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Location :
Added by Jopie, at 02 June 2022
Opening Hours
- Monday 7:00 AM – 4:30 PM
- Tuesday 7:00 AM – 4:30 PM
- Wednesday 7:00 AM – 4:30 PM
- Thursday 7:00 AM – 4:30 PM
- Friday 7:00 AM – 4:30 PM
- Saturday 7:30 AM – 12:00 PM
- Sunday Closed
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5 Reviews
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21 December 2022
Drivers repeatedly skip our house/street. When I call, they tell me that they can't send another truck, but anything that won't fit can be left beside the container next week. When the driver finally does come, some will grab the extra trash and some won't, so I call back and the process starts over again. It should be noted that their landfill and truck lot is not more than 5 miles from my house.
Comment on WM's reply: I have no plans to send you an email titled "Google Reviews". You've never attempted to improve my service when I call about consecutive missed pickups. If you're motivated to do so now it's solely because you want this negative review to go away.response / report this review -
21 December 2022
This has been the worst experience with a trash company I ever had. Forget to pick up my trash or just tell me that day they ain’t coming. Rude customer service when I asked for my bill to me changed due to non pick up. I shouldn’t have to call every week about my bills.
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10 August 2022
Absolutely horrible customer service. Charges for fuel surcharge for weekly pickup, and then “reschedules” every other week. And when they actually did come to pickup the drivers would just bypass our can for “being on the wrong side of the road” aka at my driveway 19 calls for complaints I’ve had to make for missed pickups in the last 8 months. Stay away from this joke of a company.
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06 July 2022
At least once a month sometimes more they just don't pick up the trash. No reason the driver just doesn't come. We call and get the run around of "oh they have until like 8pm" or something like that. Then when that time rolls around and guess what the bin is still full at the end of the driveway. Customer service is closed so we wait until the next day, call and they say they can put in an order for pick up. But it never gets picked up. We then have to wait through the weekend and when we call on Monday we are told "we'll you're scheduled for Thursday " so while we pay for weekly service its more like bi-monthly. If it didn't cost so much to switch companies we would have switched months ago.
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09 June 2022
Our service has been skipped 4 times in the last 3 months. Currently we have a 96 gal toter full and 12 trash bags on the side because we have not been picked up in 2 weeks. Today was pick up day and still no pick up. I have canceled our service and hope the crew that picks up the toter tomorrow can also take our trash. We live in the largest neighborhood in Three Rivers and I believe many of us are changing to a more reliable company.
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