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Added by Jopie, at 16 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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15 December 2017
One doctor failed my operation and another tried to cut my organs out without giving me an explanation. Had to pay for the doctors mistake as well. If you want to live, it’s better to stay at home or go to a pharmacy than come here :)
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02 December 2017
My overall experience coming through the emergency was very frustrating. I sat for 6+ hours and I was only seen by a triage nurse and at registration. Normally whenever I, or someone else, comes through the ER the wait time is not this extensive. This is my neighborhood facility and I don't want to chance traveling to another hospital for care. This process has to improve. Whether that is staff or speed of service.
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28 November 2017
Got checked in at 12PM in the ER. It is currently 7:30 and farthest I got was to triage. They don’t have enough rooms and they don’t view they need to expand since they have a monopoly for south side ER visits.
In terms of customer service, senior management want to just cut costs as opposed to expanding and improving wait times and fixing the bottlenecks they have (a 7 and half hour bottleneck is pretty bad).
The staff does a good job and doing what they can but until management wants to be proactive in caring for patients, recommend going to a different hospital if healthy enough to make trip.response / report this review -
04 October 2017
Honestly not sure where these bad reviews are coming from unless the people writing them have some serious attitude problems to begin with. Took my mother here after a horrible experience at another hospital and the U of C saved her life. The entire staff from surgeons to physicians and nurses, etc.. showed amazing care and were very forthcoming with information. We didn't have to search for answers they let us know right away and made sure we understood everything. They showed genuine compassion for my mom and our family. We have friends at other facilities like North Western and Loyola and even they said U of C was the best and we couldn't agree more. Maybe their billing isn't easy to understand or a bit flawed but honestly who cares? That's what happens when we start to let computers run everything. You can't possibly say a hospital is bad because of that. The system at where I work gets garbled too.again, it's software and only as smart as the people who program them which isn't the doctors or nurses, etc. fault.
If your health or that of your loved ones is your main concern which I sure hope it would be you can worry about billing issues later.response / report this review -
29 September 2017
My family has a decades long history of being serviced by the University of Chicago Hospital. I made the mistake of going to Jackson Park Hospital, which I will never do again! Whether it was the Cancer center, Children's Hospital, or any other section of the hospital; we have always received quality care. The University of Chicago Hospital is the best that the Southside of Chicago has to offer! Check it out for yourself💉💊🚑🏥
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12 April 2017
My grandmother has received outstanding service from her nurses after being admitted for the flu. Unfortunately planning for her aftercare has left my family researching inaccurate information from the U of C team. We have spent over 1 week looking at rehab programs, referred to us by the hospital. In many cases the programs did not accept my grandmother's insurance and we learned this after days passes waiting on a potential placement. We finally find a place and the hospital is literally kicking my grandmother out before the placement is finalized. I am sick. There case management is non-existent. A doctor was checking on my grandmother earlier and was verbally berating my mother as if it was her fault that we did not have a rehab facility. This process has negated the positives of her actual care. If you have elderly family members go to another hospital with more knowledgeable and experienced case managers. I'm now scrambling trying to figure out what to do for my grandmother until she is admitted to rehab.
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06 April 2017
I'm amazed how caring Dr Alverdi and Dr Uzma Siddiqui are. I've been dealing with an esophageal fistula for 3 years now as wish I had been referred to them sooner. Although my fistula is still an issue they are grouping together and trying their hardest to come up with a game plan. I'm considered a rare patient in my case but I have faith in these Dr's. One surgery down and unsuccessful but not giving up. Second procedure set 4-25-17 & putting all faith into this experimental procedure and these amazing Dr's.
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28 March 2017
I waited the ER for over 6 hours. No one never saw me. I was in excruciating pain. Nurses just pretty much didn't give a damn. When I told the lady that I had been there for six houra she pretty much didn't care I finally left. I came in at 10:45am by 4:45pm no one still had yet to c me. Unbelievable. I was better off suffering at home
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05 January 2017
I am truly disappointed in the University of Chicago Emergency Room service. The service was never that bad as it was yesterday. I went to see a doctor about excruciating stomach and abdomen pain and waited in that ER for over four hours crying over the pain. The service was slow and not too many doctors were on staff. The receptionists didn't even look like they gave a care in the world when it came to the patients. The ER continuously filled up and by the time I got sick of waiting and was about to leave, the exit door was almost baracaded with sock people in wheelchairs. This was extremely ridiculous. I get a call from the hospital asking me will I be coming back to see them again and I was going to go back today until she told me that the long wait time is still in tact. I'm going to another hospital. This was absolutely sad.
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23 October 2016
I can honestly say that I have received life-saving care for my daughter and I.
I saw Dr. Nunes for all my prenatal care visits, he was always on time and always very informative on what I should be expecting all the tests that are available to me with options. And every visit here I would update me on my progress and potential issues.
As it turns out I became very ill during my pregnancy and he was there for me. He had previously had me meet some of his associates so in the event of him not being there I would feel comfortable with the other doctors. While it was a very emotional time in my life I can look back a year later and say I was in the right place. It was devastating to have my a baby so early but having the Children's Hospital she had every opportunity to thrive. The nurses were excellent and understanding and the doctors did everything they could to make sure that both of us would make it through. Without going into detail I know both of us could've had a different outcome if we had not received the best care from both the doctors and nurses.
Also the social workers were in contact with me to try and make my stay and her long-term stay as comfortable as possible even putting me in contact with the local Ronald McDonald house and helping me with the possible disability papers and therapy information that I possibly needed.
Reading some of the other negative reviews I could say that there was some nonclinical staff that has probably since changed. However when I I am rating a hospital or Doctor I am basing it on the most important aspect which is clinical care. A rude person at the front desk or cafeteria would be the least of my concerns and are probably handled.
I will return for all other major medical procedures. Thank you!response / report this review
