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About

Lenas Donau is a lodging, located at Wagramer Str. 52, 1220 Wien, Austria. They can be contacted via phone at +43 1 2040000, visit their website www.lenas-donau.at for more detailed information.

Location :
Wagramer Str. 52, 1220 Wien
Added by Jopie, at 14 November 2016

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13 Reviews

  • Marta Jaworowska
    22 November 2017

    This hotel is an absolute disaster. I still can hardly believe how bad it is.

    It all started with the check-in: I don't know if it's an Austrian standard or not but they require that guests pay for the whole length of stay upon arrival. Non-negotiable, even if your accommodation was booked via a company that had used their services before and is easy to track. You can't even pay for the first night and wait for your company to pay for the rest. Plus, they won't even let into your room before you pay. No, you are a flight risk from the very beginning: that's the manager's policy.

    And when you finally get to your room well, it's too soon to get all happy. In my case, there was a really loud humming noise coming from the ventilation in the bathroom. The receptionist knew perfectly well what I was talking about, and he have me another room (that's the only nice turn of events in the whole story.

    There, it turned out that my bed was missing one of the strips of wood. The receptionist got one for me from the first room: I wonder whether they have repaired it there

    On the second day, my desk lamp stopped working. Replacing the bulb did not help, and at first I was told the hotel did have another desk lamp. It was only some some major complaining on my part that they did find another lamp (not 100% functioning but at least quite bright). And this was kinda the priority as the main light in the room has brightness of a nightlamp at best: there is no way you can work there comfortably.

    Watching TV is not exactly enjoyable either. The TV is of small size but generally OK. However, the quality of the TV signal is the worst one I've seen since the 1990s (and I really wish this was an exaggeration).

    All in all, I'm pretty shocked. And I must say I usually don't complain at all, and hardly ever do I post any on-line reviews.

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  • Gopi Nallaiyan
    17 November 2017

    Good hotel to stay alone while traveling to Vienna. Rooms are little bit small with clean bathroom. Nearby Metro, Tram and bus facilities to reach the desired places and Donau Mall nearby for shopping. Recommend for business and solo travellers

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  • Ibrahim H
    23 October 2017

    Lower price, nice receptionists, in the city, near resturants, ceramic floor tiles, mirror inside the room, no napkin, clean toilet, quite lights, power plugs far from the bed, clean bed covers, telephone inside the room, hair dryer, hair, hand and body soap, acceptable room area.

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  • Basilis Avramidis
    20 October 2017

    Very good location.
    Comfortable room,bath e.t.c.,and clean also.Metro,tram,bus station,commercial canter,amusement places very near.
    Thank a lot for hospitality.

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  • Cornelia Givissi
    28 August 2017

    Very affordable but you get what you pay for, noisy room, fairly basic amenities

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  • John Van Der Linde
    27 August 2017

    No air conditioning and the rooms are very basic. This is purely a budget hotel and just the basics are provided. The parking is a free for all fight everyday. There is a pub on yhe terrace below and people party all night with no control from the hotel staff. No sign of any management running the hotel. The staff however are extremely helpful and pleasant and the breakfast is decent with good variety

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  • Reem El Sherif
    03 August 2017

    We would not recommend this hotel to anyone, we are shocked by their treatment and how they managed to ruin our vacation. We parked in their lot next to another car in the front and were unsure if it was correct since there were no obvious signs in that area so we asked the guy at reception (Lucasz) about the spot and he said it was OK, he had our room number and phone number if there was a problem. For the next 24 hours of our stay we came and went from the car at least 7 times to get stuff and 3 different staff members saw us and said nothing about the car. As we were going out at night we saw a tow truck towing our car although just 10 minutes earlier the 2 staff members (Nicole and Sabrina who called the towing truck) saw my husband at the car and said nothing!! They made us pay 150 euros to keep the car from being towed and the hotel manager (Agnes) refuses to reimburse us for that although we had taken all precaustions to make sure we were parked correctly! She sent us a sign that she claims is there but we never saw (we took photos of the parking lot). We still have no idea why no-one said anything to us or left a sign/message on the car for more than 24 hours!! We have taken further action with the Vienna tourism board. We are students and paying this 150 euros basically ruined the rest of our trip.

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  • Alexander Orel
    10 July 2017

    No A/C in the rooms, seriously? It was so stupidly hot in the room, that even a wide open window didn't help much. Couldn't sleep because of the noise and heat. Parking is tiny and has no available spots. We had to park down the street, few hundred meters from the hotel. The rooms were clean, however, that's why extra star, otherwise the experience was only 1 star.

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  • Anson VanDoren
    09 April 2017

    Decent room for the money. Hotel staff was friendly. Breakfast was 7€ per person and was OK.

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  • Renaud Bouillon
    05 April 2017

    Rooms quiet and clean.
    Good breakfast for 7e/P
    Rooms are a little bit too hot (journey begining April)

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  • Abhijit Bhattacharyya
    05 April 2017

    Good Hotel. Bar is also good. Restaurant is good. They change linens, towels and clean the room everyday. It is close to Airport Bus Stop. Therefore it is convenient to stay here coming from Airport by Bus.

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  • Natalia Kobiakova
    06 January 2017

    Nice hotel, but there's a smoking room right downstairs. So the smell is disgusting in the hall. There's no shampoo or body lotion in the bathroom. But breakfast was really great!
    I would say, it's ok for a couple of nights to stay, but I wouldn't like to come back.

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  • Hao Wen Chow
    21 November 2016

    The location was nice, it was quite near to a subway station. The rooms were clean and the internet worked flawlessly. I have in fact stayed here before two years ago. Would definitely recommend.

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