Went in for a mammogram. Nurses and staff were very friendly and helpful!
Two of the nurses were so rude!
While telling patients to sleep and rest their overhead announcements happen in the rooms!
I've been reading the reviews on this hospital and just wanted to add mine. I too hate the amount of time it takes to be seen in the ER but has anyone stopped to think about why? Maybe it's the large number of people that treat the ER as a primary care physician. Or maybe it's those people that can easily go to their primary care during the week but wait until the weekend when they have no choice but to go to the ER. I cannot begin to tell you how many times I've been up there because a family member has been brought in by ambulance and I have seen people waiting that have a stubbed toe, a cold, and other such minor things that could be treated at Burbank (as one reviewer noted, which means if they could go there then it wasn't an ER need since Burbank is a Urgent Care facility and NOT an ER). Now, I cannot confirm that their nurses and doctors are always the best or nice (although I haven't had any issues with either or them) but what hospital can say that theirs are always the best and always nice. Both are very overworked in the ER and after seeing so many people that have minor medical needs that are taking up lots of time that are better spent on those that have major medical needs I would think you might be cranky once in a while too. I know I would and probably be fired for yanking some of them by their hair if I had to tolerate the disrespect I've seen take place and once I saw a man threaten a nurse for no reason except the doctor wouldn't prescript a painkiller (I wonder why?)
So, all I can say is where you gonna go when you need your life saved? Thank God we at least have a place to go.
Came here in need of help at the the ER was taken in asap.the nurses were great caring and the on call mental health provider was great.and I'm being cared for now awaiting placement.!
Visited UMass Memorial's Leominster Emergency Room for the first time and was just bowled over by both the skills and humanity of the staff. To my two nurses Donna and Debbie, to the ER receptionist Sarah, and to the wonderful Dr. Hanson who took care of me, thanks for being not just good at your jobs technically, but for being so caring and compassionate. Hospitals can be a cold, rushed and unwelcoming place, with harried staff and brusk manners, and while that is in some ways understandable, UMass Memorial - Health Alliance is the exception to that rule, and I highly recommend it based on my treatment there today. Five stars!
Terriblewent there by ambulancewaited on a stretcher in the hallway for over 2 hoursnurse that wasn't even assigned to me made a rude comment to my friend who showed up there when he asked how much longer and she stated don't know and it isn't like she is having a stroke well I walked out and seen my doctor the next day and it was confirmed that I had a mini stroke due to stress and exhaustion
I had blisters on my hands and feet so bad that I couldnt walk. I was almost immediately to the eroom and was quickly diagnosed with him disease-highly unusual in a 70 year old. Andrea, the PA, made the diagnosis and it was confirmed by several specialists. I was admitted quickly to 3 central and began receiving hydration and pain medication. I received superb care from my doctors and nurses and was discharged 4 days later. I have nothing but praise for this hospital.
I went to the Er the nurses and the doctor was very helpful and kindness after God without them. God knows the heart. God bless.
I had the flu in April and I did not want to go to the emergency room but Family Medical sent me anyway. When I got there I complained about my ankle being swollen and it hurt because I passed out and landed on my ankle. They did not take any x-rays or do anything but give me fluids. I walked around for two weeks with a broken ankle until I went to my Orthopedic doctor and they took an x-ray and confirmed that it was broken.
I met the rudest surgeon that I have ever met after 15 surgeries at other places. Be aware!
I had to go to the ER and everyone was really nice and helpful. So thankful for how understanding they were given I'm a tricky patient. So thankful for the nurse who did my IV without me crying.
Excellent staff in Labor and Delivery!! Have a beautiful healthy son with my wonderful Fiancé. Exceptional service (:
Arrived by LFD ambulance, Dr diagnosed me with a back muscle strain, no x-ray or any imaging done. Sent me home, gave me anti inflammatory meds. Was in extreme pain for 5 days and went back to ER, the Dr was going to send me home with the same back strain diagnosis, I had to basically beg for them to do some type of imaging. Finally they did a CT scan. I wasn't even back to my spot in the hallway and the Dr caught up to me they are transporting me to UMass Worcester now. I had a burst fracture of my L4 vertebra, bone fragments were protruding into my spinal cord. This place should be shut down, I was very close to being paralyzed because of those halfassed Dr's there. UMass Worcester is a excellent hospital, got right into the operating room, my top notch neurosurgeon screwed me back together like a pro. Sorry for the long rant but Leominster Health Alliance hospital is worthless, go anywhere but here, don't put ur life in the hands of these Mickey mouse amateurs.