Always responsive when I call with any problem. Always makes it right.
Attendant was very professional and prompt
Lately WM hasnt been picking up trash on our designated trash day and with the current conditions of the area, bears are a problem with the trash. I cant keep leaving trash in my house because the truck doesnt come when its supposed to. Also the garbageman keeps leaving the can across the street from my house when they clearly grab the can from in front of my house.
The gentleman at the Chester dumping station keeps ripping me off, I gave him $10 dollars and I asked him for a receipt. He charged me $10 to dump two cans which on the board says $9.40 I guess you're not paying him enough because he keeps the change. I've complained about this before to another employee that was working there. I know several other people in the Chester area that he has done this to. They have to chase him down for a receipt and their change back. I guess this gentleman wasn't raised right, he must think it's okay to steal and rip off the public.
Glad to have Wm in our area. They take care of the dirty business and appreciate the hard working staff. Staff are amazing! The WM corporate side I'm disappointed in. Continue to have staffing issues with truck pickup and adequate staffing at transfer site. Typically transfer site recycling area will be closed at unannounced times (especially on weekends),site operator will close it due to busy times or other issues. Recycling in general is pretty poor and the County and WM need to resolve a number of issues. Updates and communications has been spotty by email on interruptions or changes. Corporate portal and local correspondence are not well synced. This includes pre- Dixie fire issues. Of course Dixie Fire and Covid have impacted WM and understand current staffing shortfalls that are out of control of WM. But again many of these issue predate the Dixie Fire. Will update as things change.