Rude home appliances sales, told people off to buy at somewhere else without any chance to negotiate. Does not worth driving far from home.
The washing machine group doesnt work as a team if the sales you spoke or deal with is not around then bad luck you wont get any help for order follow up. Not even resourceful to look for your details as if your detail is identical with a milliom people. No customer satisfaction your blood will begin to boil over the phone.
Not to bad. Quiet organised. Good crew
Went to store to get a refund, was such an issue after going to three store to find the correct item I needed sold me the incorrect one assuring it was correct.
Went to get the refund. They asked for licence bank card and signature and address and phone numbers. Last at the counter was so rude. Won't be there again until they get some staff with manners and understanding
My son 7 was desperate to use a loo & they denied us access due to health & safety. Not happy. Ass holes. Catch me if I shop there ever again
Wasnt acctually in jbhifi, was just doing a quick deal in the carpark, was nice and clean, deal went well. Would deal drugs there again
Returned headphones under my extended warranty and the manager was extremely helpful. Friendly and knowledgeable of all the products. Great customer service
So good to have friendly helpful staff. Walked out of The Good Guys after waiting 12 minutes with no service, even after asking one of the 3 girls behind the counter on the phone! Staff at JB were wonderful found what I needed within 2 minutes! Will be back!
We spent some time here investigating headphones. We learned a lot from the display, and having working models out was excellent. A staff member came and parked a ladder in front of the display, but didn't use it, so we assumed that was part of an elaborate game. Also, none of the staff bothered us with tedious things like offering to serve us. So, we got a lot of information here, but actually bought elsewhere.
The guy who works in the car audio department is just as dumb as he looks. Doesn't know anything about car audio.
I go to alot of JB Hi-Fi stores and unfortunately this one is the worst by far.
I could give a few examples but this one will some up their form.
I bought a TV from here and a couple of months later it died. I took it back and was told that model had been discontinued but they could give me the newer equivalent model. All sounds good right?
Then the guys tells me that I had to pay an additional $8.00 as the price had gone up. Really??? I'm paying $8.00 to replace a TV that was faulty. What's wrong with this picture?
Sometimes it's a bit tricky to get help from a staff member because they are too busy especially with mobile phones. However when you do get help they are fantastic. The variety is also really good.