Excellent service
Ha was professional, thorough, and personable. I will request him next time I return. Everyone was efficient and answered my questions. I was impressed with the friendly atmosphere and everyone was working. pleasure to see. Thank you
Horrific treatment!! Went in to purchase leased car, and. Could get Any solid answered to make purchase. No one seems to know. What the are doing. Pushing a new car instead. If listening to what I wanted,
I had the most amazing experience at Coggin Honda Of Orlando. Everyone at the dealership was super helpful and extremely helpful. Daniel Concepcion helped me find the perfect price for the perfect car that I desired. He also was friendly and made me feel comfortable and important. I recommend anyone who is interested in a new or used car to visit the experienced salespeople of Coggin Honda.
Horrible place. We went in and nobody greeted us so we waited at the tables set up front. Some time later two ladies walk in chatting, not noticing us potential customers. So my husband and I chat a bit and he goes to the service desk where the women are still chatting to ask for help. She was very pleasant, but hello, aren't you supposed to greet people?? Maybe I am wrong and she just gets paid for doing nothing. So she called for help. We waited for some time, quite a long time actually. They didn't seem incredibly busy. Finally two men ask the ladies at the desk if we have been helped. I turn around and say that we haven't but we are leaving anyway. I spent the time waiting reading the online reviews and realized that we made a mistake.
So we get up to leave and my husband and the two men are bantering back and forth. One worker, Michael, is waving goodbye mockingly. The other man who seemed to be a manager was acting as if he was trying to appease us but had a smirk on his face like he was enjoying further angering his customers. If this is Honda's"face", no thank you. We had thousands for a down payment but went to Mazda, our second choice, where we were treated like paying customers. Shame on Honda for not demanding better from it's dealers. Should have shopped in our own neighborhood instead of thinking that we could get a better deal in Orlando. I recommend going anyplace else than here. We will be contacting corporate about their behavior as we were leaving.
My experience was painless. I came in knowing what I wanted and hoping for a very specific price point that I could afford. Noggin Honda was able to exceed my expectations and gave me everything I needed and in the budget I needed it in. If you are in search of a reliable Honda I highly recommend Coggin Honda of Orlando. They truly strive to make you happy. I was told my car would be finished in an hour and a half, but to my surprise thirty minutes later i was informed my car was finished. They work quickly and efficiently. The best experience I’ve had bringing my car in. Thanks Coggin Honda for going above and beyond the normal expectation.
If you're looking for a Honda, this place is the best, hands down. Bought a Pilot Elite today and my wife, grandma-in-law, 2 sons and myself couldn't be happier. This is the only dealership that we kept coming back to. Armando, CJ, the manager (sorry dude, i forgot your name) and others were all good and low pressure. Best place around.
We had an awesome experience at Coggin Honda. Our service guy Adam H was really good. He answered all the questions we had in reference to things that needed attention on our Honda. We will definitely make Coggin Honda our permanent place for servicing our car.
Had an appointment for 10:15 and it is now 12:10 and was just informed that they just started working on the car.. we have also been told they have over 100 scheduled appointments for today which is well above their capabilities obviously, also we were told people have been waiting since 7 this morning. Pretty ridiculous if you ask me, don't come here for maintenance or buy a car. Not worth the hassle
GREAT experience overall. Entire process took a few hours. Well worth the wait for the car. Emmanuel was the salesman who provided great customer service. Adam was the Finance manager, great service as well. I didn't think I'd get the car, but a few hours later, they made it happen for me. My only negative is that monthly payments is a bit over my desired budget. However it is worth it for the car and I have no regrets. Happy customer.
Would love to give less than one star. Took my Pilot in because of a high pitched noise it was making from the engine. Once I got to the dealership the noise went away, however I left the SUV there, because the sound worried me. Coggin Honda supposedly "checked" the vehicle over and said it was fine. On the way home with my car from Coggin, the noise comes back and check battery light comes on, plus a burning smell coming from the engine. My family and I have purchased 3 vehicles from this place. We will never give another dollar to Coggin. Avoid this dumpster fire at all costs.
I want to share my experience about Coggin Honda of Orlando.
I got my new Honda Civic 2017 on Memorial weekend. The service was excellent.
I was unfamiliar with buying a car in USA, it was my fist time. But salesman, Mowee Said, made the process seamless. He is professional, knowledgeable, courteous and helpful. He explained everything about the car, I got the test drive.
Couldn't be more satisfied with my experience. Easy, fast, friendly, professional. I will recommend him to anyone I know looking to purchase.
I am pretty sure that my next car will be purchased via Coggin Honda of Orlando based on the exceptional service you (guys) provided.
Thank you, that my dream came true!
One of the best car buying experiences I've ever had (and I've had a few). Even after I convinced myself that I was getting a good deal, they went above and beyond (with absolutely no demands from my side) by adding one big extra to the deal. Everyone that I dealt with was professional, courteous, and even likable. (I thought used car salesmen weren't supposed to be likable!)
Excellent Experiences with both the Service and Parts Departments! Purchased a used 2010 Honda Accord from a dealer out of town so I needed help with getting a couple accessories and parts. Every employee in the parts department was very friendly, helpful, prompt and at timesabove and beyond. Jerry Suarez was my service advisor today and he was friendly, professional, helpful, knowledgeable, above and beyond too. Will be back again! Thank you Coggin Honda for Exceptional Five Star Service ☆☆☆☆☆
I had my car serviced on Saturday, 3/25- a basic tire rotation, inspection, and oil change. Once I pulled out of Coggin, the check tire pressure light came on. I was too busy to return to Coggin the following week, so I stopped as needed to get air.
I returned to Coggin on 4/3, and they patched the leak. One hour later, the tire pressure light came on again. On 4/4, I woke up to a flat tire, and went back to Coggin. I waited from 8:30 to 10:30 (no problem here- they were busy, and I get it).
The service provider was friendly, but Coggin wanted to charge me $110 for the new tire and an additional $25 for labor and balancing. I went three miles down the road and got the tire out the door for $103. It would have been right for Coggin to cover the bill.
Chances are pretty good that one of the techs ran over a screw on my 3/25 service visit (though I cannot prove this). My tires were fine prior to the 3/25 service.
I bought my car from Coggin, and prior to this experience, I thought the service was pretty good. I know that one experience doesn't tell the whole story, and I'm sure Coggin is quite solid with their service most of the time, but I will be taking my future business elsewhere.
- Joe
I needed to have an alignment inspection done on my 2014 CR-V. I Adam Higgins personally and scheduled an appointment with him for later in the day. Upon arrival, Adam greeted me and had the work order prepared in minutes. I decided to wait for the results of the inspection and took a seat in the lounge. Within 15 minutes, Adam was back and described the results of the inspection, recommended having the alignment completed, and I agreed. Less than 30 minutes later, he returned to advise me the service was completed, the car was washed and being returned to the departure area. The cost was less than $100, and I was gone in just under one hour. Once again, another EXCELLENT job by Adam and the service department team in keeping my automobiles in top-performing condition. Thanks for a great job!!