Went to dinner and show, The Temptations. It was brilliant well organized, great service, delicious food everything was fabulous.
Well done Sofitel Wentworth.
Sometimes, you just want a hotel to be a hotel. The Sofitel works; the staff are lovely and helpful, the rooms are clean, the gym is great. The location is almost unparalleled. But, above all, the breakfast service was brilliant. We easily brought extra family to join us and there was no problems with them eating with us. Looking forward to going back!
Everything went smoothly. Our room service man was exceptional (sorry forgot his name) with the extra touches. Lovely food at afternoon tea and canapés. Breakfast was very hectic on Sunday. People were having to ask several times for coffee. Staff were trying hard though, maybe more Staff should be available. Really enjoyed the piano lady on Sat night, lots of fun and audience participation.
Wonderfully friendly and welcoming check-in. Our room was very comfortable and well equipped. We thoroughly enjoyed the bar area and the restaurant and found the food, drink and service to be top-notch in both. We were very happy with the way our luggage was looked after for us when we needed it stored a little longer after our check-out.
We always encounter a friendly smile and "welcome" at Reception and after this easy check in process, we enjoyed our very well appointed and comfortable room. The lounge was well stocked and we relaxed with a drink and light snack, had a walk in the nearby Royal Botanical Gardens and then just "chilled" for the rest of the evening. After an excellent sleep and hearty breakfast, again served by attentive, cheerful wait staff we were well set up for the day of travel ahead as we returned home to Queensland. When we are next in Sydney, we will be back to this hotel. The perfect stay!
We only stayed one night, but felt really well taken care of. We had a lot of luggage as we were travelling the next day to move interstate. When we arrived Charlie was really helpful at unloading the bags, our room was not yet allocated but I explained that we needed access quite quickly as we needed to head out to event. We were processed quickly in the club lounge and by the time we got to our room Charlie was waiting with our bags. Fantastic service! It was a pleasure to stay and we will be back.
We stayed at the Sofitel Wentworth 4 years ago for our wedding anniversary and enjoyed it so much that we came back again this year to celebrate there. The staff are very warm and welcoming and go out of their way to make us feel special. The concierge even had water bottles waiting for us after we went for our morning walk! Club Sofitel is fabulous with delicious food, drinks and service. We would again highly recommend the Sofitel Wentworth for a luxurious stay in a great location in Sydney.
hotel experience was great. Check-in was quick and smooth. Not a fan of the narrow double doors to the bathroom, was quite awkward opening/closing and getting in and out
Was fine as there were no issues. i just simply do not have the time to explore your hotel a little more. Location wise, it is perfect for business!
We were attending a meeting at the State Library, we were using a free night courtesy of ACCOR and we just needed a comfortable bed for the night with good simple room service food for dinner. It well and truly filled all our needs and any staff were extremely pleasant. Thank you,
Generally helpful and friendly except the for an after show drink in the Soiree Bar I had to wait some time to be served in fact I went up to the waiter to request service and then it was slow. The bar was not busy. This took the shine off what was a lovely stay. Room service was very good.
The venue is beautiful, but the service, food and value for money was way below my expectations for a hotel of this standard. I had the high tea for $69. Given you can have a degustation at a highly rated restaurant in Sydney, i expected quality food. The platter was limited and lacked origination. The bread in the sandwich was dry, the pastries were overly sweet, and the scones bland. After trying all items i was still hungry and left most pastries uneaten. The tea was served 25 minutes after the platters were brought to the table, and unaccompanied with milk or sugar. Had to wait another 15 minutes for that to arrive, and the milk was served in shot glasses rather than milk jugs?!?! Overall very disappointed and would not recommend