Name: WM - Houston Metro Hauling
Address: 10701 Todd St, Houston, TX 77055, USA, US
Telephone: +1 800-800-5804

WM - Houston Metro Hauling is a store, located at 10701 Todd St, Houston, TX 77055, USA. They can be contacted via phone at +1 800-800-5804, visit their website www.wm.com for more detailed information.

Location :

10701 Todd St, Houston, TX 77055, USA

Contacts :

Added by Jopie, at 19 June 2013

Monday 7:30 AM – 5:00 PM
Tuesday 7:30 AM – 5:00 PM
Wednesday 7:30 AM – 5:00 PM
Thursday 7:30 AM – 5:00 PM
Friday 7:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

15 December 2022

Terrible customer service. They take forever to find your account. Ridiculous overage charges compared to others for things left on top of dumpster by passerby (not us). Tried to cancel and couldn't get someone to do it and when I finally did, they said I was two weeks into the 90 day renewal, so stuck. Use anyone but them.
Anonymous

12 October 2022

We have called WM multiple times and requested an account manager and its been 3 months and so far my issue hasnt been resolved.
Anonymous

13 February 2019

Used the Bagster dumpster in a bag. They were quick and efficient. $30 for the bag and $131 for pickup and that’s up the 3500 lbs!
Anonymous

03 April 2018

We had a horrendous experience with this highly unprofessional, incompetent "company". We attempted to rent one large dumpster at an agreed upon rate. They delivered two smaller dumpsters, charged us triple what they had quoted, and refused to refund anything but the delivery fee, leaving us to pay twice the amount quoted. They also charged us for an attempted delivery that never happened. We never received a call or email saying that the total would be different, or that what we ordered was not available. If I ran a company like this, i would be out of business. Please feel free to reach out to me if you would like more information about my experiences with this company.
Anonymous

26 June 2013

Terrible customer service. Probably the worst I've encountered in my history of working with utility, garbage, credit card, mortgage co. etc. for the last 20 years. No pick up on pick up day for a month straight. When calling to find out why they apologize and state someone will be out by the end of day. Never happens. Garbage stays out for days. Bill was paid through June. They gave a month credit for the inconvenience. Which means bill paid through July. Nope they put a sticker on my can last week stating that I have to call for service. They said I have a charge of 20.50 for some resume fee and they are adding another 20.50 since they stopped my service for the original 20.50 fee. I will have no garbage pick up service again until THEY resolve the problem. I told customer service today that I think they're doing it on purpose since there are no other residences in my vicinity that they pick up for so I'm probably out of the way. Either way they're doing a great job of losing my service cause I'm shopping for new.