About
Location :
Added by Jopie, at 13 August 2016
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday 12:00 – 4:00 PM
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12 Reviews
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05 October 2017
No service at all.
Register for a credit card and deliver to branch, no body call me for pick up and the card got return to the main bank because I don't know it was being delivered.
Open an smart account, the financial rep. gave wrong info for getting the $300 cash
Call CIBC ask for the financial rep and never return the phone call.response / report this review -
24 September 2017
I made a appointment to talk about banking , was passed on to another fella. The fella that helped was very unprofessional look like he was swimming in his suit. He did not provide any help.
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17 September 2017
Worst experience ever! Tellers are not nice to talk. An advisor who had Indian accent was too rude not to listen customer's request. Seemed to be a racial discriminator. I'll never go there again.
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26 July 2017
Like others have said the lineups are long and 2 tellers are open. Business banking closes at 3:00 PM!!!! Really??? There can be 6 or more people in line and the wait is lengthy, but others tellers are sitting there doing other things and can't open. This is the only CIBC branch in this area, which is large. Cloverdale branch is terrible now, totally ATM and online, no tellers. Not sure what CIBC is thinking but if you are not a customer of this bank you would be wise to go to the other banks which offer great customer service. Personally if it wasn't such a hassle to move a business account we would be long gone. The absolute worst customer service.
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08 July 2017
There has to be a reason they can't get staff to work here! Terrible wait times. Commercial teller closed on a Friday after a long weekend! Ridiculous!
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04 July 2017
This place is the absolute worst! Rude and aggressive staff! All i ever do is pay my line of credit but i need ID and a song and dance to do so. Even then i have been turned away because the teller didnt like how in 10 years i of opening the account my name changed because i got married I can understand withdrawing money but to be turned away for trying to pay?
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19 June 2017
Seriously I don't know why I continue to use CIBC. They never have more then one or two teller's working. This is the number one complaint I read on Google maps for every CIBC branch. It's the same problem here. Its clear CIBC does not care about the level of customer service.
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14 April 2017
Not enough tellers 20 minutes or longer wait.
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12 April 2017
Not enough tellers. Here at 9:45 am with 8 people in line. Wait time over 25 minutes for 1 teller. Reason given is they are open until 6 pm today and so because of the extra shifts they only have more staff come in at 11. Not acceptable.
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16 February 2017
Super slow service. Get more people on tills when there are huge lines
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02 December 2016
Conor is the man. Very helpful. Love this branch!
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20 August 2016
Didn't have a good experience here.
I've been with cibc for years and had a run in with some very rude staff.
They also refused to help with any account type changes unless I closed and opened a new account with their branch.
I called cibc on the phone and the changes were made in almost no time at all.response / report this review
