I'm a senior lady and disabled veteran in Carson City. This past winter it became nearly impossible for me to safely maneuver my cans down my sloped driveway. The wonderful people at WM were and continue to be most helpful. Every one has treated me with the utmost of respect and concern. I'm so thankful for their continued support.
July 2023 the garage collectors continue to do a great job. My only concern is that the Recycle ♻️ guys don't check my can every time.
Thank you for the continued great service
Waste management has a monopoly in my area. The county dictates that we have to use WM. You are told to use the website to set up service, but the website says that you have to call them after you jump through the online hoops. When you call the # provided you get The AI named Lisa. It took me over 5 times calling the number to try and set up service before I was successful. Several times “Lisa” told me the office was closed and to call back then hung up. This was always during normal business hours Monday through Friday.
We appreciate the quality of service. Whenever we've spoken with them, they always answer our questions, always are professional.
Rudy is the best employee the Incline transfer station has ever had. Give that man a giant raise.
WM is a very well run business. They are responsive and you get real people when you call in and they know how to handle your issues. Their drivers are professional, timely and if trash happens to not make it into the truck, they get out and clean everything up.