My experience with WM has been very satisfactory; the company is reliable and provide an excellent value for your money.
Waste Management does a fine service, and especially the drivers and staff are great. They are the only ones I interact with. Waste Management should actively educate people about recycling as too many neighbors do not do a good job
Terrible experience. I'm a truck driver, I transport garbage and I go every day several times to unload at this place, it always takes more than 1 hour since the workers do not pay attention to their work and there is never equipment to stack the garbage. In addition, you take every 1 hour 15 minutes and they stop the entire operation if you are a member of this company and you want me to send you photos and videos, ask me with pleasure and I will send them so you can see the bad work they do here
The website stated residents can drop off waste on tuesday. This was my first visit and first time doing this. Only to turn up and it is on saturday and I found out from a sign in the front. Spoke to an employee at the gate and informed her of the issue and that the website had nothing noting pompano beach residents can only drop off on saturday. no assistance was provided. I drove 38 mins. That is 38+ mins of time I could have spent focusing on my business. It is a big inconevenience to residents who follow instructions from your website.
I'm a Pompano Resident and dropped off Bulk Trash there today. Everyone was especially friendly. Eric went out of his way to help me when my truck wouldn't start back up. I was VERY pleased with everyone's attitude and helpfulness. THANKS again :)