Name: Werribee Kia
Address: 163/179 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia, AU
Telephone: +61 3 8734 4950

Werribee Kia is a car repair, located at 163/179 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia. They can be contacted via phone at +61 3 8734 4950, visit their website www.werribeekia.com.au for more detailed information.

Location :

163/179 Old Geelong Rd, Hoppers Crossing VIC 3029

Contacts :

Added by Jopie, at 19 October 2016

Monday 8:30 AM – 6:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 6:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 5:00 PM
Sunday Closed

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Anonymous

18 December 2022

In late November of this year, I went into Kia Werribee to have a look at some potential options that I was interested in. I was met by Ash who was able to take me through multiple cars, answering all my questions with ease and had an incredible knowledge about every car I looked at. He was friendly an approachable and didn’t rush with anything so it made the experience stress free and made sure that I knew every step of the process, which was great. I ended up purchasing a beautiful car and Ash and his team kept in constant contact with me over the few weeks until it came in.
I mentioned I would like a pink bow on the car when I picked it up and they absolutely remembered and it made my day!!

Thanks Ash and the team at Kia Werribee!!
Anonymous

08 November 2022

I had a great experience buying a car, especially sales Josh, who helped me a lot. Both the service attitude and after-sales help are particularly good. I highly recommend if you want to buy a car you can talk to Josh.
Anonymous

31 October 2022

Back in May 2022 I went looking for a used car to buy. I walked into Kia Werribee and Peter came and assisted me.
Due to covid there wasn’t a lot to select from but he showed me what they had. After talking to him and advising I wasn’t in a hurry I decided to go with a brand new car.

I ordered a Seltos, was told there would be a possible 12 month wait list. Today October 31st 2022. I picked up my Car. Thanks Peter for assisting me with the purchase and Riccardo who handed over the keys to me and showed me everything about features of the car. Also thanks to David the manager for the car mats and the boot protector.

All the staff at KIA Werribee were amazing. Highly recommend them.
Anonymous

14 July 2022

Had a great experience at Werribee Kia and would 100% recommend anyone who is looking for a car to come visit! Peter Velevski was a great and friendly salesman who acknowledged my friend and I as soon we walked in. He was able to provide us with a great deal and helped us every step of the way - making sure to cater to our needs. They had demo cars available which enabled me to test drive the car before making a decision. There were great communication from Peter and the team at Kia which is a must! I left satisfied and excited to be coming back to pick up my purchase.
Anonymous

09 June 2022

Picked up my brand new Kia EV6 from Werribee Kia, what an amazing car !
Always had European cars before but this Korean car is equally good if not better.
If you visit this dealership please ask for Joey Sawan by name, the best car salesperson ever. He kept me informed at each step and did everything to get me the best deal possible. Thanks Joey
Anonymous

15 December 2017

Yonan was such a great help in assisting me in buying my first car. Good service, constant communication with delivery of vehicle. Would highly recommend. Thankyou
Anonymous

12 October 2017

Took my Kia Sorrento in for service and specifically asked for the maps to be updated but the service people ignored that request. I purchased the KIA new from you guys and eligible for that complementary update for the first 2 years. For $400, you've expected a better service.

Don't tell me there is no update, my friend owns the same model and his current map version is 9.18.23.640275 which is more up to date than my version.
Anonymous

08 October 2017

Big thanks to Kelvin and the team, it's the first new car I have bought and he made me feel very at ease, there was no pressure but he was very knowledgeable. I got a great deal and the process from first walking in the door through to leaving was a smooth and enjoyable experience.

Thanks to Kelvin and the team, I will certainly recommend you to friends when they are in the market for a new car
Anonymous

05 October 2017

Bought a new Sportage here this week. Our salesperson Peter was absolutely amazing. It was an easy process from start to finish. They catered to our every needs and had the car ready for us within a couple of days. Perfect service and friendly staff. Will definitely be back for all of our servicing. Thanks Werribee Kia!!!
Anonymous

21 September 2017

Would just like to thank Kelvin and the crew at Werribee Kia for the great service today.

Kelvin was incredibly helpful with everything and knowledgeable about the vehicle. I felt comfortable every step through the process and would highly recommend anyone that wanted to buy a car to go and see him.
Thanks Kelvin & KIA Werribee
Anonymous

17 September 2017

I have been servicing my car for more than 2 years with KIA Werribee and everything went so well. Faulty items were replaced without doubt. All my inquiries were answered nicely-clearly and I would like to thank you very much indeed to Phil from Service Department. Phil has been showing compassion and willingness to help.

Despite with all excellent service at KIA Werribee, I am giving KIA Werribee 3 stars because there were always unpleasant experiences with female receptionist at Service Department (named "W****") every time I went there for servicing. Just now, I have filled up filled up KIA Customer Service Survey Feedback to explain all issues. All in all, great service at KIA Werribee. Massive thanks.

UPDATE (17/09/2017):

3 STARS TO 5 STARS****

Again, truly big appreciation and thank you for Phil. Just had my frozen GPS replaced with a superior one. Went to KIA this Mon to show the issue with Phil. Problem was detected and new GPS ordered straight away, without any hesitation or argument as other car companies do. Few days later item arrived and installed. This is what the car company should do. Always back up their clients especially after sales and if something wrong with their cars. Some sales person at KIA Werribee are polite, nice and showing positive enthusiasm, and some of them are not. But at the end of the day, customers always have the power. If you are not treated professionally, or maybe pushed too much by the sales meanwhile shopping at KIA Werribee, go to other KIA. There are still many good sales persons outside. Once again thank you KIA Werribee for the great service. Keep the service department up !!!
Anonymous

28 April 2017

We purchased a car from Werribee Kia and I must say, the communication once contracts were signed was very poor. It took me three phone calls and a week to get the details of the car to be able to insure it, yet our bank received the same details within a day of requesting it. A delay in getting the car, which only came from Geelong (though we got told it came from Geelong one day then when picking it up was told it came from Adelaide!?) Once the car was finally ready to pick up, the process was rushed and clearly whoever had prepared the car for pick up didn't take much pride in their work as the plastics that were in the interior, were carelessly ripped away, leaving ripped plastic under the centre console. Also barcodes left on various parts (inside and outside the car), plastic over seatbelts etc. All these are minor things that we were able to fix ourselves, however it certainly leaves me with a bad impression from Werribee Kia after purchasing a brand new car.
Anonymous

18 April 2017

Our experience dealing with Erik Mifsud was extremely professional yet very friendly. We are so happy with the vehicle and you made the entire experience go so smoothly! Thank you for your time, you certainly went above and beyond in making this sale enjoyable and memorable for us. Thank you again Luisa, Maria and Emma
Anonymous

26 March 2017

Good deal. The sales people are very good and friendly. 😊 Very happy.
Anonymous

21 February 2017

David M was very helpful and delivered us a very nice car. We love our new Kia Carnival. Thanks for all your help David.
Anonymous

26 October 2016

I am not sure how these people come up with five stars for this dealer but I can tell you surely they don't deserve five stars.
From beginning, the salesman lied but I should have known. During the waiting period, service and delivery of my vehicle, the dealer was so unprofessional. Communication is zero. They would only contact you for the finance bit but when it comes to car's repairs and detailing and follow up there was nothing.
They promised detailing of the car but all they did was a touch up in some areas. The car showed clearly in photos it had boot carpet but upon asking they made up some excuses. No carpet on delivery. Car had squeaking noises in front end, took the car for 3 times, nothing but lies and excuses. According to the agent he never heard any noises. One week in the car and the sides inside passenger doors begun to peel. Was it my luck? Coincidence? We got tinted done with them. Tint was so weak it's ridiculous. And charged us double compare to some other competitors. And I see many driving with much darker better tint in this model. Repetitive left messages and no answers and just excuses. The road worthy seems dogie. They fixed reverse light the last minute although they said it was ready days ago. I thought these guys were different but no. Don't be fooled to their smiles and kind words..!