Fantastic Service. Adam was knowledgeable of the vehicle, professional enthusiastic and approachable. In no way pushy and it was a stress free purchase. Love my ASX!!! Thank you!
Michael and the team were so thorough and just went above and beyond! I highly recommend Knox Mitsubishi. Thanks again team!
I recently bought a used 2013 Holden Cruze from Knox Mitsubishi. A mechanical fault (oil leak at the rear of the engine) developed after several thousand kilometres of my use. After quickly diagnosing the issue, Knox Mitsubishi completely fixed the problem, with a minimum of inconvenience and fuss. A special thank you to Matt S in the Service Area for his efforts, timely updates and explanations. Thanks again, Philip C
All I can say is "Love that Car". Thanks to Knox Mitsubishi and to the salesman Nic for making it all happen and dealing with me from interstate and not wasting my time. A great experience picking up a new car and thoroughly enjoyed doing business with you.
Dear Knox Mitsubishi team,
Just wanted to say thanks for such an extraordinary level of service you provided us.
Thanks for getting the car fixed so quickly. All staff are so extremely helpful, professional and polite SUPERIOR customer service.
Thank you so much again.
Quick response to our request for the latest model, test drive and very quick to deliver.
Great job guys.
Kev
Customer service is the best I have experienced by far. You feel like your apart of a family as the staff know you by name and want to assist where ever possible.
Our Company has four vehicles that we were previously being serviced at Knox Mitsubishi. On our last service, we dropped the vehicle at the early service. When we came to collect the vehicle we were hit with a $900 plus bill with a heap of up sell items that could have taken the bill to over $1300. When I queried the price and why we were not contacted with how much our service was likely to be prior to collecting the vehicle, the Service Manager was apologetic. I asked why (with four vehicles) are we not better looked after in price. It was only then that the Service Manager realised we had four vehicles. I explained that I was unlikely to service again with Knox Mitsubishi to which he advised he would get back to me with better pricing structures. Well that was two weeks ago and I have heard absolutely zip So Knox Mitubishi, we will service elsewhere and when the time comes to change our vehicles over we will certainly not be coming back to your dealership or any dealership owned by your company. Poor service and poor after service.. Don't bother with Knox Mitsubishi.
I had a fantastic experience with the team Knox Mitsubishi when I purchased a new Lancer! The staff were very nice and helpful. Everything was organised and I took delivery of the car withing a few days.
I have taken my car in for its first service and the service team were great! I Look forward to bringing my car in for future services.
Thank you! :)
I had a wonderful experience. I was very nervous as this was the first car I have ever purchased . The used cars team was very helpful , Matthew made the whole process comfortable and easy. Everyone was very nice, all and all i would defiantly recommend Knox Mitsubishi to buy a New or Used car from.
I'm an older Single Female and hate pushy sales people. From the moment I was greeted by Mic felt at ease. Listened to what I needed. At no time was I pressured or given a sales pitch.
The whole transaction was easy giving me information very clearly.
They provided me with a loan car even during the cooling off period as they were concerned with the safety of my old car.
Stefan, Troy, Mic & Anastasia were all exceptional.
It was a big spend for me and the whole process they explained and listened.
For any other Seniors who want good old fashioned service "without the slime" would not go anywhere else.
Wonderful a special thanks to everyone.
Had one seller feller who claimed they had no brochures as he couldn't be bothered walking to the building. The second seller feller was happy to serve us
Great service. I brought my Mitsubishi Grandis for 120K service. The service centre, recognised me as a loyal customer, proactively gave a discount to me. They lent me a nice complimentary car for a whole day use while servicing was carried out. When I collected my car, the service centre had washed and vacuumed the car thoroughly. The service centre also did not charge me anything on the fuel I used on the day. Great customer service. Recommended.
Both myself and my wife had a fantastic experience with Rancell at Mitsubishi Knox. The service was great and Rancell was very patient with us. We are on our 3rd Mitsubishi Lancer and such a great car the new one has been!
See Rancell at Knox and he will definitely look after you.