Jason was a star. One man band at the time we were there. He sorted our needs and attended to 2 others at the same time. Wonderful service.
friendly staff a very helpful
Good service & friendly staff.
Good service and extremely helpful staff after insurance claim on Kia
Hire car they gave me for over a week while mine was getting fixed fantastic little car loved it
We had a replacement car through this hertz branch. Very helpful and very understanding.
Emily does an amazing job - so so efficient and everything is so easy when it comes to hiring a vehicle - no stress and she looks after loyal customers like us who regularly use her / hertz. Amazing
Peta Grosskreutz - went above and beyond with customer service at Hertz Mackay. I left some special sunglasses in the car - and she personally spent a couple of days tracking these down and sending them back to Melbourne for me. Absolutely made my day. Thanks Hertz!
Friendly fast service. Great price.
Only open until 5 pm week days, which doesn't usually suit if you need a vehicle for work.
需要用车送表哥回机场,吸取了上次在budget租车不愉快的经历后,这次果断选择hertz,不得不说里面的小哥很细心,一一为你讲解,包括电子手刹的位置,并且指出了一些剐蹭的位置,还车的时候由于geelong在举办马拉松万人跑,所以去Hertz的路都封死了,并且超过了规定的还车时间,那小哥直接摆手说不要紧,还有一点,国内银联卡可以刷。
Terrible security, terrible communication. I used my credit card to pre authorise the car, I was told to pay when I returned the car. I made it unbelievably clear I did not want to pay using that card. When I returned the car the girl told me they'd already taken the payment on that card against my wishes & could not refund me the money because the guy who could do that wasn't in that day & I'd have to pay again on a different card and wait for a refund, so I left it, angrily. Ive now checked my credit card statements & within the last 2 weeks the company name under which Hertz operates has taken 2 further payments. AVOID: Fraud being inspected by my card.
As a frequent renter, this is a great location for hassle free speedy rentals