Horrible! I would not recommend this hospital to anyone. We have had one bad experience after another. Came for a 3-5 day stay. Due to complications now 2 weeks and counting. If other options, I would encourage choose another.
After my boyfriend was paralyzed in a car accident he was transferred here. They took very good care of him and were so sweet. They made his life as easy as possible from what I saw… He said later he made some great friends while being in there. As far as how thorough they are, I wouldn’t really know.
I had a great experience. The room was clean and quiet, the staff was personable and attentive, not slow. Even the food was good. I went in for a severe Multiple Sclerosis attack. I left in much better condition. That’s all I hoped for. I see complaints that sound like they’re expecting a resort hotel. This is a good HOSPITAL.
Took my son in, his 4th trip to the er in two weeks. Abdominal pain, chest pain, rapid heart rate. They registered him, then sent him to the waiting area. We sat for over 4 hrs, never saw a doctor. They were packing people in the waiting room and no one was being seen. People were there hours before us and they had not been seen either. I was completely disgusted in what we experienced tonight. Not sure what has changed, but this place has gone down hill.
Multiple bad experiences here. Most recent being today. Patient needed to use the restroom after surgery. Paged the nurse and let her knowwaited 20 minutes and took her myself. Not once having a nurse come in the room to assist her to the restroom! I found blood that wasn't the patients or my own in 2 separate places in the room, one of which was ON THE BED!!!!
That is sooo unsanitary and disgusting!!!!
Way to make sure the room was clean for a patient who is highly susceptible to illness!
Made me livid!
My Mom's life was saved at this hospital in 2013. She has received the best of care ever since. The people here are WONDERFUL. They truly CARE. Thank God for these people and this place.
The Cafe Bakery has the best healthy choices, customer service, and a variety of different teas! Also, the actual hospital is beyond amazing. The nurses are constantly checking on my grandma every five to ten minutes. I've never seen such a dedicated staff in my life that truly care for their patients.
Guess you cannot give no stars because it will not post your review. Let it be know that your ACE department sucks. Have been after Samantha Rogers for help with our mother and we kept hitting brick walls. They could not get our mother out fast enough. Transferred her to a facility that rejected her! Guess she isn't your problem any longer.
This is about the billing system. We have faithfully made payments every month. I suppose they don't like the fact that sometimes we cannot make large payments due to the fact that we had to keep my husband's car taking him to work every day and more of our finances were needed there. My main point is that we were faithful in making some kind of payment EVERY month. Yet, they send our account to a collection agency???!!! As it turned out there were 3 billers involved in the various tests my husband and I took and no matter how faithful and on time our payments were, apparently not enough for them and all 3 got sent to debt collectors. Now we have them all combined in one under the accounting service called Clear Balance. I SPENT HOURS ON THE PHONE TRYING TO DO EXACTLY THAT, but, no, they have to go through debt collectors first???? NOW my doctor wants me to talk to a surgeon. I refuse. I'm in God's hands now while I continue to pay on last year's bills.
Wow!! What an amazing place. Never knew there was a place filled with that much talent, compassion and love. Everybody was wonderfu, from the people that prepared my food to the world class doctors and physicist . Worked together to give me every chance possibble!!!!! Love them!
This was my husbands worse experience ever. He had all signs of a stroke and they monitored him for a few hours and sent him home. They said because they did not find anything on the Ct scan. But still in pain in his chest , arm and now he has slurred speech again and very disoriented. They should have kept him overnight for further monitoring. I am very disappointed. At this point to sure what to do☹️
Avoid Avoid Avoid this Hospital Network of Physicians if you want to receive care based upon your health needs and not their needs and silly procedures that put their best interest first and not yours. Case in point: if you are in need of seeing your PCP and he/she is out for a few days, vacation or a month or two for other reasons they will not allow you to see another Doctor do to their procedure of only allowing him/her to see you. This means you have to go to Emergency room for something routine so they can charge your insurance more for it.
I had a rather major surgery lately on my neck at WFUBMC. I have worked in the Medical Industry for almost 40 years. My surgical procedure was enhanced by the short wait time in the pre-op areas. My anesthesia and procedure were explained in detail to me. I was impressed by the way all of my caregivers listened to my opinions and feelings and respected my input. The nursing care I received during my 3-day hospital stay was EXCELLENT! I received quick responses from my requests through the "call bell". My special diet because of the expected swelling in my throat (and my diabetes) was delivered well and supplemented with food kept on the nursing unit just for that purpose. I highly recommend this facility and especially the Department of Neurosurgery!
I am so disappointed with this hospital. The sad thing is back in 1986 my grandfather had double bypass heart surgery and it was awesome to him recover as quickly as he did from that major surgery, and to see it digress as to what it is today.
On the other hand, my fiance has nothing but problems with doctors not communicating with her or nurses making false accusations due to their non communicative skills. Living 170 miles from here one would think that my fiances specialist would have some sort of communication with this hospital but no that is too difficult. I cannot count the wasted appointments the insinuations that are made not to mention do not get your medication from the hospital pharmacy and then inadvertently have to be admitted to the hospital otherwise half of your medication will be missing when you get it back from being locked and secured.
Save yourself and search for somewhere else to get your medical care.