Most of the time the service is great. Alerts have not worked for the last 2 holidays however. Even logging in directly showed I was still getting normal pickup even though it was delayed a day for holidays.
I love my service: I don’t have any problems with it. Company provides really nice service. Thank you so much!
I've never had one problem with WM over all the years they've been coming to my address. I have zero idea why Round Lake Beach dropped WM and went with Groot. You get what you pay for. And already Groot has not impressed me. I'm glad I'm moving out of state. Thank you WM for 15 years of great service!
WM is always at our home every week to pick up garbage and recycles. We had some smaller old furniture on the curb about 2 months ago and they took them as well. I was so thankful for that.
Finally I am so glad that my yard waste, garbage and recycle are picked up by 9 or 10 am! Since the pandemic pickup times were inconsient or missed. It seems WM crews are finally on a consistant time table!!
Thanks!