About
Location :
Added by Jopie, at 31 January 2017
Opening Hours
- Monday 9:00 AM – 8:30 PM
- Tuesday 9:00 AM – 8:30 PM
- Wednesday 9:00 AM – 8:30 PM
- Thursday 9:00 AM – 8:30 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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15 Reviews
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01 December 2017
My experience with Kyle has been great! He worked to make everything straight forward and seamless. The best part was he didn't push us into anything. I highly recommend him as your go to for anything BMW related. Kyle has found himself a client for life!
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27 November 2017
A great first time service experience with Mini Oakville when we brought our Mini Countryman for its first time service plus getting its winter tires. The service staff were so friendly and courteous making sure that we were comfortable with coffee and great massage chairs!
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30 October 2017
I was in the market for a new SUV and had the pleasure of meeting Lee Andrew's, my salesman. I liked the process from beginning to end. He listened very well and was not high pressure at all. I told him that connecting my Pixel phone to the car's system was a must and that it had to be able to read me my texts and have capability to send texts (and there's no way I'd change to an iPhone to make that happen) He ensured that after my test drive, when I got back to their showroom, Robert, their tech genius was waiting to show me exactly how to do that. I have since picked up my ordered car, the X5 with the sport package, and I love it. The appearance is even better inside than out. It drives like a dream (I was worried how it would drive because I've already put my winter tires on (Oct end)). I love the lane assist feature but one of the best features really, are the front seats. I prefer to sit up pretty straight, but the headrest then on many cars, tends to push my head forward. The sport's package isn't just cooler looking, it gives you a seat that reclines as normal but then also has controls to move just the top half of the seat, in addition to a head rest with electronic adjustments for raising and lowering it. Both Lee and Robert are very knowledgeable about their cars which made the whole experience great!
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28 October 2017
Originally went to a corp. BMW store and quickly realized they didn't need my business. No follow up at all! Then I went to Budd's! Talked to Leslie Livingstone, she provided me with the BMW experience that I expected. I had some technical questions that she couldn't answer and when we met again she had all the info that I was looking for. I was impressed that she cared to take the time to find out. Very professional from the start to the end. Excellent communication and response every step of the way. Would definitely go back again!
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19 October 2017
Have had my car from Budds for over 3 months and have yet to be provided my ownership for this vehicle; I kid you not. This has gotten "lost in the mail" on 3 occasions. This is clearly out of bounds from a risk/compliance perspective as it should have been in the glove compartment upon vehicle delivery to me. Not a priority for this dealership as paperwork is signed.
Salesperson Leslie was knowledgeable, helpful, and responsive - kudos to her.
Car was delivered after a rush detailing job - you can get this done better for $30 at Denny's car wash down the road.response / report this review -
23 August 2017
Another great experience at Budds BMW. I blew a tire and went in without an appointment. They provided a loaner and got me on the road in minutes. Tire was fixed and other service was completed and all looked after overnight. Tristan is service was a pleasure to deal with. Makes the experience enjoyable.
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29 July 2017
Seriously looking for a car. Stopped at the dilership with no preset appointment. Asked for a sales person. Waited for 15-20 min. Nobody is available. Looked around and noticed only one customer talking to a consultant. A few others talked to each other, but would not accept a walk in customer. Big difference with Budd's BMW.
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26 July 2017
I have been dealing with Rich Acosta in Budd's sales division for over 2 years now. He is second to none when it comes to ensuring that I am happy with my purchase. Thank you for following up with me quarterly to see if I am still enjoying my 428 Gran Coupe, which I am!
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22 July 2017
I have been a customer of Budds' BMW for several years now and my experience with all of their staff is nothing short of amazing each time. I would like to single out Rich Acosta who has been my go-to sales representative from the beginning. He truly cares for his clientele and will go above and beyond to meet your needs and expectations. His level of professionalism and knowledge is unmatchable!
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21 July 2017
My husband and I have never been so disgusted with quality of service in our lives. BUDD should be ashamed with the people he employs to represent his name. If we could put 0 stars we would. In the beginning the original rep. was never there for the sale, but passed it along to another who only shook his head and smiled, as well with the business rep who provided bells and whistles but once you sign that dotted line they couldn't care less about you or their integrity; they failed to uphold to the all the agreed work that was to be done prior to pick up. We gave them the benefit of the doubt and agreed to drop off the vehicle a second time, to find out they again did nothing to the vehicle or leave the promised murchandise. When looking for our sales representative or business manager no one magically couldn't be found and no one would assist with our concerns. In summary we would not recommend this dealership to anyone. They over promise and under deliver. They have No integrity.
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06 April 2017
I keep telling my mom i'm pretty sure this place is scamming her because I swear to God, she has taken her 5 year old BMW in to this place to get it serviced so many times and everytime we get the car back, it works great for like 2 weeks and then it breaks and is worse then before we took it in. We take it in for one issue, it comes back with 3 more. She's literally spent over thousands of dollars so far in the past 5 FREAKING MONTHS because all these warning lights keep randomly coming on in the car, something keeps breaking down, and then we take it in for a single issue and they come back with an enormous list of issues that rack up thousands of dollars in costs. Have inquired about this place to other people and they claim this place is notorious for poor service like this - apparently people's cars come back worse. Was talking to a friend about it and he goes "Is it it Budd's"? I said yea, and he laughed and went "i'm not surprised". Finally convinced my mom to check out my friend's auto mechanic, so let's see if those same unfortunate "coincidences" happen. This car is not that old. We do not drive recklessly. They always, ALWAYS, have these HUGE list of problems that cost thousands and thousands of dollars in repairs with this flipping car. Maybe once or twice I couldve brushed it off as coincidence, but seriously people we have had to go get this car taken in about 5 times in the past 5 months. We took it in because the engine light came on - two weeks later the car stalled while I was at an intersection, like WTH. Something smells fishy. It has gotten to the point that my mother is considering buying a new car because 'all these repair costs are adding up to the cost of a new car'. SHE BOUGHT THIS CAR BRAND NEW FIVE FREAKING YEARS AGO. This place is a SCAM. Scrolling down you can see people have had the same experiences - "brought my car in for a simple repair now they're calling me telling me I need a bunch more repairs then I actually really need."
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03 April 2017
I purchased a car here recently and I must say it was an amazing experience. I'm not sure how other car salesmen are but this one by the name of "Selman" was just absolutely awesome. I definitely recommend Mr. Selman to anyone who is looking to trade their car in for a BMW.
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17 March 2017
I purchased my first BMW from Budds 2 years ago. The sales staff were excellent, and the overall experience was very positive. Recently I was involved in a mild collision (me vs curb curb won), as a result I required work done on my vehicle. The service staff, Jen specifically, were outstanding. She kept me in the loop throughout the entire processs, and did not get frustrated with my endless questions. I went in expecting the repair cost to be astronomical, however at the end of the day I was surprised to see it ended up being very reasonable. I have had nothing but positive experiences with this dealer, in the future I don't think I'll be able to purchase a car anywhere else.
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13 March 2017
We recently bought a "pre-owned" vehicle from Budd's. Perhaps unlike other buyers, we knew what we wanted and in that context, we couldn't have been more satisfied with the experience and service. I called on a Wednesday to inquire about options. I spoke to Moe Kassab in minutes and received full information by emails over the next few days (including on his day off). Although the specific car we were interested in was gone before we could drop by, Moe scheduled a test drive for us first thing Saturday morning and we found something else we wanted. There were no efforts to upsell us or to unduly prolong the dealings. I found the same level of kind, professional and efficient dealing in finalizing the deal and picking up the car a few days later. There was also never a moment when I sensed that we were less important customers because we were not buying the most expensive vehicle available (which I have certainly experienced at other places). From my perspective, an excellent experience.
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07 February 2017
I leased many cars over the years. They always exceed my expectations. My experience with Budd's was just opposite from the beginning to the end. I was very disappointed at every stage, calling them to reach someone is the worse. I ended up transferring the lease to someone else. Still get annoying calls from them. They never cared about my complains.
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