Tevo (Pty) Ltd

Location :

Office 3 Rydallviews 5A Rydall Vale Office Park 38 Ridge, Douglas Saunders Dr, La Lucia, 4051
Added by Jopie, at 14 March 2015

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• Monty Holok

  25 October 2017

  Tevo's service needs to be addressed. I tried sourcing a lock nut for the filter on the Tough 15 vacuum cleaner for about a month going to different Macro stores in Gauteng. Eventually I was told to contact Antinia at head office and she will arrange for one.
  On the 13 Oct I spoke to Antinia and she directed me to the Factory store in Boksburg Palm Centre. She confirmed that they carried stock. On arrival there on Sat 14 but was told by the store managers that they have been waiting for a couple of weeks for stock. Now I am told that the lock nut will only be delivered to Makro Edenvale on Monday 30 Oct.
  This is unacceptable.
  Think twice before purchasing because spare parts are like hens teeth at Tevo.

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• S N N Crafts :D.I.Y Idk

  03 October 2017

  Bought a Zingo and trying to get a charger for the past year from Tevo but they never keep it. Paid a lot for something that can not be used and there is no back up service.

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• Glenn Smith

  14 July 2016

  Best Client Ever. Xxxxx

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• Maxidor PMB PNS Services

  18 May 2016

  I bought a vacuum cleaner from Makro, Bissel Pet vac, and the cannister hinge broke, the vacuum cleaner is still under warranty, and I have to pay for the cannister! I am waiting for an email from Tevo, I have not received any e mail as yet!!!!! I want to pay for the cannister, and have to pay Tevo, not Makro before the cannister is delivered to Makro. This is just not good enough.

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• Dean Potter

  21 March 2015

  My experience with the Bennet . Read Hydro Compact has been terrible. I bought it from TEVO situated inside Game Store at The Glen Shopping centre in Oakdene Johannesburg in December 2013.
  From day 1 my wife has complained that the machine never sucked properly. When I eventually tried it out myself some time after our December holiday, I saw for myself that it wasn't right. I become fed up with the machine and my wife complaining about it and eventually took it back for a refund as I absolutely did not want it anymore. The sales assistant, Cooper, said that it was too late to get a refund and said that there was a improved model and gave us a new splash tray. After a further 9 months of struggling with the vacuum, we eventually took it back again in Dec 2014. It never worked properly up an until then. Cooper gave us a new part for the bottom of the pipe, not sure what it's called. He took the vacuum in an said it would be serviced. When we eventually got it back, we were told that our machine had been found to be faulty from the beginning and he gave us a demo model.
  When my wife used the machine and went to clean it for the first time she noticed that there was no filter in the machine. The pipe keeps unclipping from the machine while you are vacuuming, I doesn't clip on properly. The internal pipes keep separating from each other and don't clip properly. The high speed turbo brush head turns occasionally and the cover keeps unclipping causing it not to spin and suck. Because of this issue, we now vacuum with no fitting on the front, meaning that we need to bend right down when vacuuming the entire house. This has caused my wife severe back pain for which she has had to seek medical attention and has been injected with voltaren to relieve the pain as well as needing to wear voltaren patches. My choices when I bought this machine were the Genesis and the Bennet . Read. I am truly sorry that I never listened to my wife and just bought the Genisis like she asked me to.

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