Sean Nye was absolutely wonderful to work with. We drove three hours to get to Wooster Chrysler and they never disappointed us. Everything went as planned just like Sean and I spoke about the day before, and the vehicle was in the exact condition Sean said it was going to be. We had our four year old son and he was starving, they made him popcorn, one of the salesman gave him an apple and Chris even gave him a buck for the vending machine. We are very pleased with our experience and wouldn't hesitate to drive the three hours to get there again for our next vehicle. Definitely above and beyond what we expected.
Very Friendly and Welcoming environment. I didn't feel any pressure to buy a vehicle or to make a purchase I couldn't afford. James was so helpful and accommodating to the needs of my family and I and was able to help us leave with my Ford Escape the same day! Fantastic Service!!!
Excellent experience our sales person James Mason was a pleasure to work with and worked hard to get us the best deal. No pressure to buy anything we didn't want from anyone. Chris the manager had everything ready and organized which made completing the sale easy and quick. Everyone there made you feel welcome and comfortable. As we were leaving and the dealership was closed we called James who came back to get my wife's Sun glasses we forgot in our trade. That's how you take care of customers. Highly recommend them for your next purchase make sure to ask for James.
We have gotten all of our vehicles from here, and never a bad experience so far. Our most recent visit we had Richie helping us and he was one of the most kind and genuine men I’d ever me he was very good at making us feel confident in our purchase. I’d recommend him to anyone looking for a vehicle!
I would start by saying it was my first experience with Wooster Chrysler Jeep Dodge Ram. It turned out to be a excellent buying experience. Everyone was professional and willing to help. The dealership worked to find the vehicle I was looking for and followed through to make it happen. James Mason was my salesman he had a positive attitude and willing to go the extra mile to help find the vehicle i was looking for and make sure it was a good deal for his customer. Working with James Mason was best vehicle buying experience I have had for many years. Thank you James for all your help.
Buying vehicles today isn't as a fun experience as in the past. Dealerships have changed, salesman in general are annoying. Could be me I guess. The prices are a huge factor these days also. I recently bought used here because I just can't affordwon't commit to new car prices. But Allen and the crew at Wooster were friendly, helpful, easy to work with, and could tell I didn't want to play games. I was happy to have bought from them which is rare lately. Great job guys. I will definitely consider them in the future on my next purchase.
Dave Heath helped us to find a perfect car so patiently and kindly. We are so happy with our purchase and we can't thank him enough for his assistance.
The team at Wooster Jeep provided a fantastic, pressure-free buying experience. We visited Dave Heath, not thinking a new car was in our budget, and he presented options which made a new Jeep Cherokee fit in our budget. Rather than driving a three year old Escape with no warranty, my wife is now driving a new Cherokee with a 5/60 warranty. Thanks Bottles!
I have had the best buying and service experience ever at Wooster CJDR. The staff is very enjoyable to work with and knowledgeable. They have always made me feel welcome and go above and beyond to make sure all my vehicle needs are taken care of. I will certainly be returning to purchase my next vehicle and recommend them to all my family and friends.
I always enjoy shopping here! I have acquired 2 Jeeps from this dealer and will more than likely go back. Dave and Richie were very nice and polite throughout the entire process. Definitely recommend purchasing from Wooster Dodge Jeep!
I am sorry. I liked the dealer when I purchased my 2012 Avenger last year. In Jan of 2017 my transmission failed. It was under warrantee and replaced. However. I have no idea what they did to my car when they had it in the shop. This car was a smooth running quiet car before the trans failed. Now, I cant drive much over 60 on the highway as it shakes. The steering wheel shakes like mad at 60plus. I sent a few emails to the dealer and have not heard back.
Update. Took Avenger in today. They figured out why the check eng light was on, fixed it and noticed I had a bad CV shaft. That part is now on order. The rear brakes are the shaking issue. Not related to any work they performed. Overall, I am very pleased with Wooster Dodge and WILL return to my next car purchase.