Outstanding employees who made sure to keep me up to date on repairs for my car. Helped me get to work by offering me a rental, and were very friendly. Will definitely return and recommend for others to go to this location!
All of my dealing with this dealership have been positive! Everyone is extremely friendly and helpful. The dealership is very clean and modern. If you are waiting for your car to be serviced, there are comfy chairs and snacks to enjoy. I highly recommend this Kia dealer!
Fair trade in value, excellent Pricing. Very attentive, considerate Sales Experience. Josh demonstrated a High degree of Professionalism, Product Familiarity and Overall * E. I Proficiency!! ( * Emotional Intelligence Skill aka- People Skills,/ Social Awareness / Customer Service Skills!) Many thanks. ⭐️⭐️⭐️⭐️⭐️👍🏻
If you ever need a car or help financing a car, go see Chad Emerson, That man worked his magic to put me in a brand new vehicle. He will go to bat for you. He thinks about you, he's not like those other sales associates that are just trying to get you in a car to get paid. No he's not like that at all. I would recommend him to anyone very personable, knowable, and actually works. He does have a good sense of humor as well. But seriously go see Chad Emerson my experience was fantastic and not scary at all.
Eric was awesome!! This was by far the EASIEST car buying experience I have ever had! I came in looking for a car as a surprise for my 16 year old son, It was so hassle free and painless. I normally hate car shopping but this was great!! They even helped me by keeping the car on the lot until we were ready to surprise him w it, and brought it to the restaurant we were at on a Sunday and had it parked perfectly in the lot w balloons inside!!! Eric went above and beyond my expectations! I would highly recommend Eric Sonnie and everyone at Bill Doraty Kia!!! Thank you!!!
I have never brought my vehicles to the dealership for service. My husband would always do the oil changes. He said let them do the first one. I felt very comfortable and everyone was so nice. I will be going back..Thank you.
Great experience, ask for Carrie!
The last time we bought a car, we had a bad experience at another dealer and so we were pretty wary coming in. I can honestly say that this was a TOTALLY different experience. Very positive. Carrie was helpful and attentive and yet we did not feel rushed or pushed to a decision. The finance person was excellent as well, very clear, very professional and had us through that part of the process quickly. We won't hesitate to return when we need another vehicle.
Ryan English is Great and took very Good care of Us! Really appreciate the way We were treated and I got the exact car I wanted and color at a great price! Visit Bill Doraty KIA in Medina and ask for Ryan
Buyer beware! Make sure you do your homework and research this dealership on BBB and other dealership rating sites!
They pull all of the stereotypical dealer tricks, like the advertised price won't be the price they offer ( make sure you have a printout or have a smartphone to counter) and they'll low-ball you on a trade-in by not adding all of the options on your trade, but ensuring you they did (again make sure to have printouts to counter).
Buying a car shouldn't be this difficult! I'd personally pay a little more to deal with a dealership that treats their customers with respect.
We had a great experience and learned a lot about our new purchase and Alex Madera was very helpful and very friendly I would recommend him and Bill Doraty to everyone.
Never have had a better buying experience than this, Lauren Baker & Rob Piskur worked miracles for me, very very happy to have gone there!
Roger C.
Great staff. they worked with me to find the best solution for my car needs that didn't hurt my wallet. my salesperson was Lauren and would highly recommend her. she was very helpful and a pleasure to work with.
all in all a great place to buy is at Bill Doraty KIA
I called ahead and specified my situation in detail and asked many questions about their credit parameters to make sure I was approved before I drove 2 hours. Then I was denied. But I'd be approved if I had $8900 down. They will say anything to get you in the door, whether they plan to do business with you or not. However, salesman Damon was very courteous and I feel he really was trying to help me.