About
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Added by Jopie, at 27 April 2016
Opening Hours
- Monday 8:30 AM – 5:45 PM
- Tuesday 8:30 AM – 5:45 PM
- Wednesday 8:30 – 10:30 AM
- Thursday 8:30 AM – 5:45 PM
- Friday 8:30 AM – 5:45 PM
- Saturday 8:30 AM – 12:45 PM
- Sunday 11:00 AM – 5:00 PM
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6 Reviews
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03 January 2017
We went away for 10 days and left our maltese x shitzu here only to come back to her hurt as she was bitten near the tail and scratched near the eye by other dogs. She came back looking like she lost weight and came home to eat more than usual which makes me wonder that she wasnt fed well at all. They had one job which was to look after the dog and its very disappointing to see such horrible service. They did not look after her what so ever. Our puppy is very playful but returned back home look tired and depressed. She is only 7 months only and this place does not seem like a safe or clean place what so ever. Very very disappointed and most certainly will never send my pet there again!!!
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20 November 2016
Angel enjoyed her stay, now she is just vegging at home
I highly recommend The Pet Hotel Club
Thanks to the staff that looked after Angelresponse / report this review -
19 August 2016
We have a VERY anxious dog who needed special attention right from being a puppy. The staff at Elcho Park have been amazing with him. He is always welcomed and greeted with love and affection. Being the anxious type, he always loses weight when he goes there but we leave a bunch of treats and food that he likes for the staff to coax him with! Could not recommend them more highly.
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02 August 2016
Very happy with the experience. Early drop off and late pickup. Great deal on package purchase for the daycare. Will definitely use for a longer stay during our next holiday. The boys seem to come home tired but happy.
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02 August 2016
My dog knows when we arrive in the drive way and she cannot get out of the car quick enough. I barely get a "bye" before she runs inside. She absolutely loves doggy day care and comes home completely satisfied and exhausted.
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04 May 2016
We have 2 high maintenance rescue dogs that have been institutionalised to stay in our local kennels. Unfortunately they were closed over a period recently and we needed to look elsewhere. Elcho Park was recommended to us by our local kennels and we traveled down from Ballan to do a trial. Jocelyn was exceptional and talked us through a long list of obviously well established and used procedures they have in place for difficult to handle dogs. We then subsequently met Ellen and Marnie at check in and check out who were equally knowledgeable, relaxed with handling the boys and encouraging of us keeping in touch to see how the boys progressed. We rang every day!!! Our littlest initially refused to eat which meant he wasn't getting some medication. The girls were extremely creative about getting him comfortable with lots of different snacks, food choices, hiding v crushing up etc. They also went to great lengths to spend time at the pens so he would be more trusting and relaxed. Perseverance paid off and for that we are so grateful. They also came home relaxed, happy and very vocal sadly no bark issues here!!! I will agree with others that the pens were a little on the smelly side and the facility does look quite tired and in need of a little love. That said the pens we had the boys in were spotlessly clean and there was lots of clean fresh water when we arrived unannounced to pick them up just after 8:30am Tuesday. All I can say is the team there really is amazing, the efforts they went to working with us was beyond impressive and their commitment to the animals in their care unquestionable. 5 stars from us ☺
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