About
Location :
Added by Jopie, at 14 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Gallery
Add missing information
13 Reviews
-
16 December 2017
I would suggest dealing with Bruce. He did a very good job around my children and helped me with my deal. The front desk person knew a lot about my truck while Bruce was working with another couple. They have a lot of trucks to look at
response / report this review -
15 December 2017
Dealership is not willing to deal AT ALL!
Gave me a trade in value for my car of a thousand bucks, sold it the next day to a comparable dealer for 4500.
Asked 17000 in the newspaper ad, when I came into the dealership they claimed it was an error, and the price was really $35k.
Salesman came back and said "the reason we can't value your car higher is because they've checked the markets and no one wants a Jeep Wrangler at this time." Considering it's summer and I've seen a lot of them on the road, I don't think that's the truth. Told me there were two accidents reported on Autocheck when I have copies of both reports from two separate dealerships certifying as it only was hit once in the front very lightly, not even requiring a tow. Premier told me it was disabling damage in both cases and they'd have to deduct some money for the trade in this respect.. Wait a second, I thought they just told me that my car was lower priced is because it was not wanted by the general public? Not because it was involved in an exaggerated accident, and one accident that didn't even happen.
I could have had a bad experience, but I know they've pulled this before when my friend purchased a car at this place.
They have very friendly and accommodating staff, who offer you water and snacks while you wait for the salesman to come back, and the dealership is clean inside, but if the salespeople aren't willing to go even a dollar under the asking price, and make false advertisements and blame them on typos, what's the use?
I will be taking my business elsewhere.response / report this review -
10 November 2017
I would not recommend purchasing a vehicle from here. At least not a used vehicle. The sales person (CJ) was friendly. However that’s where it ends. We worked out a price on the vehicle and when I came to pick it up noticed the rims were destroyed and the exhaust they said was on it was not on the vehicle. I left without the car. Few days passed and we were able to work out a price on the car with the damage to the rims to compensate. By the way I should mention I was told this car was showroom quality initially but that’s besides the point now. Fast forward two weeks later. I moved the car out of the garage and find a puddle of coolant Under the car. I take it to a shop and find out there is no coolant and it had been leaking for a while for this to leak as bad as it did. I call and speak to the GM-Billy-he says nothing they can do and it must be minor or they would have noticed it but they sell the cars as is. I tell him I don’t think this would have just started as I had only driven the car 60 miles at this point. He then again said well something must have happened on the way home from the dealership that night. Later on today I find out that when we topped off the coolant we find out that the dealer did indeed top it off themselves because they used a different brand than what was supposed to be in there for a 6.2L engine. So to recap, first they tell me they never noticed it, then I find out that’s not true because they did indeed top it off and try to cover it up by just adding coolant instead of fixing the issue and using the wrong coolant on top of that. I appreciate the GM taking time out if his day for telling me it was my fault for not buying an extended warranty and they sell warranties because these sort of things happen even with 15k miles on the car. Had they just spent the extra $200 on parts and labor to fix it right the first time this wouldn’t even be an issue. I even offered to take the car to then to fix and he said sure but I have to charge you whatever the hourly rate and inspection costs are so you mine as well take it somewhere else. This is why I tell you to stay away because clearly the tremendous inspection and service they performed was non existent and when confronting them about the shoddy work they simply say sorry and best of luck to you! It’s not a good way to do business especially in a service industry. Needless to say I will be pursuing all the options I have available to me to have them solve this.
response / report this review -
17 October 2017
Nice people decent vehicle's fair prices
response / report this review -
20 September 2017
Always courteous, prompt, and efficient service. All questions are answered and I feel like I am being taken care of and my Acadia is being serviced properly. And they have free drinks available!! Can't beat that.
response / report this review -
24 July 2017
Premier GMC is everything you could want in a car buying experience but worried you wouldn't find. No hidden costs or pressure selling tactics, just friendly and quick service and great bargains and a finance team that finds you the lowest interest rate. Great car selection too. Special thanks to Bruce, Nick, and John for a smooth experience and excellent Honda!
response / report this review -
20 July 2017
Bought a truck from Premier. The salesman, C. J. Was well informed, and very patient with my wife and I. Billy and John were great. Got the truck we wanted at a fair price. I would definitely recommend them.
response / report this review -
10 June 2017
I was very satisfied with the service I received at this service center. They did research on my issue, they were able to squeeze me in same day, and they worked very quickly. They were very informative as well. I highly recommend this service center
response / report this review -
14 May 2017
My new truck was ready with all the additions I wanted and was a great experience from start to finish!!
response / report this review -
20 February 2017
Spent 3hrs in there just for them to say I had a bogus credit score and tried to put me in a truck I didn't want. So I searched credit karma myself. Wasn't even in the same ballpark. Sorry guys. Keep your 13% interest rate. I would have put pen to paper but I guess you didn't want to sell that truck that day.
response / report this review -
19 January 2017
The staff is always friendly and go out of the way to make sure my experience is a positive one. I would recommend this dealership to everyone.
response / report this review -
28 December 2016
The service manager, Mr. Tony Semprini is very professional, courteous and helpful. Fresh coffee and donuts are always provided, service was excellent and I was notified of settings in my vehicle thst could improve my mileage and maintenance.
response / report this review -
21 December 2016
The service after the sell was horrible. When I experienced an issue with my truck I called the salesman Bruce Panning. Even though I have several dealerships closer to my home than Premier, Bruce assured me that I should spend more time and money driving out of my way to go back to Premier for service. In the end he was misleading me. Himself or anyone else at the dealership was not able to make good on his word that Premier was my 'best choice' Though I have owned GM products my entire life this experience has given me a reason to look at other auto brands. They did not fix any of the issues with my vehicle. Not only that they actually damaged my vehicle! Then refused to fix it right!
response / report this review
