Dr. Grant was amazing!! Everyone there treated us so good. I️ am very thankful that we had them through this wonderful experience. When we have another child we will be back! Xo
I had a decent experience with Women’s Health Haven up until 31 weeks pregnancy. Occasionally I felt a little judged by the midwife at times because I felt like she was pushing me for an un medicated birth even though I hadn’t decided yet. She also pushed me to deliver at Cape Fear instead of Womack which I could understand because she works with Cape Fear as well. At 27 weeks I went in for my 3 hour glucose test and asked them if it was still necessary to have my 28 week appointment that was already scheduled for two days after the glucose test. They said no and cancelled it and I rescheduled one for the week after at 29-30 weeks and I attended that appointment. After that I had an appointment for today which is supposed to be my 32 weeks appointment. However I called and told them that something had come up and I needed to see if I could come in in the next couple of days instead of today due to a family emergency. I had also cancelled my appointment prior to calling them through their text message system. The lady instantly got an attitude with me and said that I had already missed one appointment (referring to the appointment rescheduled at 28 weeks) and that I was a liability to the practice and they could no longer see me. At almost 32 weeks pregnant they left me with no provider for my pregnancy and refused to schedule me another appointment and said it had been 30 days since my last appointment when in fact it had hardly been 2 weeks. The lady I spoke too implied that I was cancelling my appointment due to using drugs when I have NEVER had a history of drug use EVER let alone while pregnant and she made me cry after getting off the phone with her. I guess this is a blessing in disguise because now I can find a better provider whose staff doesn’t accuse their patience of drug use when they know nothing about them or their care.
Amazing office with an amazing doctor & staff. Dr. Grant listens to her patients & is very attentive to their needs. I started going to her office for my high risk twin pregnancy. Through her care I carried my twins to full term with no NICU time. I would highly recommend this office to anyone looking for an OB/GYN that is knowledgeable & compassionate. Best medical decision ever!
This place deserves a 5* review! Our experience has been extraordinary with Dr. Grant and ALL the staff. Everyone is nice, professional and friendly. At first we were hesitant to go here because of the reviews we read about this clinic but then we decided to check it out for ourselves and it turned out AWESOME!!! Thank you Dr. Grant and the staff for all the compliments you always give us and make us feel special. YOU GUYS ROCK!
Love this place and the ladies that work here. They are the sweetest and I actually look forward to my appointments because of the warm environment they create. I'm always in and out in an appropriate amount of time and any questions I ever have are answered without judgment (first time mom, I can ask some silly questions 😬) would recommend over and over again!!
Love so much. Clean and pleasant. The staff are awesome started going last year when pregnant with my son and now back again at 18 weeks pregnant!!!!❤👍👍
Went for my first appointment the other day and a workup this past Friday and they are honestly so nice and helpful. All the staff members were professional and knowledgeable. They even gave me a gift bag full of prenatal vitamins and gift cards for baby things. So wonderful! They really make me feel like I can count on them for my checkups and make sure my baby is doing great. Can't wait for my next visit. Def recommend this place for everyone who is expecting. ❤
Love love LOVE this office! Every single one of the staff members are amazing! They always remembered my name, were sweet to my children, and always made sure to answer all my questions when I wasn't sure what to do. Dr Grant is absolutely amazing. I went there for 3 years and never once had a problem with them. If I hadn't moved to a different state I would have never switched offices. If you are thinking about going to this office, DO IT. You will not regret it!
Very friendly and lovely staff. My appointments are on time as well the referrals to other clinics. The office very clean and comfortable. Dr.Grant is very attentive to my needs and I belive that all her patients receive the same care. The faces of the patients that come out of her office are always happy. Well there is much to say but so far my experience has been great as well my daughters. Everyone has ups and downs but we all have something Great focus on the great and let the downs help you grow for the best. Helen 😊
Positive:
-All support staff was amazing!! Front desk staff were warm, welcoming and friendly!
-Nursing staff was also really enjoyable to interact with! Polite and warm to me!
-Wait time to get into the room was really short, I was very surprised
-Phlebotomist was also extremely personable. I told her I don't do well with blood draws and she was very kind and patient with me.
- The facility itself is very nice, clean and put together.
Negative:
-Hours are terrible. Providers are not there on Fridays, they open around 9 and close around 5. If you work a normal job it is nearly impossible to find a time to come in.
-I was supposed to go for an annual exam. There was a misunderstanding on their part and even though I tried to clarify it multiple times during the visit I still ended up without my annual exam.
-The mid-wife has terrible bedside manner. She was nice enough, but I felt as though I was being judged and that she didn't believe me when I told her things about my health. My currently profession allows me to know quite a bit about health and provides a basic understanding of what is wrong. She didn't pay attention to any of my actual concerns, but instead stuck to her own agenda
-In discussing options with the midwife I felt rushed. She answered my questions but was extremely short.
-Never once did I see the actual doctor, nor did I even get the option of making an appointment with her.
-I had a medication that was supposed to be sent to a pharmacy the day of my appointment. When I went to go pick it up, I was informed that it had never been called in and although the tech at the counter checked multiple other locations, it could not be found. Unfortunately for me, it was a Friday and they weren't open so I had to wait an entire weekend. (Even though I left a voicemail, I never actually got a call back and had to call again). When I did call they insisted that it had been called in to the same location I went to.
-I was not called when my test results came in and my online profile was never updated so I couldn't even check myself.
In general, after having to switch from a gynecologist I had for multiple years to here I was not impressed. This is a great place to go if you need to get tested for something or maybe if you have a quick issue but for long term, personalized care I would not recommend.
The staff was very nice and helpful. The medical assistants are wonderful. I really don't understand why this place have so many negative reviews because they have been nothing but nice to me. Dr. Grant was very nice and down to earth, easy to speak with. I will definitely recommend this practice without a doubt.