything and drove it away. I priced out the parts myself and have since done $4000 worth of the work for under $600, including $250 I gave a mechanic to replace the catalytic converter. The catalytic converter cost me $220 new. So for $450 I did a portion of the work that they had quoted me $1700. I understand that they are used to working on new vehicles and probably only use OEM parts, but this discrepancy is remarkable. I still need to replace the camshaft and crankshaft seals. They quoted me $1300 for this. I'm looking at Volvo mechanics that are not affiliated with a dealer to complete this job. I see why people call dealerships "stealerships". They only got 2 stars instead of 1 because the staff really was friendly and professional.
Louis French Los

01 August 2017

Great experience buying a pre-owned car from these guys!!
Gayle Way

12 July 2017

My standard poodle, Bella, and I found the service at Surrey Volvo to be outstanding when we went there looking for a vehicle which would suit Bellas needs for a cargo area and my need for all the bells and whistles including driver assist. We really liked Peter Sakamoto whom we found to be pleasant, informative, gracious and helpful. With his help we picked out the ideal V 60 cross country sportswagon
which we are thoroughly enjoying. Many thanks to
Surrey Volvo for helping to make our car purchase a pleasure rather than a stress! Gayle Way. Ocean Park.
Zhongquan Yu

25 June 2017

Bought a brand new xc90 t8 from Sales named Daniel Qiao. Best experience ever, the whole deal went smooth and hassel free. Very satisfy with it. Will come back again once the new xc60 come out, WIFE need a SAFE car. 😄
Cui Jennie

22 June 2017

One year ago I bought a new car Volvo XC60 here, one month ago I just have a regular service on my car, I asked for add a Tire Pressure Monitor on my car, the service sales told me that I already have, after that we went to banff, the tire is broken even without any warning or sign on panel, the tire is flying out, we are lucky to stop the car properly. After we back, I came to service to asked about why one year new car can tire broken like that, the general manager and sales guy even don't feel pity on this and told me I'm not a experienced driver, (I'm driving for 16 years)if I'm experienced, I should stop car when it's on low pressure!!! I'm really feel bad on their service ability and their attitude!we will buy another car, but definitely not in here again!
Jessica Jiang

07 April 2017

I went into JP Volvo of Surrey to look at their used car stock. Peter was very understanding of my needs and budget. He was always prompt with follow-ups and was willing to go the extra mile by working by my schedule, even if it meant coming in on his day off. I could not have asked for better customer service. If you're looking for a new car I would definitely recommend going to Peter.
Farah Steen

20 March 2017

The best way to honor this dealership and Joseph Daou, is to share a great experience I had with Joseph Daou the GM of Volvo Surrey. Here is an example of personal service I received last December:

During the month of December while I was going through chemotherapy, & my car didn't start. Oh my.. I was so upset. as I had chemo the following Friday at 7am! Already, I was worrying about the flurries that were to fall, but I thought, its good to have a "Volvo", we'll be fine. But, now the car was dead.

I called the dealer in N. Van, as we had the car serviced prior to my chemo so we would have a "smooth" ride, and no worries during this difficult time. They (Clint) reacted very quickly, and in 15 min there was a tow truck at our door. I then realized the car would go in the opposite direction to Volvo Surrey, who is actually closer. My service guy isn't there. Regardless, we are car-less, as we just took my husband’s truck off the road for the winter. I then found out that the GM of Surrey is "our guy, Joseph Daou", that we have purchased 3 previous Volvos from. The tow truck driver just wanted to "boost" the car, and I was concerned, as was Volvo, that it was just not the battery. So, Joseph jumped into gear when I called. I was so upset, and explained to him the need of our vehicle. He was truly amazing, and brought customer service to the next level, and humanity also. He had a brand new car waiting for my husband when he arrived with the tow truck. Joseph arranged for someone to bring back our car when it was ready, and take back their Volvo. Our car was returned after some major checking, and of course is perfect now.

We change our car every three years, and I think Joseph will be top of the list. Its not about the car, its how they reacted. If you expect a high level of service from your dealer, these folks should be on top of the list! We will be purchasing our next Volvo in July!
Amar Gill

19 March 2017

Pretty impressed with the customer service and parts prices, never have I seen dealership OEM parts for less than I can find online. Will definitely be my goto for quality, genuine Volvo parts.
Hasmukh Patel

14 January 2017

What a horrible experience go there yesterday to look at the new XC90 round 3pm. Not one person came out to greet us or help us walked around looked at a couple of suvs on our own and then left me and my dad were jus shocked that no one helped even though some staff saw us. Will not buy or go there again made us feel unimportant.
V Jackson

28 November 2016

Randomly popped into the Jim Pattison Volvo of Surrey to ask for help fixing the radio of our 1996 Volvo wagon. The two fellows in the Parts Department were very friendly & knowledgable. We really appreciated their complementary and quick help.
Evelyn Loo

25 September 2016

My spouse and I bought a used Mercedes Benz c230. The service was great and the negotiations we're painless. There we're some minor issues with the car, such as the the turn signal stalk not working properly, etc. The staff at Jim Pattison Volvo very graciously made all necessary repairs. Very happy and would not hesitate to recommend them to friend and family.