Walter Guy Jewelers

Location :

220 Hay St, Fayetteville, NC 28301, USA
Added by Jopie, at 10 October 2013

Add email
Add business description
Add Social Media
Add Products and Services

• Janell Carr

  18 October 2017

  I went in to have a pair of earrings cleaned from tarnish and they cleaned them for free, gave me cleaning pads, and explained to me what was the best thing to do. I really appreciated their professionalism.

  response / report this review
• Meagan Mowgli

  19 September 2017

  Very disappointing services. Repaired a ring and within the first day of wearing it, the ring broke. Dropped off my diamonds to be reset and after a month they still were not able to produce a design. No communication and the gentleman was less than helpful, though the ladies are lovely.

  response / report this review
• Thomas Woodberry

  22 August 2017

  I sell items and had to decline numerous offers because my watch was in repair for three weeks now! Smh

  response / report this review
• Kathy Somar

  13 May 2017

  Besides being a really nice man with a wonderful store Rob is a true artist! He took my rough idea and turned it into the most beautiful representation of the love I have for my children. He did it in a reasonable time for a reasonable price. I'm so glad I just let the artist work! If you want something stunning that no one else has I can't recommend him highly enough. Also a great place for estate pieces, watches and repairs of all kinds. Thanks Rob!!

  response / report this review
• R Cox

  17 June 2016

  Needed heirloom pin (Grandpa's gift to Grandma before he shipped out to WWII) repaired. Extremely happy with Robbie's professionalism and the product he gave back to me. Grandma's had it in a drawer since it broke sometime back when Ike was in the Whitehouse she's gonna cry!
  Thanks guys. Entire staff was great.

  response / report this review
• Bethany Otten

  21 December 2015

  Great place to get a watch battery or to have your watch fixed. Very helpful and knowledgeable staff.

  response / report this review
• Joe Salisbury

  05 February 2015

  Very friendly. Were very willing to help and made me feel very welcome.

  response / report this review
• Janis Marie Holden

  02 January 2014

  I first used Walter Guy Jewelers in 1990 to get an appraisal done on a ring given to me by my godmother. Just a few weeks ago, I needed a new appraisal because I was going to give the ring to my son to use when he proposed. Even though I was a walk-in, Mr. Guy took care of me right away since I was going out of town that afternoon to bring the ring to my son. Mr. Guy did a thorough appraisal (as expected from someone with his certification). I was also pleased to learn that they had the original appraisal on file that they could use to compare and verify the details of the ring. Great customer service and beautiful items in the store. I would recommend them to anyone looking for a genuine jeweler and not some chain store where the employees have minimal training and are more interested in selling you something than in providing quality items.

  response / report this review
• Holly Reynolds

  17 October 2013

  I'd been here once before while just wandering Hay St., and I remembered that they did watch repair.
  
  They were VERY helpful and quick at getting my watches done. I had a great chat with the staff while I waited.
  
  Both times in the store, I felt very welcome and accommodated!
  
  I will be bringing them my watch repair business from now on!

  response / report this review