The first impression is pretty well.. the location is fantastic-unfortunately, the rooms do not keep what the lobby promises. We had chosen a relatively cheap offer, but we were very disappointed with the room. It was completely overhauled, some things were broken and it looks very old. The rooms facing the street make sleeping almost impossible despite ohropax. The breakfast is small but nice. The staff was partly very rude. Not recommended for a relaxing holiday.
Best hotel ever! And the owner is ana amazing person, he was so kind to us he even showed all around the city!!! I definitely recommend people to stay there! Perfect location and the price was awesome!! Seriously people if in Brussels, stay at Mozart!
Typical Persian + Arabic style hotel. Interior and decoration are really eye-catching. Room was worth the value we paid, and also included a free breakfast. Located very near to the Brussels central station (may be 5~7 mins by walk) and the Grand place.
We booked this hotel at a reasonable price and were delighted with the location. The hotel is quite unusual with many levels of stairs and intense oriental decor. Our room had 2 doors whether for noise or security or just for effect I don't know. It also had 2 levels. you walk in and there is a vestibule area and a bathroom and stairs to the bedroom below. The wifi worked pretty well though the in room lighting could be improved. The owner is an interesting character who has been nominated for a Nobel Peace Prize for helping refugees.
Right in the heart of Brussels, approximately a 15 minute walk from the central station. Hotel Mozart features Arabic decor with classical music playing in the foyer and corridors. Each floor is littered with small trinkets, paintings, furniture and jewellery. A budget hotel that deserves 2 stars for the following reasons:
Room
Room 141 was adequately sized for a couple to share, with enough room to move around and not get in each other's way too much. Light was a big problem though, as the light shade was impractical; blocking 80% of light and additional desk lamp not helping. Walls were also painted red, with mosaic style tiles which looked great and all, but greater darkened the room. The bathroom was clean, but the shower kept shifting temperature from one extreme to the other. No plug in sink. Mattress was hard and pillows were uncomfortably hard as well as small. The desk fan didn't project air. The window had to be kept open all night due to the heat. Finally, there was a rumbling sound coming from the room below ours, which sounded like some kind of automated ventilation system.
Breakfast
European style which consisted of a half brown baguette with butter and slices of cheese as well as a croissant, accompanied with strawberry jam. Guests arrive in the restaurant and find a seat at a table with orange juice. Tea and coffee is offered on arrival. Staff were frantically rushing around and frankly didn't seem to care about looking after their guests. They showed minimal courtesy and displayed an attitude that suggested they didn't want to be there.
Staff
Apart from the above, the only saving grace regarding customer service would have been the young man that allowed us to check out at 1300 instead of 1100 and when asked if there was another fan for the room, had a good look around; making an effort. However, he must not have passed on the information about checking out late because we were disturbed at 1100Hrs on the day of departure, asking why we didn't check out yet.
At the heart of the old town, but rooms are not so clean and are quite decrepit. At the same time breakfast and the ladies attending breakfast are so kind, helpful and careful. Not so much the people at the clerk
Central location near many bars, restaurants, and tourist spots. Rooms for not have ac and provided an unconfirmed experience. Free buffet that we did not take advantage of. No frills.
The hotel was amazing. Nice and clean, friendly staff. An experience like no other. The room was beautiful and great value for money. Will definitely be coming back, only stayed for 2 nights but they made us feel at home! Amazing and beautiful, right in the centre of Brussels with easy access everywhere. Highly recommended
An exquisite, beautiful place. I could not recommend enough. The rooms are superb, the breakfast was lovely but, above all else, the owner Ben is one of the most genuine, kind persons you will ever meet. Do yourself a favour and stay there!
Clean. Quiet. Qwerky. Polite and close to everything
Hilariously over the top decor. Our room was directly over a street with bars and restaurants that stayed open late so it was very loud. Bring earplugs.
The decoration is a little too much. Great breakfast. Good stay for money. Location perfect.
A really wonderful place to be! Directly in the center of Brussels. If you are searching for a cosy and warm place then this is reallythe place to be. The rooms are not what you would call modern but really designed with love. So if you are tired of standardized rooms and a cold atmosphere then here you are at the right place.
The owner, Ben, is the nicest person I have ever met. Wonderful spacious clean room. Went in with 3 people, very reasonably priced for this area. Right next to everything you want to see in Brussels. Great place!