I just had surgery here today and the staff was fantastic. My nurses (pre-op Bre, OR room Nina, and post-op Gloria and Suzanne) were wonderful. Very organized and no issues at all.
This is only the 2nd review that I've ever done.
I contracted "FOOD POSIONING" from a Tuna Sub sandwich, that I eaten on 10/27/17, which caused me a whole lot of very bad symptoms, Diarrhea, Vomiting, Dizziness, Sweating, Shortness of breath, and I even Fainted.
I literally thought that I was dying, during this episode that I was going through, I had no idea what was going on with me, I just knew that before leaving work on Friday 10/27/17, other than being a bit tire, I felt great.
But anyway, all of those issues landed me in the ER of Illinois Masonic Hospital, which I was only there for a short period of time, before being called to have vitals taken, and then maybe less than 30 minute's for seeing a doctor And having a EKG, Chest X-ray, Blood drawn and having a IV in my arm.
And within a couple hours or so, it was determined that I needed to be admitted, for observation. And placed in a room on the Cardiac Floor, where I had two of the best nurses caring for me. Nurses Kendra and Rachel were absolutely amazing, overall I have no complaints about any parts of my stay there from Saturday 10/28/17 until Sunday 10/29/17 from the ER to the discharge. *Well other than the food, LoL,
And that was the first time, that I had been in a hospital as a patient, in nearly 41 years and then it was for childbirth.
Ultimately in the end, through all of the Scannings, Stickings and everything else, that needed to be done, it was concluded that my diagnosis was "FOOD POSIONING"
And while I hope not to have to be admitted into any Hospital ever again, I would recommend this Hospital. Many thanks go out to all of the team on staff that I came into contact with. Thank You.
Got me in quickly and assisted me with getting around on a messed up foot. Staff as always professional and helpful.
Humiliating experience. Four months after being there for an X Ray, they never sent a bill. And guess what? They made sure to send it to collections. I have spend over 2 hours within two business days to get in touch with someone and pay the bill and because it is in "research department", nobody can touch the case. Humiliating and unprofessional. If you want to avoid a headache, do not use this hospital for any services.
How ironic someone posts almost the same thing that Im about to post, THIS HOSPITAL PUT MY GRANDMOTHER IN CRITICAL CONDITION!!! SHE WAS NOT LIKE THIS BEFORE WE BROUGHT HER IN!!! This hospital made everything WORSE!!! Worst hospital ever!!!!!!!!! Please, take your loved ones to a place where these nurses and doctors ACTUALLY GIVE A DAMN.!!! Nothing but HORRIBLE uneducated people! Get a different response from everyone !! Don't you guys communicate at all with each other ?! And now I'm about to lose my grandma all thanks to your "nurses" and "doctors" who NEGLECTED her.
worst hospital ever. how are you going to have someone wait 2 weeks for a appointment after being in the ER? and you guys also killed my grandma. i will never step foot in this hospital ever again. i rather die before i get treated by these criminals
The personalities of the people at this Medical Facility is Soooooo great! From start to finish! They made me feel welcome! The attitudes of the people at this location is phenomenal!
Give a two.Lack of communication.Waited 8 hours in the er when they​ believed I had a stroke..Thank goodness it turned up no stroke.Gave me 3 baby aspirin after sitting there 8 hours WTH?
Months ago they saved my now 4yr old son with breathing issues. "Hey, we are going to figure this out and he will be okay", said the doctor right before she took charge and gave orders that saved his life. That alone gave them 5 stars. Today they helped give birth to another of mine. I was given nothing but respect and top tier customer service literally every time I have come to the ER. The temporary pain and/or agony of waiting on a room/doctor is not a reflection on the quality of care. I love those doctors and anybody who helps make that place function.
They're efficient and Friendly! The Dr's I have encountered are caring, knowing and compare the information that was previously given to U by other physicians! I have an enjoyable experience each time!
They made me wait in the emergency room for a couple of hours but I have to say that at the end of the day they took care of me perfectly, the doctors were super informative, nurses helped a lot with anything I needed. They did a great job with my surgery. 100% happy!
I'll Masonic hospital has the best doctors, nurses and staff. They knew exactly what to do for my niece Kim who passed away from cancer after spending 2 and 1/2 months at Illinois Masonic . My niece wanted me to thank the staff on the 3 and 5th floors also thank you to the security staff.
The the doctors , nurses and staff made my niece as comfortable as they could before she passed on.
Also the lobby desk crew and priests were very caring and compassionate towards our family and we will be forever grateful.