Name: Universal Nissan
Address: 12785 S Orange Blossom Trail, Orlando, FL 32837, USA, US
Telephone: +1 407-926-7000

Universal Nissan is a car dealer, located at 12785 S Orange Blossom Trail, Orlando, FL 32837, USA. They can be contacted via phone at +1 407-926-7000, visit their website www.universal-nissan.com for more detailed information.

Location :

12785 S Orange Blossom Trail, Orlando, FL 32837, USA

Contacts :

Added by Jopie, at 13 April 2017

Monday 7:00 AM – 9:00 PM
Tuesday 7:00 AM – 9:00 PM
Wednesday 7:00 AM – 9:00 PM
Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 9:00 PM
Saturday 7:00 AM – 9:00 PM
Sunday 11:00 AM – 7:00 PM

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Yadiel Perez

15 December 2017

Absolutely a great experience. Buying cars is not something you do often and for me is extremely important that I feel comfortable with the decision and the process. I have been a customer of Universal Nissan for 7yrs and have bought 5 cars during these seven years. This time I had the pleasure to work with the VIP team and Alberto Santos. Highly recommended that you work with this guy and his team. Always willing to help and provides the correct time to listen to your situation and gives you the best alternative.
Iris Pena

03 December 2017

My experience at universal nissan on south Orange blossom trial in Orlando fl was great my salesman was and is awesome. He new what I need and takes pride in his job. We felt very confident in his choices and is opinion. I had back surgery and few day ago and Kevin remember and called my husband and I wishing me luck and that meant a lot to me. For all you out there wanting to good to universal Nissan I suggest you all meet with Salesperson Kevin Hung he gets ⭐️⭐️⭐️⭐️⭐️ From the Pena family. 👍
Jessica Perez

01 December 2017

I’ve been to several dealerships but what an amazing experience I had today at Universal Nissan. I came in looking for a specific car with specific details on it, that’s when I met with Kevin Hung. What a great service!!! Kevin not only had time to answer all my questions but also kindly share information to get the best deal and a car that suit my needs. If you need a sales consultant contact Kevin Hung, this guy did everything in his power to give excellent quality customer service. Kevin, thank you for helping us get the best of the best, I LOVE MY NEW CAR!!!
Japharrius Perry

29 November 2017

Billy King was awesome He not only help me with all my questions and concerns, he was patient and kind. Great customer service is an understatement. I am greatly satisfied with my purchase. He gave me options to choose from. He made me feel confident with the chose I made. He made sure I didn't leave with uncertainty.
Tre Copper

25 October 2017

Brendon was awesome. He even came to my job to finish busy at hand, On His Day off.
I just want to say thank you for everything. Even when I was getting upset with the back and forth things,(nothing on Nissan). Brendon you kept a smile on face. And for that you get a great big WOW from me.
Thanks a million,once again
Tracey
Brenda Sydney

24 October 2017

I went in looking to get a used car and I was able to get a new one for around the same price range because of the awesome deal the manager was able to get me. Rudy and Jose were very helpful and I'm grateful for my new car.

Update: they talk about quality service and keeping customers happy so much but I am unhappy with the service. I bought my car in January New directly from them. I have never taken my car to anyone else for service or anything. I had a flat tire and my wheel lug key was nowhere to be found. Because of this I had to wait 4 hours before I could get home. I go to the dealership and ask what my options are and one of the guys in service basically tells me that I am in the wrong and lost the key. I have never seen the key. It was not in my car ever. There’s no reason for me to take it out. Never had to use it. Never opened the flat tire compartment until that day. No one else drives my car. It wasn’t there, but instead of helping me he was rather dismissive about it. He even said “I bet I can find it if you bring the car.” Guess what? I had 5 ppl search my car and Even when I had it towed to the dealership the service crew couldn’t find it. He showed me where the key might be on a different car with different storage compartments, totally unhelpful. The only helpful people are Pinkney, Edwin, George, and Greg. My car was towed there and Greg was my service advisor. The next day I tried to get into contact with Greg for like 2 hours, they kept transferring me to his phone and telling me that he was my service advisor so I needed to speak to him. Greg wasn’t even there!!!! No one told me he wasn’t there until I arrived. They just kept transferring me to him for 2 hours.
Skip Shervington

06 October 2017

There were three individuals that made this process a pleasant experience and they should be recognized. I brought my 2005 Nissan Frontier in for service realizing that the repairs may force me to finally buy a new truck after 12 years with my Frontier. I loved that truck! Nick Alexandrian jumped in and immediately diagnosed the problem saving me a whole lot of time and gave me good, honest information on which to make a decision. Next Chris Ramon was a very personable, low-key, low-pressure and knowledgeable salesman who did everything I asked in order to make sure I got the truck I wanted and needed. Next, Alberto Santos made it a point to transition me into the sales department and followed up with me after the sale. All-in-All, I can say that this sales experience was excellent and when my wife needs a new Rogue in a few years, we will back. Thank you.
Miguel Vega

05 October 2017

We’ve bought both of your Nissan Pathfinders in this dealership. Employees are very courteous and efficient. Sales associates are nice but I think that some don’t have full knowledge of what they are selling. I asked questions about some features the pathfinder lacked and why and he couldn’t answer. The features that the suv offered some of them he didn’t even know how they function and why they didn’t function in a particular moment. Service is always good and offer a good maintenance service fir your car. They accept walk ins but be prepared to wait a long time cause they take care of the appointment first. I recommend this place to buy a car however be informed and don’t accept any offer without checking on the web in case you end up paying more than average.
Jose Perez

04 August 2017

Wow!!!! This place is a car customer's dream. I went to the service department for an unscheduled routine oil change and tire rotation and expected to be told to return another day. Mr. James Middleton (service advisor) went above and beyond to help me get it doneeven when he had other appointments on standby. I explained to him that I was driving back to NYC the next day and needed it done ASAP . He escorted me to the extraordinary lounge, equipped with a dinning kitchen area and told me it would take about 1 1/2 hrs. The lounge was great! The food was reasonably priced and it was surprisingly good. I had a delicious turkey burger with coke slaw and the service was also excellent! The atmosphere was pleasant and welcoming. I have been a Nissan customer for over 20 yrs in the East Coast and I've never received such good service before today. Keep up the good work! You guys were outstanding. I was out of there within the 1 1/2 hr mark. By the way, my name is Luis Rodriguez, not Jose Perez.
David Noboa

04 June 2017

Billy king was amazing helpful in helping us get a car that was in our price range. Very polite patient and persistent on making sure we leave happy. Definitely will recommend him and the dealership.
Jenna Kastro

03 June 2017

We had a great car buying experience with Luis at Universal Nissan. Not only was Luis well-informed on all of the Nissan models, he was also very personable, patient, and helpful as we went through the process of purchasing our first family vehicle. With a newborn in tow, it was important for us to select a vehicle with all the safety features we wanted and to stay in our price range. Luis helped us to do this and went above and beyond with customer service measures. We strongly recommend Universal Nissan and we encourage those shopping for a new car to work with Luis!
Patrina Stephen

06 May 2017

Absolutely love Universal Nissan. They'll do whatever it takes & wont stop to make sure you leave happy, with a brand new car. They also make you feel very comfortable! Special thanks to Billy King! He has got to be the best sales person ever. You can tell he thrives for customer satisfaction. The manager is also very kind and amazing at his job! Highly recommend anyone to check them out! Everyone walks around with a smile!
G. Bradshaw Sr.

21 April 2017

My experience was excellent from the moment I walked in.
My sales rep Brendon Grimes, was awesome! From then tour of car, to explaining the features. Driving the Max only added the icing on the cake. I was sold then for sure. I had the pleasure of dealing with Mr Juan Crespo after. He made it easy to say yes! The finance manager Mr Norm Leblanc was just as awesome also. I went in just looking for information and drove off in a New Car.
Everyone was professional, friendly and accommodating.

Thanks again for the amazing service Gentlemen.
Tim Schneller

20 April 2017

This was the best car buying experience I ever had. Alexandra was extremely helpful in finding the perfect truck for me. She went above and beyond due to my stubbornness and was patient until we find the truck I wanted. Then it came to the part I normally hate (having to negotiate) but Ralph Simon made a fair deal upfront with non of the normal car sales tactics we all hate. I will definitely be going back to get a second car with Alexandra and Ralph in the future. I want to thank you guys for making the experience fast and fun.

Tim