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Added by Jopie, at 10 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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04 December 2017
Let me start off by saying I am only giving the hotel two stars because it was nice hotel. The grounds were kept well. The cleaning staff was responsive and orderly. The breakfast was decent. Finally, my room was nice- no issues there.
However, let me tell you how my experience was Friday night. I checked in, was given a key to enter. I leave to eat and come back an hour later to find out my Wyndham rewards did not apply to the stay appropriately. I say okay the points are there can you just apply the points as it's now after 11pm, I'm tired from driving almost 10 hours away from home, and I wanna sleep. I kept trying to get the points to apply on my phone. I could not grt customer service on the line because it was after business hours. The General manager Tom was so rude over the phone. He was completely unsympathetic to the situation. He made me check out and vacate my room and I sat in the lobby til after midnight. The on duty manager Darius was incompetent and couldn't help. Eventually I was able to redeem my rewards on their desktop (the mobile site obviously had a glitch)..
As the reservation was made after midnight it booked me from sat morning to sunday check out although it was late Friday evening darius told me not to worry about it I would be fine until sunday. Well come sat morning Tyanna, another manager tells me I am not fine and I had to book again for sat to sun. Well now I have two reservations sat to sunday.
This whole experience has been highly annoying. On top of it all, I am member with points; I earned these from using the Wyndham, but I was treated like this? Do not patronize this Wyndham as long as their same management is there. Mgmt was horrible With the exception of Tyanna.response / report this review -
16 October 2017
The front desk lady was polite and helpful. Booking and location was easy to find. I arrived adter dark and the only thing about parking is that the parking lot is not aluminated enough and appear that there is not enough surveillance covers of the parking lot. Other than that, the stay was fine.
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24 September 2017
My compliments to Louise, Tyanna and Scottie S. who made our experience fleeing from Hurricane Irma so much more tolerable. They were kind, friendly, and gracious.
After hearing about our situation, Scottie S. magically produced a 5 gallon gas can to use because of the gas shortage in Florida. Louise, the "breakfast lady" washed and gave me a gallon milk container to use to get gas to get back to Florida, as well.
Tyanna, the charming front desk associate, helped us extend our stay as our travel plans kept changing. She is professional, kind and funny.
We found the property and rooms were clean, and the breakfasts were ok. Some of the furniture was a bit stained and should be changed. I would still recommend this hotel.response / report this review -
12 September 2017
Room was clean. Free breakfast had quite a few choices. Exercise room small but nice. The indoor swimming pool area could be cleaner, and Jacuzzi should be cleaner. Carpet was wet near on wall of A/C, they said that it was due to tropical storm. Overall liked our stay.
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30 August 2017
Clean and trending atmosphere. Service was great and desk manager was very pleasant.
Room was very nice and modern, bed was comfortable. Would revisit if in the area.response / report this review -
25 June 2017
Very nice and helpful staff. I booked a suite with a very large hot tub, which was nice. The price was a bit steep, but I would definitely stay here again if I were looking for a place in that price range. It was well worth it compared to similar hotels with less amenities. Overall, it was a very pleasant stay, and I had no issues at all! A very safe and quiet area.
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23 May 2017
I was sent to stay at this hotel by my employer due to a three week work assignment. This was my first time visiting Atlanta, GA and was very excited until this awful hotel experience. I woke up the first night with a bug bites all over, and told the hotel manager. They told me they will change my room, even though they didn't think there were any bugs. Too bad, according to research, quickly looking at a bed and under the comforter is during the day time is not an appropriate way to check. I went to the next room and woke up the following day with even more bites covering my entire body. Hoping this was a rear mosquito in Atlanta, and not truly bed bugs, I went to the ER. After seeing a physician they confirmed I did get bitten by bed bugs, but could be even worse! I was in perfectly good (working) condition when I arrived in GA to take on the work assignment, now I am out of work due to the condition, and had to transfer to a completely different hotel. The hotel seemed the least bit concerned, and has no interest in reimbursing me or my company. I am so disgusted, never ever had bedbugs, and figured this would have been a clean enough hotel to not expect this. I travel very often and will NEVER stay at another Wingate after this experience.
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12 April 2017
Upon arriving on Saturday evening, when my wife sat on the toilet, the entire toilet seat slid off and she almost fell into the shower/tub bruising herself in the process. Told the clerk at the front desk before leaving for supper. Upon return nothing had been done. The next morning upon checking out the manager said there was no maintenance staff on weekends.
The breakfast choices were limited except for the diy waffles and the quality of breakfast was overall poor. I would never stay at this hotel againresponse / report this review -
04 April 2017
The rooms were pretty nice, hd tv with hboand showtime. Staff was nice.
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29 March 2017
Close to the interstate, friendly staff, room was clean. I did hear about another guest who found bedbugs in their room and they were upgraded to a different room. Did a thorough check of my own room and found it bug free. Breakfast was free, so no complaints there. We came back later in the afternoon and found our room clean and freshly stocked with towels. Would stay again if visiting Atlanta.
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25 February 2017
Very nice and clean place to stay. Everything in the room worked properly and bathroom was a very clean. I'm very picky about bathrooms.
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17 February 2017
I love Wingate it's a great middle class hotel. I have yet to attend one that was not clean and fresh. The customer service is always the best.
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